Smith Business Close-Up: Active Listening
Thursday, Feb. 16, 2012, 7:30 p.m.; Sunday, Feb. 19, 2012,
7:30 a.m.
You may have heard what your client, boss or co-worker just said. But
were you really listening?
In this edition of Smith Business Close-Up with the University of Maryland’s
Robert H. Smith School of Business, Ken White talks about what it means to
actively listen and how mastering this skill can help your career.
White is the executive director of the Office of Marketing Communications and
holds a Ph.D. in communication. He is a branding expert and teaches executive
courses on communications. He previously served as the chief communication and
marketing officer at the University of Virginia's Darden School of Business, the
Virginia Military Institute and Northwest Missouri State University. A former
television anchor and reporter, he began his career in higher education as a
mass communication professor and department chair.
Smith Business Close-Up is co-produced by the Robert H. Smith School
of Business and Maryland Public Television. The television segment focuses on
the latest thinking in business management, and features in-depth interviews
with Smith School faculty and other members of the school’s community of
business leaders.
Where to Watch
Smith Business Close-Up can be seen bi-weekly on Maryland
Public Television's Your Business and Money. The program airs at 7:30
p.m. on Thursdays and is repeated the following Sunday at 7:30 a.m. on public television
stations throughout Maryland and the Washington, D.C., metropolitan region, including:
- WMPB-TV (Ch. 67), Baltimore
- WMPT-TV (Ch. 22), DC metro/Annapolis
- WCPB-TV (Ch. 28), Salisbury
- WFPT-TV (Ch. 62), Frederick
- WWPB-TV (Ch. 31), Hagerstown
- WGPT-TV (Ch. 36), Oakland