News at Smith

Jun 04, 2014
World Class Faculty & Research

Christine Beckman, associate professor of management and organization, earned her PhD from Stanford University. She focuses her research on organizational learning and change, entrepreneurship and social entrepreneurship (for-profit and education), social and interorganizational networks, organizational growth and survival, and technology and communication. 

Jun 04, 2014
World Class Faculty & Research

Read the spring 2014 issue of Research @ Smith.

Jun 04, 2014
World Class Faculty & Research

Research presented at the third annual Journal of Accounting and Public Policy Conference in College Park, Md., shows how the expectation of a safety net — which comes with strings attached — actually reins in shareholders and managers with limited liability.

Jun 04, 2014
World Class Faculty & Research

Roland Rust, executive director of the Center for Excellence in Service, has just published The Handbook of Service Marketing Research. This volume brings together an all-star team of leading researchers in service marketing to explore many of the hottest topics in service marketing today. Cutting-edge topics include: customer relationships and loyalty, customer-centered metrics, managing customer contacts, product and pricing, digital service marketing, rethinking the marketing function, and service for society.

Jun 04, 2014
Experiential / Reality-based Learning

The University of Tampere in Finland partnered with the Center for Excellence in Service (CES) to offer an executive education program focusing on service marketing and management.

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