A computer can do as good a job of predicting how many patients will be discharged from a hospital unit on a given day as doctors and nurses, according to new research coauthored by Sean Barnes, assistant professor of operations management. In some cases, the computer does even better.
Spring 2016 edition of Smith Business magazine.
Twitter can be a brutal world for customer service workers. Complaints about companies are not just public but often harsh: “Sitting on the Tarmac at DFW waiting for a gate! Late again #americanairlines.”
A new $10 million gift from the Robert H. Smith Family Foundation will support MBA scholarships, undergraduate leadership programs and facility enhancements for the Smith School. The gift, announced in September 2015, will also continue to fund the school's Center for Social Value Creation.