The University of Tampere in Finland partnered with the Center for Excellence in Service (CES) to offer an executive education program focusing on service marketing and management.
Rules against seller retaliation for negative reviews improves service but shifts balance of power to buyers
For startups, getting the right mix of directors can be critical for success
New tool can help investors identify companies most likely to pay dividends or repurchase stock
When Jennifer Clinton, Ph.D., MBA ’08 accepted her position as president of the National Council for Visitors in 2012, she did so with the aim of helping the organization better articulate its core purpose.