News at Smith

Oct 20, 2016

Fall 2016 edition of Smith Business magazine.

Oct 19, 2016

Don’t let your guard down just because a customer service agent has a disarming smile. New research from Smith School professor Hui Liao shows that companies can be friendly and unscrupulous at the same time. "Service climate is distinct from ethical climate," she says. “It’s possible to do harm, but to do it in a nice way.” Some companies even use flattery and attentiveness to compensate for their

Oct 19, 2016
Experiential / Reality-based Learning

On Oct. 17, 2016, undergraduate students at the University of Maryland’s Robert H. Smith School of Business who are in the Hospitality Business Fellows (HBF) program traveled a few miles down the road to visit the headquarters of Chesapeake Hospitality, a nationally-recognized hotel management company.

Oct 19, 2016
World Class Faculty & Research

Air passengers are poised for improved baggage handling as a result of a broader set of forthcoming rule changes from the U.S. Department of Transportation. Smith School professor Martin Dresner says the new rules won't significantly hurt airlines, which already do a pretty good job of delivering bags reliably and on time. He says one possible winner might be Southwest Airlines.

Oct 18, 2016

It’s that time again—time to refresh the photo gallery that hangs in Van Munching Hall, home of the University of Maryland’s Robert H. Smith School of Business. The school’s previous photo contests in 2012 and 2014 boasted more than 700 entries. Do you have the next winning picture? Winning photos will be displayed in Van Munching Hall and featured in the spring 2017 issue of Smith Business magazine.


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