Have you ever worked with someone you might consider “difficult?” Chances are good that someone fitting this description springs to mind. As it turns out, these aren’t just people with whom you may have a personality conflict. The key distinction that separates “difficult” co-workers from the merely “annoying” is their effect on job performance.
In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Cynthia Kay Stevens talks about her research delves into the characteristics of “difficult co-workers” and their behaviors in the workplace.
Stevens is an associate professor of management and organization at the University of Maryland’s Robert H. Smith School of Business. She is an expert in workplace issues and her research focuses on recruitment and staffing, decision-making, diversity, and how to work with difficult co-workers.
Smith Business Close-Up is co-produced by the Robert H. Smith School of Business and Maryland Public Television. The television segment focuses on the latest thinking in business management, and features in-depth interviews with Smith School faculty and other members of the school’s community of business leaders.
Where to Watch
Smith Business Close-Up can be seen bi-weekly on Maryland Public Television's Your Business and Money. The program airs at 7:30 p.m. on Thursdays and is repeated the following Sunday at 7:30 a.m. on public television stations throughout Maryland and the Washington, D.C., metropolitan region, including:
- WMPB-TV (Ch. 67), Baltimore
- WMPT-TV (Ch. 22), DC metro/Annapolis
- WCPB-TV (Ch. 28), Salisbury
- WFPT-TV (Ch. 62), Frederick
- WWPB-TV (Ch. 31), Hagerstown
- WGPT-TV (Ch. 36), Oakland