Smith Business Close-Up: Employee Satisfaction: It’s About Time
Thursday, Feb. 10, 2010, 7:30 p.m.; Sunday, Feb. 13, 2010,
It’s About Time
Word of warning to employers: Don’t make the mistake of thinking the
economy and job market have left people captive in their current jobs.
Employee satisfaction is key to whether people stay with an
organization, and whether they are fully engaged at work. However, it’s
not just how satisfied employees are that matters – it is also whether
satisfaction is on the rise or trending down that offers clues to
whether employees are planning to stay at or leave a firm.
In this edition of Smith Business Close-Up with the University of Maryland’s
Robert H. Smith School of Business, Professor Gilad Chen shares how
organizations can make sure employees are satisfied enough to stay on the job.
Chen is professor of Management & Organization. He teaches courses on a
variety of organizational behavior, human resource management, and
methodological topics. His research focuses on work motivation, adaptation,
teams and leadership, with particular interest in understanding the complex
interface between individuals and the socio-technical organizational context. He
has won several research awards and his research has appeared in such journals
as the Academy of Management Journal, Journal of Applied Psychology, Journal of
Organizational Behavior, Personnel Psychology, Organizational Behavior & Human
Decision Processes, and Research in Organizational Behavior.
Smith Business Close-Up is co-produced by the Robert H. Smith School
of Business and Maryland Public Television. The television segment focuses on
the latest thinking in business management, and features in-depth interviews
with Smith School faculty and other members of the school’s community of
Where to Watch
Smith Business Close-Up can be seen bi-weekly on Maryland
Public Television's Your Business and Money. The program airs at 7:30
p.m. on Thursdays and is repeated the following Sunday at 7:30 a.m. on public television stations throughout Maryland and the
Washington, D.C., metropolitan region, including: