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Smith Business Close-Up: Employee Satisfaction: It’s About Time

Feb 10, 2011
Experiential / Reality-based Learning

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Word of warning to employers: Don’t make the mistake of thinking the economy and job market have left people captive in their current jobs. Employee satisfaction is key to whether people stay with an organization, and whether they are fully engaged at work. However, it’s not just how satisfied employees are that matters – it is also whether satisfaction is on the rise or trending down that offers clues to whether employees are planning to stay at or leave a firm.

In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Professor Gilad Chen shares how organizations can make sure employees are satisfied enough to stay on the job.

Chen is professor of Management & Organization. He teaches courses on a variety of organizational behavior, human resource management, and methodological topics. His research focuses on work motivation, adaptation, teams and leadership, with particular interest in understanding the complex interface between individuals and the socio-technical organizational context. He has won several research awards and his research has appeared in such journals as the Academy of Management Journal, Journal of Applied Psychology, Journal of Organizational Behavior, Personnel Psychology, Organizational Behavior & Human Decision Processes, and Research in Organizational Behavior.

Smith Business Close-Up is co-produced by the Robert H. Smith School of Business and Maryland Public Television. The television segment focuses on the latest thinking in business management, and features in-depth interviews with Smith School faculty and other members of the school’s community of business leaders.

Where to Watch
Smith Business Close-Up can be seen bi-weekly on Maryland Public Television's Your Business and Money. The program airs at 7:30 p.m. on Thursdays and is repeated the following Sunday at 7:30 a.m.  on public television stations throughout Maryland and the Washington, D.C., metropolitan region, including:

  • WMPB-TV (Ch. 67), Baltimore
  • WMPT-TV (Ch. 22), DC metro/Annapolis
  • WCPB-TV (Ch. 28), Salisbury
  • WFPT-TV (Ch. 62), Frederick
  • WWPB-TV (Ch. 31), Hagerstown
  • WGPT-TV (Ch. 36), Oakland

About the University of Maryland's Robert H. Smith School of Business 

The Robert H. Smith School of Business is an internationally recognized leader in management education and research. One of 12 colleges and schools at the University of Maryland, College Park, the Smith School offers undergraduate, full-time and part-time MBA, executive MBA, online MBA, MS in business, PhD and executive education programs, as well as outreach services to the corporate community. The school offers its degree, custom and certification programs in learning locations in North America and Asia.