Ritu Agarwal to E-Chat with Global Audience Nov. 14
Ritu Agarwal, founder and director of the Center for Health Information and
Decision Systems and professor and the Dean’s Chair of Information Systems, will
discuss her recent study, “The Benefits of Combining Data with Empathy,” in an
e-chat hosted by All Analytics, an online community for information management,
business intelligence and analytics.
Follow the conversation, starting 3 p.m. Wednesday, Nov. 14.
Agarwal and co-author Peter Weill, MIT, will answer questions about their
findings into the benefits of combining data with empathy to optimize business
results. They propose a “softscaling” approach that’s designed to help companies
more effectively meet an intensifying demand for various products and services,
from health care and telecommunications to automobiles and home mortgages.
Agarwal and Weill described their conclusions in a
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