Business Intelligence from the Robert H. Smith School of Business, University of Maryland, in Audio and Video formats http://www.rhsmith.umd.edu/news/rss/podcast.html Business Education Technology Copyright 2007 Robert H. Smith School of Business en-us Fri, 28 May 2010 16:47:14 -0400 Fri, 28 May 2010 16:43:03 -0400 60 info@rhsmith.umd.edu FeedForAll Mac v2.1 (2.1.0.1); http://www.FeedForAll.com/ Business Intelligence from the Leaders at the University of Maryland's Robert H. Smith School of Business in Audio and Video format The University of Maryland's Robert H. Smith School of Business is a world leader in management education and research for the digital economy. Smith Podcasts put you at the source of business intelligence from the Smith School - ideas and techniques that are shaping business practice in this dynamic, technology-driven global economy. Subscribe to Smith Podcasts to receive regularly scheduled audio and video segments that address the key business management issues facing people and organizations today. Maryland's Robert H. Smith School of Business info@rhsmith.umd.edu Maryland's Smith School of Business no University of Maryland http://www.rhsmith.umd.edu/news/rss/rss_logo.gif http://www.rhsmith.umd.edu/news/rss/podcast/ 100 32 November 30, 2010 - Ravens President Dick Cass speaks at Robert H. Smith CEO series http://realtime.rhsmith.umd.edu/media/podcasts/ceos/Cass_Ravens_v2.mov Business Education E75F0F9F-2B09-4B83-9429-E8CC7DBB659F-76128-0000EEB9ECC25547-FFA Wed, 22 Dec 2010 09:38:00 -0400 Ravens President Dick Cass speaks at Robert H. Smith CEO series Baltimore Ravens president talks about running an NFL team 01:07:37 football, NFL, Baltimore Ravens, Ravens president, football management, Dick Cass, University of Maryland, maryland, university, Smith School, business, leaders, experts Robert H. Smith School of Business no November 12, 2010 - Nobel Laureate Myron Scholes talks about managing under uncertainty and flexibility in crises http://realtime.rhsmith.umd.edu/media/podcasts/CFEA_Scholes_full.mov Business Education Finance Economics 592AD705-A89C-4EA0-A51E-6DBAB2AD2BB5-80930-000283554CCF44B6-FFA Fri, 12 Nov 2010 09:38:00 -0400 Nobel Laureate Myron Scholes talks about managing under uncertainty and flexibility in crises Nobel Laureate Myron Scholes talks about managing under uncertainty and flexibility in crises 55:46 Myron Scholes, Nobel Laureate, finance, economics, accounting, CFEA, University of Maryland, maryland, university, Smith School, business, leaders, experts Robert H. Smith School of Business no November 3, 2010 - SAIC CEO Walt Havenstein talks about leadership for the CEO@Smith series. http://realtime.rhsmith.umd.edu/media/podcasts/ceos/Havenstein_SAIC.mov Business Education 899C728C-CC2C-4F14-8933-ABAA9EF76BE2-34434-0001D4AC3E0CC9C2-FFA Thu, 11 Nov 2010 09:38:00 -0400 SAIC CEO Walt Havenstein talks about leadership for the CEO@Smith series. SAIC CEO Walt Havenstein talks about leadership for the CEO@Smith series. 01:10:03 SAIC, leadership, Walt Havenstein, CEO, University of Maryland, maryland, university, Smith School, business, leaders, experts Robert H. Smith School of Business no November 5, 2010 - Comcast CIO Andy Baer talks about the demands of the digital generation at the 2010 CIO Forum. http://realtime.rhsmith.umd.edu/media/podcasts/cio/2010_Baer_full.m4v Business Education Technology 27118D96-7471-4C06-BAF8-84648B30E066-59118-0002385EFD677C41-FFA Fri, 05 Nov 2010 09:38:00 -0400 Comcast CIO Andy Baer talks about the demands of the digital generation. Comcast CIO Andy Baer talks about the demands of the digital generation. 01:00:59 Comcast, technology, information, digital generation, communications, entertainment, information technology, Andy Baer, CIO, University of Maryland, maryland, university, Smith School, business, leaders, experts Robert H. Smith School of Business no November 5, 2010 - General Dynamics IT CIO Woody Hall discusses the challenges of creating an innovative culture at the 2010 CIO Forum. http://realtime.rhsmith.umd.edu/media/podcasts/cio/2010_Hall_full.mov Business Education Technology E4B4602F-874E-4181-BFD4-76E52AB8625C-59118-000239389DC80C4C-FFA Fri, 05 Nov 2010 09:38:00 -0400 General Dynamics IT CIO Woody Hall discusses the challenges of creating an innovative culture. General Dynamics IT CIO Woody Hall discusses the challenges of creating an innovative culture. 57:29 General Dynamics, technology, information, innovation, communications, information technology, Spain Woody Hall, CIO, University of Maryland, maryland, university, Smith School, business, leaders, experts Robert H. Smith School of Business no November 5, 2010 - Isilon Systems President and CEO Sujal Patel discusses the challenges of working with big data at the 2010 CIO Forum. http://realtime.rhsmith.umd.edu/media/podcasts/cio/2010_Patel.mov Business Education Technology EC3C464E-A6ED-4403-8885-A915768689D1-59118-0002398E58990E23-FFA Fri, 05 Nov 2010 09:38:00 -0400 Isilon Systems President and CEO Sujal Patel discusses the challenges of working with big data. Isilon Systems President and CEO Sujal Patel discusses the challenges of working with big data. 33:58 Isilon Systems, technology, information, innovation, communications, information technology, Sujal Patel, University of Maryland, maryland, university, Smith School, business, leaders, experts Robert H. Smith School of Business no November 5, 2010 - Panelists Michael Brown, Marty Colburn, Russ Travers and Kenneth Ritchhart at the 2010 CIO Forum discuss the strategies behind using big data for innovation. The panel was moderated by Larry Fitzpatrick. http://realtime.rhsmith.umd.edu/media/podcasts/cio/2010_morningpanel_full.m4v Business Education Technology 734E0CD3-10A7-4099-A1A7-91171D4D4324-41408-00009B6075464094-FFA Fri, 05 Nov 2010 09:38:00 -0400 Panelists Michael Brown, Marty Colburn, Russ Travers and Kenneth Ritchhart at the 2010 CIO Forum discuss the strategies behind using big data for innovation. Panelists Michael Brown, Marty Colburn, Russ Travers and Kenneth Ritchhart at the 2010 CIO Forum discuss the strategies behind using big data for innovation. 01:23:46 big data, Larry Fitzpatrick, Michael Brown, Marty Colburn, Russ Travers, Kenneth Ritchhart, technology, information, innovation, communications, information technology, University of Maryland, maryland, university, Smith School, business, leaders, experts Robert H. Smith School of Business no November 5, 2010 -Panelists Peter Asbill, Michael Byrne and Brian Goler at the 2010 CIO Forum talk about technology and business model innovation. The panel was moderated by Larry Fitzpatrick. http://realtime.rhsmith.umd.edu/media/podcasts/cio/2010_afternoon%20panel_full.m4v Business Education Technology C34A4EBA-7DB9-437C-A13F-45B6221B8DDA-41408-00009BBF39BAC880-FFA Fri, 05 Nov 2010 09:38:00 -0400 Panelists Peter Asbill, Michael Byrne and Brian Goler at the 2010 CIO Forum talk about technology and business model innovation. Panelists Peter Asbill, Michael Byrne and Brian Goler at the 2010 CIO Forum talk about technology and business model innovation. 49:52 Larry Fitzpatrick, Peter Asbill, Michael Byrne, Brian Goler, business model, technology, information, innovation, communications, information technology, University of Maryland, maryland, university, Smith School, business, leaders, experts Robert H. Smith School of Business no November 19, 2010 - A ThoughtLeadership discussion with Sandy Boyson and Thomas Corsi about business strategies to overcome extreme volatility in global supply chains. http://realtime.rhsmith.umd.edu/media/podcasts/thoughtleadership/2009-2010/Boyson_TL_full.m4v Business Education Management CB9CF11F-E253-43B6-A6EC-F8E7FA383441-32184-0001CD8755901A03-FFA Mon, 19 Nov 2010 09:38:00 -0400 A ThoughtLeadership discussion with Sandy Boyson and Thomas Corsi about business strategies to overcome extreme volatility in global supply chains. Today’s supply chains are complex, dynamic and unpredictable, and managers need to know how to better manage risk. Boyson and Thomas Corsi, Michelle E. Smith Professor of Logistics, are co-directors of the Center for Supply Chain Management and authors of a new book. They will discuss the strategies, practices and technologies being used by executives to overcome the extreme volatility in global supply chains using examples from their book. 01:03:40 supply chain management, thoughtleadership, volatility, Sandy Boyson, Thomas Corsi, Smith School, University of Maryland maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no November 3, 2010 - Smith Business School Professor Clifford Rossi talks about a new private-public housing policy initiative http://realtime.rhsmith.umd.edu/media/podcasts/Rossi_Cliff.m4v Business Education 77DC0EA7-C1D4-46F4-A720-4BA0EF08D1C1-1557-000105C47DD53A4F-FFA Mon, 03 Nov 2010 09:38:00 -0400 Smith Business School Professor Clifford Rossi talks about a new private-public housing policy initiative. Smith Business School Professor Clifford Rossi talks about a new private-public housing policy initiative. 01:56 foreclosure, mortgage, housing policty, housing crisis, Clifford Rossi, Smith School, University of Maryland maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no October 1, 2010 - Bob Stevens, Chairman and CEO of Lockheed Martin, talks about the strategy of developing leaders at the company. http://realtime.rhsmith.umd.edu/media/podcasts/CLIC/BobStevens.m4v Business Education Technology communication 00DDC25D-16F6-4BAF-94B1-98243C4DA2D7-58885-0005D60C65604752-FFA Mon, 01 Nov 2010 09:38:00 -0400 Bob Stevens, Chairman and CEO of Lockheed Martin, talks about the strategy of developing leaders at the company. Bob Stevens, Chairman and CEO of Lockheed Martin, talks about the strategy of developing leaders at the company. 39:20 leadership, Lockheed Martin, Bob Stevens, innovation, change, CLIC, Smith School, University of Maryland maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no August 16, 2010 - Progyan Basu on Smith Business Close-Up talks about why businesses are stockpiling cash. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU/SBCU_Basu_08162010.mov Business Education Technology 0DE38BB5-81F4-4527-91D5-A66195CB93D3-1557-00001C9D4E0A682C-FFA Mon, 16 August 2010 24:38:00 -0400 Progyan Basu on Smith Business Close-Up talks about why businesses are stockpiling cash. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Progyan Basu, Tyser Teaching Fellow of accounting and information assurance, discusses why businesses are stockpiling cash. 05:21 Progyan Basu, Smith Business Close-Up, marketing, University of Maryland, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no August 16, 2010 - Wendy Moe on Smith Business Close-Up discusses how organizations can use interactions that happen with their brand on social networks. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU/SBCU_Moe_08162010.mov Business Education Technology Social Media CEBC3DB6-21FC-4F66-AA7C-30BDC88D11DA-1557-0000542F964C45BB-FFA Mon, 16 August 2010 24:38:00 -0400 Wendy Moe on Smith Business Close-Up discusses how organizations can use interactions that happen with their brand on social networks. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Wendy Moe, associate professor of marketing, discusses how organizations can use interactions that happen with their brand on social networks. 04:55 Wendy Moe, social media, brand, Smith Business Close-Up, marketing, University of Maryland, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no August 16, 2010 - S. “Raghu” Raghavan on Smith Business Close-Up discusses how nonprofits can be systematic when allocating budgets. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU/SBCU_Raghavan_08162010.mov Business Education Nonprofit A195EAF1-EE42-499B-827E-A81C3C63ACD2-1557-0000549DC6FB27BC-FFA Mon, 16 August 2010 24:38:00 -0400 S. “Raghu” Raghavan on Smith Business Close-Up discusses how nonprofits can be systematic when allocating budgets. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, S. “Raghu” Raghavan, professor of management science, discusses how nonprofits can be systematic when allocating budgets. 06:27 S. “Raghu” Raghavan, nonprofit, budget, Smith Business Close-Up, marketing, University of Maryland, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no June 24, 2010 - Gaurav Bhalla on Smith Business Close-Up talks about rethinking marketing. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU/SBCU_Bhalla_06242010.mov Business Education Technology communication Marketing D61E3735-20A3-4E79-ADD5-C219193D1E7D-1557-00001BA3F76A1CBE-FFA Thu, 24 July 2010 24:38:00 -0400 Gaurav Bhalla on Smith Business Close-Up talks about rethinking marketing. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Gaurav Bhalla, a executive education fellow at the Smith School and founder and CEO of Knowledge Kinectics, talks about rethinking marketing. 05:01 Gaurav Bhalla, Smith Business Close-Up, marketing, University of Maryland, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no June 24, 2010 - Hank Boyd on Smith Business Close-Up discusses a recent MBA student trip he led to South Africa to learn about the marketing surrounding the World Cup. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU/SBCU_Boyd_06242010.mov Business Education Technology communication Marketing B1625D6C-78BA-4E52-B27A-18F76CAA6FB8-1557-00001C944B12C435-FFA Thu, 24 July 2010 24:38:00 -0400 Hank Boyd on Smith Business Close-Up discusses a recent MBA student trip he led to South Africa to learn about the marketing surrounding the World Cup. In this edition of Smith Business Close-Up, Smith marketing faculty member Hank Boyd discusses a recent MBA student trip he led to South Africa to learn about the marketing surrounding the World Cup. 04:48 Hank Boyd, World Cup, South Africa, Smith Business Close-Up, marketing, University of Maryland, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no June 24, 2010 - Shreevardhan Lele on Smith Business Close-Up discusses what responsibility BP has as a company in the oil spill. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU/SBCU_Lele_06242010_v2.mov Business Education 795B4622-8024-4CC8-8A8F-23871D1D5416-1557-000053777C266E3E-FFA Thu, 24 July 2010 24:38:00 -0400 Shreevardhan Lele discusses on Smith Business Close-Up what responsibility BP has as a company in the oil spill. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Shreevardhan Lele, Tyser Distinguished Teaching Fellow of Decision Sciences, discusses what responsibility BP has as a company in the oil spill. 04:31 Shreevardhan Lele, BP, oil spill, responsibility, Smith Business Close-Up, marketing, University of Maryland, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no June 24, 2010 - Joyce Russell on Smith Business Close-Up discusses negotiation tactics. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU/SBCU_Russell_06242010.mov Business Education Negotiation E6FD4E57-F4F1-428C-8718-BF9BBFF632AE-1557-00005301520DDB04-FFA Thu, 24 July 2010 24:38:00 -0400 Joyce Russell on Smith Business Close-Up discusses negotiation tactics. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Dr. Joyce Russell discusses negotiation tactics. 05:22 Joyce Russell, negotiation, Smith Business Close-Up, University of Maryland, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no By the late 1980s there was computer on every desk. But that wasn’t necessarily a good thing, according to some researchers, who observed that there was hardly any visible workplace productivity improvement in services despite this initial influx of information technology. But IT has come a long way since then. While the productivity effects of IT have been obvious for some time, new research indicates that investing in IT may have more of an effect on a firm’s profitability than advertising or even R&D. http://realtime.rhsmith.umd.edu/media/podcasts/Research_IT_And_Profitability.mp3 Business Education Technology 78295263-917D-4A99-8A9E-91FD478333D5-1084-000012857522F510-FFA Fri, 28 May 2010 16:47:11 -0400 IT and Firm Profitability By the late 1980s there was computer on every desk. But that wasn’t necessarily a good thing, according to some researchers, who observed that there was hardly any visible workplace productivity improvement in services despite this initial influx of information technology. But IT has come a long way since then. While the productivity effects of IT have been obvious for some time, new research indicates that investing in IT may have more of an effect on a firm’s profitability than advertising or even R&D. 4:53 IT, technology, profitability, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no William Gossman, MBA ’91, CEO of hi5 and keynote speaker at commencement, urged students in his commencement address to “practice their leadership skills on themselves.” http://realtime.rhsmith.umd.edu/media/podcasts/commencement-sp10-gossman.m4v Business Education Technology Health IT communication 618CDB95-22A4-412A-B80A-DF01BED3A5BE-1084-000011BDD597D397-FFA Fri, 28 May 2010 16:32:38 -0400 Bill Gossman Speaks at Spring 2010 Commencement William Gossman, MBA ’91, CEO of hi5 and keynote speaker at commencement, urged students in his commencement address to “practice their leadership skills on themselves.” “Don’t assume legitimacy. Don’t search for legitimacy. Create it for yourself, today,” said Gossman. “Once you have created that vision and that legitimacy, you need the courage to make it so.” Gossman also encouraged aspiring entrepreneurs to learn how to communicate that vision to others in an effective and compelling way. “There is nothing quite like coming home on a rainy night and telling your wife, who is working, taking care of two kids under three years old and pregnant with a third, that you are on ‘salary holiday’ from the company you started,” said Gossman. “All I remember after uttering those words was a spirited and graphic monologue from her that formed a real test in making someone believe. “So here is the trick: words matter. Give your vision a handle that can be explained in a few words or a very simple sentence. Repeat it often and it becomes a part of your bones and the bones of your team.” Gossman is a serial entrepreneur who is known for his ability to monetize online audiences in the digital space. He has also been an active investor and company builder in the venture industry since 1997, and is currently an Executive in Residence at MDV-Mohr Davidow Ventures. In this role he leverages more than 25 years of hands-on experience building and leading high-growth organizations primarily in digital media, social media and mobile. He is a pioneer in behavioral targeting and enabling media delivery to cell phones. He is the CEO of hi5, the third-largest social entertainment Web site in the world. 11:02 Bill Gossman, commencement, entrepreneurship, leadership, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no April 27, 2010 - Barbara J. Krumsiek is Chair, CEO and President of Calvert Group, Ltd., a leading investment management and mutual fund firm headquartered in Bethesda, Maryland. http://realtime.rhsmith.umd.edu/media/podcasts/ceos/krumsiek-calvert.m4v Business Education Technology Health IT communication 357AC144-2D94-41AD-9D06-2AE00D38AAE2-1084-000010DC414F9600-FFA Fri, 28 May 2010 16:26:34 -0400 Barbara J. Krumsiek is Chair, CEO and President of Calvert Group, Ltd., a leading investment management and mutual fund firm headquartered in Bethesda, Maryland. Barbara J. Krumsiek is Chair, CEO and President of Calvert Group, Ltd., a leading investment management and mutual fund firm headquartered in Bethesda, Maryland. She Spoke at part of the Robert H. Smith School of Business' CEO Speaker Series where she talked about how Calvert is different in both its processes and people compared with most investment companies. 51:50 Barbara Krumsiek, ceo, Calvert, finance, human resources, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, MBA student Scott Lewis talks about a recent international study trip to India and the insights he and his fellow classmates gained there. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Lewis.mp4 Business Education Technology Health IT communication A5B374CB-DFD2-47FE-9D5A-B7BA06676512-1084-000010A60BE36FCA-FFA Fri, 28 May 2010 16:10:40 -0400 MBA student Scott Lewis talks about a recent international study trip to India and the insights he and his fellow classmates gained there. Despite a global recession, India’s economy has been growing at a steady pace and the prime minister expects it to expand at least 7 percent this year. Even if you’re not planning to start or expand a business in India, exploring its business climate and culture can be an enlightening experience. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, MBA student Scott Lewis talks about a recent international study trip to India and the insights he and his fellow classmates gained there. 5:28 India, study trip, global, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Melissa Carrier, executive director of the Center for Social Value Creation, discusses how entrepreneurship and innovation can help solve global challenges. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Carrier4.mp4 Business Education Technology Health IT communication F035BB6D-EC0F-477F-89AB-FEA88315B881-1084-00000DC002699818-FFA Fri, 28 May 2010 15:19:17 -0400 Melissa Carrier, executive director of the Center for Social Value Creation, discusses how entrepreneurship and innovation can help solve global challenges. For Haiti, still reeling from a devastating earthquake -- and other developing nations ravaged by disaster -- the primary focus is on humanitarian aid. But beyond government and philanthropic support, entrepreneurs could have an impact. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Melissa Carrier, executive director of the Center for Social Value Creation, discusses how entrepreneurship and innovation can help solve global challenges. Increasing, business schools are tackling how social entrepreneurship can aid in international development. At the Smith School, the Center for Social Value Creation is teaming up with the U.S. Agency for International Development (USAID) for the Global Challenge, a first-of-its-kind competition that challenges teams of MBA and other graduate students to develop business solutions that support international development. Teams will be tasked with devising a new public-private alliance that allows a private enterprise to meet its long-term business goals while contributing to international development initiatives in a specified region. 5:03 Haiti, entrepreneurship, development, social value creation, Melissa Carrier, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no Dennis Wraase, Former President, CEO & Chairman of the Board, Pepco Holdings, Inc. talks about "Incentivizing Investment in the Climate Change Debate." http://realtime.rhsmith.umd.edu/media/podcasts/ceos/wraase-pepco.m4v Business Education Technology Health IT communication 8480C089-3A54-4807-BC33-19E64078CF16-1084-00000D3A06956A0F-FFA Fri, 28 May 2010 15:13:31 -0400 Dennis Wraase, Former President, CEO & Chairman of the Board, Pepco Holdings, Inc. talks about "Incentivizing Investment in the Climate Change Debate." Wraase is the former chairman of the board for Pepco Holdings Inc. (PHI), a regional energy holding company that provides service to 1.9 million customers. PHI is the parent company of Potomac Electric Power, Delmarva Power, and Atlantic City Electric. After joining Potomac Electric Power Company in 1974, Wraase eventually worked his way upward to chief executive officer in May 2004, when he was also appointed chairman of the board. He served as CEO until February 2009, and concurrently as president of PHI from 2002 to 2008. He was a member of the board of directors since 1998. Prior to joining Potomac Electric Power Co., Wraase worked for Exxon Corp. where he held various financial positions in the controller’s organization. A native of Washington, D.C., Wraase graduated from the University of Maryland with a B. S. in accounting. He also holds a master of science in finance from the George Washington University and is a certified public accountant. Wraase served as a director of the Edison Electric Institute, Association of Edison Illuminating Companies and the Institute for Electric Efficiency and was past president Southeastern Electric Exchange. In addition, he served as a director of the National Capital Area Boy Scouts, Federal City Council, Economic Club of Washington, and the Washington Performing Arts Society. He currently serves as the treasurer and director for the University of Maryland Foundation and is vice chairman of the Washington Hospital Center. He also is a trustee for Northeast Utilities located in Hartford, Conn. Wraase is a member of the Financial Executives Institute and the American Institute of Certified Public Accountants. 10:04 Dennis Wraase, ceo, pepco, energy, policy, technology, economics, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Dr. Curt Grimm talks about Toyota’s business problems, recovery strategy, and opportunities for competitors. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Grimm3.mp4 Business Education Technology Health IT communication E2590535-797E-4552-AB95-260942290223-1084-00000C827A123698-FFA Fri, 28 May 2010 14:57:34 -0400 Dr. Curt Grimm talks about Toyota’s business problems, recovery strategy, and opportunities for competitors. Toyota, the automaker once revered for safety, has been reeling after recalling more than 8 million vehicles for mechanical issues that could pose safety threats. With congressional hearing, public apologies, and a roller coaster market response, can Toyota recover or will it be lapped by its competitors? In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Dr. Curt Grimm talks about Toyota’s business problems, recovery strategy, and opportunities for competitors. Grimm, the Dean’s Chair Professor of Supply Chain and Strategy, has conducted extensive research in both supply chain and strategic management. His research has focused on the interface of business and public policy with strategic management, with a particular emphasis on competition, competition policy, deregulation and microeconomic reform both in the U.S. and overseas. This research has resulted in four books and more than 80 published articles. 5:49 Curt Grimm, Toyota, recovery, strategy, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Dr. David Waguespack talks about his new research that delves into the Motion Picture Association of America’s parental guidance system. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Waguespack2.m4v Business Education Technology Health IT communication BA5694C4-57C3-4CE6-BCF5-FF3609304751-1084-0000070EE6180FE8-FFA Fri, 28 May 2010 13:16:32 -0400 Dr. David Waguespack talks about his new research that delves into the Motion Picture Association of America’s parental guidance system. It’s Hollywood awards season. With the glow just wearing off from the Golden Globes and the Academy Awards quickly approaching, the year’s top films are vying for top honors. Aside from how well they do in the awards, how well films do at the box office depends in part on what parental guidance rating they carry. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Dr. David Waguespack talks about his new research that delves into the Motion Picture Association of America’s parental guidance system. Professor Waguespack is a recognized expert in film production and distribution, internet technology development, international patenting, and environmental management. 4:31 David Waguespack, MPAA, film, ratings, bias, effect, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no On Feb. 24, 2010, CEO@Smith, a new speaker series designed to put students and top executives in an interactive lecture environment, kicked off the spring semester with Jim Parker, former Chief Executive Officer (CEO) and chairman of the board of Southwest Airlines. http://realtime.rhsmith.umd.edu/media/podcasts/ceos/parker-southwest.m4v Business Education Technology Health IT communication AD74A981-8906-4923-BA8E-783CC905F482-1084-000006954FB2C717-FFA Fri, 28 May 2010 15:01:20 -0400 Former CEO of Southwest Airlines Helped put the “Friendly” in Friendly Skies On Feb. 24, 2010, CEO@Smith, a new speaker series designed to put students and top executives in an interactive lecture environment, kicked off the spring semester with Jim Parker, former Chief Executive Officer (CEO) and chairman of the board of Southwest Airlines. Addressing a packed house of 275 students, alumni, faculty and staff, Parker advised attendees to create a culture that nurtures a positive and compassionate attitude, as there are no rule books that can accurately enforce kindness and civility. As an example, Parker pointed out that on many Southwest Airlines flights, off-duty employees will leave their seats to help on-duty flight attendants pick up trash or distribute peanuts. Parker himself did this when he served as CEO, and said mostly all employees, from off-duty pilots to corporate accountants, are known to assist colleagues with such in-flight tasks. This procedure is not found in any Southwest Airlines handbook, but is simply an action employees started out of the kindness of their hearts. Parker served as CEO through the Sept. 11 attacks, and vividly described his drive into work on Sept. 11, 2001: the countless phone calls; the confusion after the second plane hit the tower and following reports of planes flying erratically in Pennsylvania and near DC; the 30-minute period where Southwest had to count their own planes to be sure none of them had been hijacked; and the small span of time in which the Southwest executives had to decide what to do. In the end, they “did the right thing.” Southwest Airlines agreed to no-questions-asked refunds for any customer that cancelled a flight. They decided to keep all of their employees without forced furloughs or sweeping layoffs. They decided not to cancel any of their routes. Then they waited for the ramifications of their decisions – they expected throngs of customers to cancel flights, and for profits to drop severely. But that never came. Southwest remained profitable when other airlines grounded their planes and filed for bankruptcy. Parker even spoke of opening mail from long-time customers to see a $20 bill flutter out – they wanted the airline that had been so good to them to stay in business. For the duration of Parker’s tenure, Southwest remained ethical and profitable, and continues to thrive even in today’s economic climate. But that doesn’t surprise Jim Parker. He knows good things will come to those who do the right thing. Jim Parker has joined the Smith School as an Executive-in-Residence with the new Center for Leadership, Innovation and Change, which will launch in Fall 2010. 1:05:15 Jim Parker, ceo, southwest, corporate culture, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Dr. Rob Sheehan talks about how nonprofits can apply business strategies in his new book, “Mission Impact: Breakthrough Strategies for Nonprofits.” http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Sheehan.m4v Business Education Technology Health IT communication 9E52E913-D026-4D73-8C49-B1150B97351C-1084-000003A10E7EACAE-FFA Fri, 28 May 2010 12:16:45 -0400 Dr. Rob Sheehan talks about how nonprofits can apply business strategies in his new book, “Mission Impact: Breakthrough Strategies for Nonprofits.” Nonprofit organizations share a common goal of making a difference in the world, but many could more successfully meet that goal – a “mission impact” – by applying leading edge business strategies to improve operations. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Dr. Rob Sheehan talks about how nonprofits can apply business strategies in his new book, “Mission Impact: Breakthrough Strategies for Nonprofits.” Sheehan has more than 30 years of executive management experience, including 18 years as the CEO of two different national nonprofits. His research and academic publications are focused on leadership, strategy and organizational effectiveness, particularly for nonprofits. As academic director of executive MBA programs at the Smith School of Business, Sheehan directs the academic aspects of Executive MBA programs. He also assists with custom-designed executive education programs for various organizations. Sheehan’s new book gives nonprofits leaders top strategies for jump-starting their organization’s vision. He outlines how to design, develop and implement breakthrough strategies to increase a nonprofit’s mission impact and improve the quality of life for the populations they seek to serve. 5:49 Rob Sheehan, nonprofit, strategy, leadership, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Clifford Rossi, managing director of the Center for Financial Policy, shares his prognosis for the banking industry and the economy as a whole for 2010. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Rossi2.m4v Business Education Technology Health IT communication AC41403B-6DE5-4E97-A55B-85FD7CEDC6B2-1084-00000361D52A4FBD-FFA Fri, 28 May 2010 12:08:48 -0400 Clifford Rossi, managing director of the Center for Financial Policy, shares his prognosis for the banking industry and the economy as a whole for 2010. Where does the banking industry go from here? In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Clifford Rossi, managing director of the Center for Financial Policy, shares his prognosis for the banking industry and the economy as a whole for 2010. Rossi is a Tyser Teaching Fellow and managing director of the new Center for Financial Policy at the Smith School. He has nearly 25 years experience in banking and government, having held senior executive roles in risk management at several of the largest financial services companies. His most recent position was Chief Risk Officer for Consumer Lending at Citigroup where he was intimately involved in TARP funding and stress tests performed on Citi. He also helped start a statistical arbitrage unit at Citi and helped integrate market and credit risk analytics across Citi’s mortgage portfolios. While there he was responsible for overseeing a $200 billion global mortgage portfolio with 700 employees under his direction. He also served as chief credit officer at Washington Mutual and as chief risk officer at Countrywide Bank. Previous to these assignments, he held senior positions at Freddie Mac and Fannie Mae and worked for a number of years at the Treasury Department and Office of Thrift Supervision working on key policy issues affecting depositories. 4:58 clifford rossi, center for financial policy, banking, economy, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no American small businesses are pushing the limits on new ways to improve efficiency in the prolonged downturn, including a steady increase in social media adoption. Janet Wagner, director of the Center for Excellence in Service, talks about how small business use social media for better customer service. http://realtime.rhsmith.umd.edu/media/podcasts/ces/wagner-social-media.m4v Business Education Technology Health IT communication DC1C9563-840F-4A0C-9F05-568C035EFC16-1084-000002E7FC063EC5-FFA Fri, 28 May 2010 16:33:54 -0400 Small Businesses Mainly Use Social Media to Identify and Attract New Customers Herndon, VA – Feb 16, 2010 – American small businesses are pushing the limits on new ways to improve efficiency in the prolonged downturn, including a steady increase in social media adoption. The third wave of the Small Business Success Index (SBSI), sponsored by Network Solutions and the Center for Excellence in Service at the University of Maryland’s Smith School of Business, reports social media adoption by small businesses has doubled from 12 to 24 percent in the last year. The SBSI found that nearly one out of five small business owners are actively using social media in their business. Small businesses are increasingly investing in social media applications including blogs, Facebook® and LinkedIn® profiles. Customer Engagement Biggest Social Media Usage: 61% of the respondents use social media to identify new customers. The biggest expectation small business owners have from social media is expanding external marketing and engagement including identifying and attracting new customers, building brand awareness and staying engaged with customers. Listen to a podcast on how small businesses can use social media for customer engagement at www.growsmartbusiness.com. Top Small Business Concerns with Social Media: 50% of small business social media users say it takes more time than expected. While social media adoption has doubled in the last year, there are still some roadblocks to small businesses fully exploiting its potential. A main concern is the amount of time involved. Another 17% express that social media gives people a chance to criticize their business on the Internet. Related to this, only 6% feel that social media use has hurt the image of the business more than helped it. “Tough market conditions mandate small businesses to think and act creatively to sustain themselves,” says Connie Steele, Director at Network Solutions. “Social media can be the best friend for small business owners who constantly seek new ways to maximize productivity while keeping costs low. As validated by the SBSI, it is not a question of why small businesses use social media but rather when the adoption rate will accelerate this year.” The index, based on a December 2009 telephone survey of 500 small business owners, also tracks the pulse of U.S. small businesses on six key dimensions of success: capital access, marketing and innovation, workforce, customer service, computer technology and compliance. A detailed copy of the report can be found at www.growsmartbusiness.com. To download a copy of the Small Business Success Index and also find out how your business scores on the six key dimensions of small business success, visit www.growsmartbusiness.com. If you are a small business owner interested in finding out how your business can start using social media, join us for a Tweet Chat #SBBuzz on Feb 23rd, 8-10PM (EST). Anita Campbell, Editor of Small Business Trends will moderate the discussion to provide additional insight on how to effectively use social networks to generate results. You can also join us on Small Business Trends Radio discussion on Feb 23rd at 1:30 PM (EST) to find out more about the Small Business Success Index results. 1:41 small business, social media, center for excellence in service, network solutions, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no Jan. 22, 2010: Robert C. Pozen discussed his new book, Too Big to Save. http://realtime.rhsmith.umd.edu/media/podcasts/cfp/robert-pozen-speech.m4v Business Education Technology Health IT communication 91B8E2DB-D336-413E-823B-09EBB8B6A042-273-0000088AF2B17911-FFA Fri, 28 May 2010 11:26:23 -0400 Jan. 22, 2010: Robert C. Pozen discussed his new book, "Too Big to Save". The Center for Financial Policy at the University of Maryland’s Robert H. Smith School of Business to help an event for business leaders, policy makers and academics to hear Robert Pozen discuss his new book, “Too Big to Save? How to Fix the U.S. Financial System.” The book traces the causes of the current financial crisis and actions taken to respond to it and explores what lessons can be learned to avoid future crises. Robert Pozen is Chairman of MFS Investment Management and was formerly vice chairman of Fidelity Investments and president of Fidelity Management & Research Company, the investment advisor to the Fidelity mutual funds. Mr. Pozen has published on a wide variety of subjects including the current financial crisis. 44:10 Robert Pozen, Center for Financial Policy, financial crisis, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Roland Rust talks about his new research that can forecast consumer spending better than other econometric models currently used. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Rust4.m4v Business Education Technology Health IT communication A1872779-F9E8-444E-B194-D8EFBA45107D-273-000007D1DBDA8469-FFA Fri, 28 May 2010 11:25:24 -0400 Roland Rust talks about his new research that can forecast consumer spending better than other econometric models currently used. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Roland Rust talks about his new research that can forecast consumer spending better than other econometric models currently used. Rust is Distinguished University Professor and David Bruce Smith Chair in Marketing, and he is one of the foremost experts in the world on customer satisfaction. He is founder and executive director of two research centers at the Smith School: the Center for Excellence in Service and the Center for Complexity in Business. He has numerous lifetime achievement honors and prestigious recognitions include the American Marketing Association’s Gilbert A. Churchill Award for Lifetime Achievement in Marketing Research, the Distinguished Marketing Educator Award from the Academy of Marketing Science, the Outstanding Contributions to Research in Advertising award from the American Academy of Advertising, and the AMA’s Career Contributions to the Services Discipline Award. He is the founder and chair of the AMA’s annual Frontiers in Service Conference, and was founding Editor of the Journal of Service Research. 4:43 Roland Rust, consumer spending, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business yes no In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Asher Epstein, managing director of the Dingman Center for Entrepreneurship, explains technology transfer and how it could help grow Maryland’s economy. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Epstein3.m4v Business Education Technology Health IT communication 45D3A992-5BAD-4395-BC3C-072CD83961F4-273-000007B3FFD4010A-FFA Thu, 27 May 2010 16:37:59 -0400 Asher Epstein, managing director of the Dingman Center for Entrepreneurship, explains technology transfer and how it could help grow Maryland’s economy. Washington, D.C. and Baltimore were both recently named among the top 10 best cities to launch a business (No. 6 and No. 10, respectively) by Fortune Small Business magazine and the Kauffman Foundation. With the Baltimore-Washington region so ripe for startups, it’s no wonder the state of Maryland is supporting technology transfer initiatives to get commercialize research innovations discovered at universities and federal laboratories. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Asher Epstein, managing director of the Dingman Center for Entrepreneurship, explains technology transfer and how it could help grow Maryland’s economy. Epstein heads the Dingman Center for Entrepreneurship, which has partnered with the Clark School of Engineering Mtech Program and the Office of Technology Commercialization to create the innovative Tech Transfer program. The program’s key differentiator is a quarterly review process by technical experts, venture capitalists, entrepreneurs, key members of the Mtech and OTC operations, and the Dingman Center’s managing director and Entrepreneurs-in-Residence. This important program gives Smith School MBA students the opportunity to assist with technology commercialization from its earliest stage, providing for a rich learning experience in understanding and assessing business fundamentals. Additionally, this program is well-positioned to support the University of Maryland’s strategic plan to increase the numbers of ventures created within the university community. Some exciting recent technologies explored include wirelessly chargeable batteries and software to create visual noise tracking. 4:33 Asher Epstein, technology transfer, dingman center, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In the battle for market share, companies often try an aggressive approach when advertising their products. This kind of combative strategy often involves knocking the company’s chief competitors. But that may not get the results you want, warns Yogesh Joshi, assistant professor of marketing. A study co-authored by Joshi, Yuxin Chen at the Stern School of Business, and Jagmohan Raju and Z. John Zhang, both at the Wharton School, found that combative advertising can actually cause consumers to feel less inclined to choose one product over another—the exact opposite of what advertisers desire. http://realtime.rhsmith.umd.edu/media/podcasts/Research-Joshi-Advertising.mp3 Business Education Technology 687174F3-8112-408F-B79A-7AF346830F0B-46649-000013CDFFD8DBD3-FFA Mon, 04 Jan 2010 16:23:40 -0500 Companies often try an aggressive approach when advertising their products. This kind of combative strategy often involves knocking the company’s chief competitors. But that may not get the results you want. In the battle for market share, companies often try an aggressive approach when advertising their products. This kind of combative strategy often involves knocking the company’s chief competitors. But that may not get the results you want, warns Yogesh Joshi, assistant professor of marketing. A study co-authored by Joshi, Yuxin Chen at the Stern School of Business, and Jagmohan Raju and Z. John Zhang, both at the Wharton School, found that combative advertising can actually cause consumers to feel less inclined to choose one product over another—the exact opposite of what advertisers desire. 4:12 attack, negative, advertising, marketing, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In 1980, the average CEO’s compensation was about 42 times what the average worker was paid. By 2007, CEOs received about 344 times the average worker salary. Some view the ballooning of executive compensation as a failure of corporate governance, or evidence of abuse of power. Others argue that it just reflects market forces: top CEOs must be paid top dollar, or they’ll take their (presumably irreplaceable) talents to other organizations. http://realtime.rhsmith.umd.edu/media/podcasts/Research_Executive_Compensation.mp3 Business Education Technology 9079A785-68CA-43A4-B98F-F4BE3306CBF8-46649-000014A6D2DD7DF2-FFA Mon, 04 Jan 2010 16:44:44 -0500 Some view the ballooning of executive compensation as a failure of corporate governance, or evidence of abuse of power. Others argue that it just reflects market forces. In 1980, the average CEO’s compensation was about 42 times what the average worker was paid. By 2007, CEOs received about 344 times the average worker salary. Some view the ballooning of executive compensation as a failure of corporate governance, or evidence of abuse of power. Others argue that it just reflects market forces: top CEOs must be paid top dollar, or they’ll take their (presumably irreplaceable) talents to other organizations. But how do companies arrive at these astronomical sums? The compensation committee of the firm’s board of directors reviews and amends the recommendation of the firm’s human resources department, frequently working with outside compensation consultants. The compensation committee also benchmarks its firm’s pay packages against other companies with whom the firm competes for talent. Michael Faulkender, assistant professor of finance, with co-author Jun Yang, Indiana University, believes that the choice of a peer group for benchmarking by a firm’s compensation committee has a strong influence on the size of the compensation package a CEO eventually receives. 4:41 Michael Faulkender, CEO, executive, pay, peer group, compensation, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no On-the-job experience can be a powerfully transformative tool for professional growth—in fact, research indicates it may be the primary vehicle for learning critical leadership skills. Many companies use job assignments to groom high-potential managers, but what kinds of experiences are really valuable for developing manager potential? And what kinds of managers benefit most from these experiences? http://realtime.rhsmith.umd.edu/media/podcasts/Research_Managerial_Development.mp3 Business Education Technology 289C120B-C1F9-4FFA-A9AD-3F5F7E86C212-46649-000014138C66D812-FFA Mon, 04 Jan 2010 16:56:04 -0500 Job experience can be a powerful tool for professional growth—it may be the primary vehicle for learning critical leadership skills. But what kinds of experiences are really valuable for developing manager potential? On-the-job experience can be a powerfully transformative tool for professional growth—in fact, research indicates it may be the primary vehicle for learning critical leadership skills. Many companies use job assignments to groom high-potential managers, but what kinds of experiences are really valuable for developing manager potential? And what kinds of managers benefit most from these experiences? Paul Tesluk, Ralph J. Tyser Professor of Organizational Behavior and Human Resource Management and chair of the department of management and organization, Joyce E. A. Russell, Ralph J. Tyser Distinguished Teaching Fellow, with former Smith PhD student Lisa Dragoni, now at Cornell University, and In-Sue Oh, University of Iowa, examine the effectiveness of “stretch assignments”—experiences which challenge and potentially broaden a person’s current capabilities—from the lens of individual goal orientations. This approach, used by educational psychologists to describe student behavior in the classroom, is now being used to understand r which employees are most likely seek out and benefit from stretch assignments. Part-time MBA students who were in early-career managerial roles participated in the study, as did their supervisors. The participants’ goal orientations were assessed on the degree to which they demonstrated a learning orientation. Learning-oriented people are motivated by a desire to demonstrate mastery of new skills and behaviors. The participants completed a survey on their managerial assignments and development, and the authors followed up with the participants’ supervisors to understand how managerial assignments relate to the development of managerial competencies. 4:57 management, stretch assignments, human capital, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Asher Epstein, managing director of the Dingman Center for Entrepreneurship, explains technology transfer and how it could help grow Maryland’s economy. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Epstein3.m4v Business Education Technology Health IT communication 085DE8A5-1DF1-4297-BF11-0E7B9B763406-46649-000012E688A27E33-FFA Mon, 04 Jan 2010 16:10:30 -0500 Asher Epstein, managing director of the Dingman Center for Entrepreneurship, explains technology transfer and how it could help grow Maryland’s economy. Washington, D.C. and Baltimore were both recently named among the top 10 best cities to launch a business (No. 6 and No. 10, respectively) by Fortune Small Business magazine and the Kauffman Foundation. With the Baltimore-Washington region so ripe for startups, it’s no wonder the state of Maryland is supporting technology transfer initiatives to get commercialize research innovations discovered at universities and federal laboratories. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Asher Epstein, managing director of the Dingman Center for Entrepreneurship, explains technology transfer and how it could help grow Maryland’s economy. Epstein heads the Dingman Center for Entrepreneurship, which has partnered with the Clark School of Engineering Mtech Program and the Office of Technology Commercialization to create the innovative Tech Transfer program. The program’s key differentiator is a quarterly review process by technical experts, venture capitalists, entrepreneurs, key members of the Mtech and OTC operations, and the Dingman Center’s managing director and Entrepreneurs-in-Residence. This important program gives Smith School MBA students the opportunity to assist with technology commercialization from its earliest stage, providing for a rich learning experience in understanding and assessing business fundamentals. Additionally, this program is well-positioned to support the University of Maryland’s strategic plan to increase the numbers of ventures created within the university community. Some exciting recent technologies explored include wirelessly chargeable batteries and software to create visual noise tracking. 4:33 Asher Epstein, technology transfer, dingman center, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up Paul Tesluk talks about how to help employees stretch to develop into top managers. Tesluk and co-author Joyce E. A. Russell, with former Smith PhD student Lisa Dragoni, and In-Sue Oh examine the effectiveness of “stretch assignments” in new research. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Tesluk2.m4v Business Education Technology Health IT communication F285F451-5B9F-40A6-B01A-FD8F8785B2D7-46649-000012A17B57A001-FFA Mon, 04 Jan 2010 16:05:37 -0500 Paul Tesluk talks about how to help employees stretch to develop into top managers. On-the-job experience can be a powerfully transformative tool for professional growth—in fact, research indicates it may be the primary vehicle for learning critical leadership skills. Many companies use job assignments to groom high-potential managers, but what kinds of experiences are really valuable for developing manager potential? In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Paul Tesluk talks about how to help employees stretch to develop into top managers. Tesluk and co-author Joyce E. A. Russell, Ralph J. Tyser Distinguished Teaching Fellow, with former Smith PhD student Lisa Dragoni, now at Cornell University, and In-Sue Oh, University of Iowa, examine the effectiveness of “stretch assignments” in new research in the Academy of Management Journal. Tesluk is Ralph J. Tyser Professor of Organizational Behavior and Human Resource Management, Chair of the Department of Management and Organization, which is currently rated as one of the top five management departments in the world in research productivity and scholarly impact, and Co-Director of the Center for Human Capital, Innovation and Technology (HCIT). His research focuses on strategies to enhance team effectiveness and innovation, the assessment and development of management and leadership talent, and organizational culture and climate in organizations transitioning to high-involvement workplace systems. 6:02 management, paul tesluk, stretch, human capital, hcit, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Haluk Ünal talks about his new research that finds executive compensation may not be the negative force it’s made out to be. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Unal.m4v Business Education Technology Health IT communication 8AF11B7C-9B8B-4D3E-9835-8FAA4E46A38F-46649-00001278E12431C4-FFA Mon, 04 Jan 2010 15:59:43 -0500 Haluk Ünal talks about his new research that finds executive compensation may not be the negative force it’s made out to be. In the wake of the financial crisis of last fall, the Obama Administration appointed “pay czar” Kenneth Feinberg to work with the Department of the Treasury to sort out the way top executives at firms are compensated and what reforms should be made. Just last week, Feinberg came out with a plan to drastically slash compensation at seven companies bailed out by the federal government. But is focusing on reforming executive compensation barking up the wrong tree? In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Haluk Ünal talks about his new research that finds executive compensation may not be the negative force it’s made out to be. Ünal is a professor of finance, a research advisor at the Center for Financial Research at the FDIC, and a fellow of the Wharton Financial Institutions Center. His current research focuses on supply, demand and regulation of financial services. Specifically, he has conducted research to answer questions in risk management, credit-risk pricing, and the analysis of incentives and conflicts in bank ownership changes. His work has been published in the Journal of Finance, Journal of Financial Quantitative Analysis, Journal of Money Credit and Banking, Review of Derivatives Research, and other leading journals. 5:32 Haluk Ünal, financial reform, CEO, executive, pay, compensation, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Reed Alexander Atkin, a recent MBA graduate, talks about how, despite the recession, he launched an online service business with the help of the Dingman Center for Entrepreneurship. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Atkin.m4v Business Education Technology Health IT communication 374C2B6C-A74A-4065-A910-267FEFC5CFA2-46649-00000DC765B72852-FFA Mon, 04 Jan 2010 14:50:41 -0500 Reed Alexander Atkin, a recent MBA graduate, talks about how, despite the recession, he launched an online service business with the help of the Dingman Center for Entrepreneurship. The trend of businesses going online forming more and more services is nothing new, but the number of online marketplace is increasing at a rapid pace, even in the current economic downturn. These marketplace Websites can help businesses accomplish tasks as varied as outsourcing work, recruiting employees, finding service providers and buying supplies. Although this trend has pre-bubble origins, the current recession has seen an increase in marketplace sites that power these marketplace and increased business adoption. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Reed Alexander Atkin, a recent MBA graduate, talks about how, despite the recession, he launched an online service business with the help of the Dingman Center for Entrepreneurship. Atkin founded and heads up Legal River, an online marketplace dedicated to helping lawyers and businesses connect. Businesses can use to post their legal needs and desired lawyer qualifications, and then receive responses from interested lawyers. Atkin has a successful track record of building, launching and growing businesses in the consumer services, e-commerce and b2b space. Prior to co-founding Legal River, he operated and grew a supplemental education business located near Seattle. He launched Legal River in January with the help of the Dingman Center’s entrepreneurial Jumpstart program, an intensive two-week program to help University of Maryland students start and grow businesses. 5:21 Reed Atkin, Legal River, entreprenurship, entrepreneur, recession, legal, outsourcing, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Michael Faulkender, assistant professor of finance, shares his findings from research into executive compensation practices and how firms decide what to pay their CEOs. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Prasad.m4v Business Education Technology Health IT communication B878D358-59DA-4283-BC7F-3CB98CC1D70F-46649-00000C8159B8AF63-FFA Mon, 04 Jan 2010 14:10:01 -0500 Michael Faulkender shares his findings from research into executive compensation practices and how firms decide what to pay their CEOs. In 1980, the average CEO’s compensation was about 42 times what the average worker was paid, and by 2007, CEOs received about 344 times the average worker salary. There’s a debate over whether this ballooning of executive compensation is a failure of corporate governance, evidence of abuse of power, or just a reflection of market forces -- that top CEOs must be paid top dollar, or they’ll take their (presumably irreplaceable) talents to other organizations. But how do companies arrive at these astronomical sums? In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Michael Faulkender, assistant professor of finance, shares his findings from research into executive compensation practices and how firms decide what to pay their CEOs. Faulkender’s research focuses on empirical corporate finance, primarily in the areas of capital structure, risk management, corporate, liquidity, and executive compensation. His research has received recognition and awards from top academic journals and he has been awarded a research grant from the FDIC Center for Financial Research, which was accompanied by an appointment to serve as a fellow of the center during the term of the grant. He is a member of the American Finance Association, the Western Finance Association, and the Society of Financial Studies. 5:56 Michael Faulkender, CEO, executive, pay, compensation, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Shreevardhan Lele, Tyser Distinguished Teaching Fellow of Decision Sciences, discusses why ethical analysis is an important part of any business decision. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Prasad.m4v Business Education Technology Health IT communication 71664E94-0706-4440-B76B-07D769B963B8-46649-00000A999CA2DC73-FFA Mon, 04 Jan 2010 13:34:59 -0500 Shreevardhan Lele, Tyser Distinguished Teaching Fellow of Decision Sciences, discusses why ethical analysis is an important part of any business decision. Business decisions should always include three considerations – legal implications, financial implications, and equally importantly, ethical implications. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Shreevardhan Lele, Tyser Distinguished Teaching Fellow of Decision Sciences, discusses why ethical analysis is an important part of any business decision. Dr. Lele teaches MBA courses at the Smith School on game theory, statistics and on the social responsibility of managers. Earlier (2003-06), he served as the Academic Director of the MBA program at the Smith School. He has received numerous honors for his teaching and curriculum development 4:08 ethics, law, Shreevardhan Lele, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Melissa Carrier, executive director of the Center for Social Value Creation, discusses how creating social value is an important business strategy. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Carrier3.m4v Business Education Technology Health IT communication 609B8EDA-85D9-43BA-8858-CE4AB0B76E53-46649-00000AB5274FDFD0-FFA Mon, 04 Jan 2010 13:42:31 -0500 Melissa Carrier, executive director of the Center for Social Value Creation, discusses how creating social value is an important business strategy. Smart corporations are looking for ways to incorporate sustainable operations and have a positive impact on society while carrying out their operations. This paradigm shift has some corporations re-evaluating how they do business – and is giving a competitive edge to others. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Melissa Carrier, executive director of the Center for Social Value Creation, discusses how creating social value is an important business strategy. Smith’s Center for Social Value Creation joined the Center for International Business Education and Research (CIBER)in hosting a one-day forum, “Leadership for a Better World: Creating Social Value through Innovation,” at the Ronald Reagan Building in Washington, D.C. on September 25, 8:30 a.m. to 4:30 p.m, 2009. The forum featured a series of high-profile thought leaders on the role of business in society and fostering social change through models of innovation. 4:30 svc, social value creation, innovation, carrier, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Clifford Rossi, managing director of the new Center for Financial Policy, shares his insight and prognosis for the real estate market. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Rossi.m4v Business Education Technology Health IT communication 7CC95477-E583-40EC-9412-DAA7EA10408E-603-00000CCC659A63BF-FFA Wed, 23 Sep 2009 12:47:38 -0400 Clifford Rossi, managing director of the new Center for Financial Policy, shares his insight and prognosis for the real estate market. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Clifford Rossi, managing director of the new Center for Financial Policy, shares his insight and prognosis for the real estate market. 5:53 housing, market, cliff rossi, recession, real estate, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Kislaya Prasad discusses the controversies of health care reform and how to approach cost cutting. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Prasad.m4v Business Education Technology Health IT communication 07B41DB7-8D5C-4EA5-93E7-13CF675500A5-4349-000045BF5319A899-FFA Wed, 23 Sep 2009 12:45:10 -0400 Kislaya Prasad discusses the controversies of health care reform and how to approach cost cutting. Health care reform is a hot issue in Washington and primary to reforms is figuring out how to cut costs. But what is the best way to contain costs and still provide quality care? In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Kislaya Prasad discusses the controversies of health care reform and how to approach cost cutting. Dr. Prasad is a research professor at the Robert H. Smith School of Business. Among other things, he is currently studying the cost-effectiveness of treatments and technologies in medicine, variations in medical practice and the diffusion of technologies in medicine. Dr. Prasad is also a Guest Scholar at the Brookings Institution in Washington D.C. 5:49 Kislaya Prasad, health care, reform, policy, costs, , latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Benjamin Hallen, assistant professor of strategy, talks about his research that explores how entrepreneurs tap into their networks to get investments in their new ventures. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Hallen.m4v Business Education Technology Health IT communication BA524671-DCF9-4757-898C-A48D8A7B5748-7262-00007E7C2041E310-FFA Thu, 17 Sep 2009 15:49:17 -0400 Benjamin Hallen, assistant professor of strategy, talks about his research that explores how entrepreneurs tap into their networks to get investments in their new ventures. Entrepreneurs begin their ventures lacking a lot of things—employees, funding, customers, technology. A large part of their success relies on their ability to get these things, and that depends in large part on the entrepreneur’s ability to network with people and organizations that can provide them with everything from further connections to equipment to good advice. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Benjamin Hallen, assistant professor of strategy, talks about his research that explores how entrepreneurs tap into their networks to get investments in their new ventures. Professor Hallen’s research focuses on how entrepreneurs form network ties with potential resource providers and partners, specifically how entrepreneurs raise equity investments from venture capital and corporate investors. His research has a particular focus on identifying strategies that entrepreneurs may use when they are unknown within an industry and lack prior network ties to investors. Prior to his doctoral studies, Hallen was himself was an entrepreneur, co-founder and CTO of a Web communications company. 3:46 Benjamin Hallen,networking,funding,investment,start-up,entrepreneurship,latest news,maryland,university,research,Smith School,business,leaders,faculty,professors,experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Rachelle Sampson, assistant professor in logistics, business and public policy, talks about how sustainability can be economical. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Sampson.m4v Business Education Technology Health IT communication 8842B836-B3A5-4597-BDF4-20FEB2D2CB4B-7262-00007DCB4DB2C444-FFA Thu, 17 Sep 2009 15:40:14 -0400 Rachelle Sampson, assistant professor in logistics, business and public policy, talks about how sustainability can be economical. For companies to stay one step ahead of the competition they need to be innovative – one way to do that is to rethink business models to incorporate sustainability. This can lead to new efficiencies that add to the firm’s bottom line, make customers happy and lessen environmental impact as well. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Rachelle Sampson, assistant professor in logistics, business and public policy, talks about how sustainability can be economical. 5:36 Rachelle Sampson, sustainability, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Cynthia Kay Stevens, associate professor in management and organization, talks about her research that finds peers’ success predicts success in job searches. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Stevens.m4v Business Education Technology Health IT communication 5F136649-57D1-4AC2-A150-67542BDB1301-14136-00010580BDEBBF9D-FFA Thu, 17 Sep 2009 15:37:12 -0400 Cynthia Kay Stevens, associate professor in management and organization, talks about her research that finds peers’ success predicts success in job searches. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Cynthia Kay Stevens, associate professor in management and organization, talks about her research that finds peers’ success predicts success in job searches. 3:46 Cynthia Kay Stevens, job search, employment, networking, success, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Rebecca Ratner, associate professor of marketing, talks about her how people can make better decisions and the ways in which they can be persuaded toward a particular decision. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Ratner.m4v Business Education Technology Health IT communication 7ABEF4AB-A901-45E2-8093-060E6E7409D1-14136-000104DB3D86D6B2-FFA Thu, 17 Sep 2009 15:37:56 -0400 Rebecca Ratner, associate professor of marketing, talks about her how people can make better decisions and the ways in which they can be persuaded toward a particular decision. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Rebecca Ratner, associate professor of marketing, talks about her how people can make better decisions and the ways in which they can be persuaded toward a particular decision. 5:23 decision-making, psychology, marketing, persuasion, rebecca ratner, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In a lively ceremony on May 22, 2009 at the Comcast Center, four PhDs, 100 executive MBAs, 300 MBA/MS, and 825 undergraduates graduated with business degrees from the Robert H. Smith School of Business. Former Smith School Dean William E. Mayer ’66, MBA ’67, delivered the keynote address as thousands of friends and family members gathered to cheer on the newest Smith Terp alumni. http://realtime.rhsmith.umd.edu/media/podcasts/commencement-spring09-mayer.m4v Business Education Technology Health IT communication D26C9ED2-3F7E-4E48-AF8E-B3FBA8B17375-14136-0000FCD4B7CDF824-FFA Thu, 17 Sep 2009 15:38:05 -0400 Former Smith School Dean William E. Mayer ’66, MBA ’67, delivered the keynote address as thousands of friends and family members gathered to cheer on the newest Smith Terp alumni. In a lively ceremony on May 22, 2009 at the Comcast Center, four PhDs, 100 executive MBAs, 300 MBA/MS, and 825 undergraduates graduated with business degrees from the Robert H. Smith School of Business. Former Smith School Dean William E. Mayer ’66, MBA ’67, delivered the keynote address as thousands of friends and family members gathered to cheer on the newest Smith Terp alumni. 11:37 commencement, speech, bill mayer, willam mayer, graduation, spring, may, 2009, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Dr. Curt Grimm talks about consolidation and the impact on the music industry and consumers. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Grimm2.m4v Business Education Technology Health IT communication 6A63E4E5-6EB7-4E6F-A054-93F045AD8322-708-000034111F4610EB-FFA Tue, 30 Jun 2009 00:30:56 -0400 Dr. Curt Grimm talks about consolidation in the TicketMaster-Live Nation merger and the impact on the music industry and consumers. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Dr. Curt Grimm talks about consolidation and the impact on the music industry and consumers. 5:42 Curt Grimm, ticketmaster, live nation, consolidation, merger, competition, music, anti-trust, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, P.K. Kannan, associate professor of marketing and director for the Center of Excellence in Service, talks about the survey findings, which show that consumers are postponing purchases of big ticket items more than they are cutting back on or discontinuing services. Of those surveyed, 78 percent personally know someone who has lost a job in the last year, and 27 percent are convinced the economy is in a depression. http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Kannan3.m4v Business Education Technology Health IT communication 9CE986E6-5F75-43FF-B887-8BE6EC01064E-708-00002B6487C8AA99-FFA Mon, 29 Jun 2009 21:41:00 -0400 P.K. Kannan, director for the Center of Excellence in Service, talks about the survey findings, which show that consumers are postponing purchases of big ticket items more than they are cutting back on or discontinuing services. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, P.K. Kannan, associate professor of marketing and director for the Center of Excellence in Service, talks about the survey findings, which show that consumers are postponing purchases of big ticket items more than they are cutting back on or discontinuing services. Of those surveyed, 78 percent personally know someone who has lost a job in the last year, and 27 percent are convinced the economy is in a depression. 4:33 Kannan, consumer, spending, recession, habits, survey, service, center for excellence in service, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In the battle for market share, companies often try an aggressive approach when advertising their products. This kind of combative strategy often involves knocking the company’s chief competitors. But that may not get the results you want, warns Yogesh Joshi, assistant professor of marketing. A study co-authored by Joshi, Yuxin Chen at the Stern School of Business, and Jagmohan Raju and Z. John Zhang, both at the Wharton School, found that combative advertising can actually cause consumers to feel less inclined to choose one product over another—the exact opposite of what advertisers desire. http://realtime.rhsmith.umd.edu/media/podcasts/Research-Joshi-Advertising.mp3 Business Education Technology 0417C3CB-B9B5-4F76-AC83-23AEF6A05BC9-708-000026950A59B11B-FFA Tue, 30 Jun 2009 15:44:13 -0400 Companies often try an aggressive approach when advertising their products. This kind of combative strategy often involves knocking the company’s chief competitors. But that may not get the results you want. In the battle for market share, companies often try an aggressive approach when advertising their products. This kind of combative strategy often involves knocking the company’s chief competitors. But that may not get the results you want, warns Yogesh Joshi, assistant professor of marketing. A study co-authored by Joshi, Yuxin Chen at the Stern School of Business, and Jagmohan Raju and Z. John Zhang, both at the Wharton School, found that combative advertising can actually cause consumers to feel less inclined to choose one product over another—the exact opposite of what advertisers desire. 4:12 attack, negative, advertising, marketing, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no Angel investors are every entrepreneur’s dream—affluent individuals who provide capital for a business start-up, usually in exchange for convertible debt or an equity stake in the business. Angels don’t exert as much control over the developing business; they are less likely to control the board of directors, have special rights to shut down the firm, or have liquidation privileges. http://realtime.rhsmith.umd.edu/media/podcasts/Research-Kirsch-Goldfarb-Investing.mp3 Business Education Technology DC77272C-ABDD-4A5E-9A1C-AFF431EAEC83-20420-00007774B00EECA9-FFA Tue, 30 Jun 2009 15:39:27 -0400 Many entrepreneurs would prefer to take capital from angel investors for just that reason. But if your venture is large, that may not be an option. And even if it is an option, your company may have a better chance of long-term success if you work solely Angel investors are every entrepreneur’s dream—affluent individuals who provide capital for a business start-up, usually in exchange for convertible debt or an equity stake in the business. Angels don’t exert as much control over the developing business; they are less likely to control the board of directors, have special rights to shut down the firm, or have liquidation privileges. Many entrepreneurs would prefer to take capital from angel investors for just that reason. But if your venture is large, that may not be an option. And even if it is an option, your company may have a better chance of long-term success if you work solely with venture capitalists or angel investors, not with both, according to new research on early venture financing by Brent Goldfarb, assistant professor of management and entrepreneurship, Gerard Hoberg, assistant professor of finance, David Kirsch, associate professor of management and entrepreneurship, and Alexander J. Triantis, professor and department chair of finance. 4:16 entrepreneurs, angel investors, venture capital, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no CEOs are under immense pressure to deliver on earnings performance, a pressure which only intensifies in difficult economic times. So it is not surprising that so many CEOs—up to 74 percent in one study—believe it is acceptable to manipulate their earnings reports to achieve performance goals. Manipulation of corporate earnings through income smoothing, earnings management, or explicitly fraudulent behavior is more common than many would like to admit, but it is easy to understand. It is hard to be honest when the alternative is to lay off workers or close the doors. Business Education Technology 9B29D2F5-8B23-434D-A047-D948B27ECB1E-20420-000076D57D7D54A2-FFA Wed, 29 Apr 2009 15:09:16 -0400 Industry norms are more effective than sanctions in encouraging good corporate behavior. CEOs are under immense pressure to deliver on earnings performance, a pressure which only intensifies in difficult economic times. So it is not surprising that so many CEOs—up to 74 percent in one study—believe it is acceptable to manipulate their earnings reports to achieve performance goals. Manipulation of corporate earnings through income smoothing, earnings management, or explicitly fraudulent behavior is more common than many would like to admit, but it is easy to understand. It is hard to be honest when the alternative is to lay off workers or close the doors. 5:08 CEO, norms, behavior, earnings, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no Entrepreneurs begin their ventures lacking a lot of things—employees, funding, customers, technology, among others. A large of part of success is the ability to get these things, and that depends in large part on the entrepreneur’s ability to network with people and organizations that can provide them with everything from further connections to equipment to good advice. Network ties—alliances, board interlocks, equity investments between organizations, and the like—can play an important role in the success of a new venture, influencing the venture’s ability to acquire capital and industry information, share resources and capabilities, or benefit from their peers’ relationships with buyers and suppliers. Business Education Technology B75BB750-BE25-4C2A-90E4-706FAAEE7986-20420-00007484C949D8D1-FFA Wed, 29 Apr 2009 14:48:43 -0400 Causes and Consequences of Initial Network Positions Entrepreneurs begin their ventures lacking a lot of things—employees, funding, customers, technology, among others. A large of part of success is the ability to get these things, and that depends in large part on the entrepreneur’s ability to network with people and organizations that can provide them with everything from further connections to equipment to good advice. Network ties—alliances, board interlocks, equity investments between organizations, and the like—can play an important role in the success of a new venture, influencing the venture’s ability to acquire capital and industry information, share resources and capabilities, or benefit from their peers’ relationships with buyers and suppliers. 4:18 entrepreneurship, network, funding, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up, Kenyon Crowley, assistant director of the Center for Health Information and Decision Systems (CHIDS), discusses the center’s new research that is the first to quantify the economic impact of a health care system rife with communication delays and failures. Business Education Technology Health IT communication 286C93C7-97AA-4F10-BD8E-981408D4C89C-844-0000085255F532D4-FFA Mon, 27 Apr 2009 13:16:48 -0400 Kenyon Crowley, assistant director of the Center for Health Information and Decision Systems (CHIDS), discusses the center’s new research that is the first to quantify the economic impact of a health care system rife with communication delays and failures Researchers from the University of Maryland’s Robert H. Smith School of Business put a price tag on the cost of poor communication in U.S. hospitals at $25 billion per year – wasting nearly as much money as they make every year. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Kenyon Crowley, assistant director of the Center for Health Information and Decision Systems (CHIDS), discusses the center’s new research that is the first to quantify the economic impact of a health care system rife with communication delays and failures. Among key findings was unnecessary hospital stays, such as time spent waiting to see a physician or specialist, account for 77 percent of total losses. As an academic research center with collaboration from industry and government affiliates, CHIDS it is designed to research, analyze, and recommend solutions to challenges surrounding the introduction and integration of information and decision technologies into the health care system. 4:11 Kenyon Crowley, IT, communication, health, health care, CHIDS, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up, Dr. Anil K. Gupta discusses how getting your strategy right for doing business in China and India is vital to ensuring your firm’s very future! Business Education Technology China India Strategy 9042E8F3-EF56-4A4F-A8E2-F9DC676E949F-844-000006A7B9BF7220-FFA Mon, 27 Apr 2009 12:48:53 -0400 Dr. Anil K. Gupta discusses how getting your strategy right for doing business in China and India is vital to ensuring your firm’s very future! As the world’s economic center shifts from developed to emerging economies, most business leaders realize the importance of China and India. But just being present in these rapidly growing economies is not the same as getting China and India right. 7:31 Anil Gupta, strategy, china, india, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up Melissa Carrier discusses how creating social value is an important business strategy and one the Smith School is focused on as it prepares students to lead in a world that needs both economic prosperity and transformative social change. Carrier is joined by Yonas Beshawred, a Smith senior. Business Education Technology 5E8F1297-80EB-48BA-AAB3-F85AAD13E72E-427-000059FC18C499FA-FFA Fri, 13 Mar 2009 16:32:30 -0400 Melissa Carrier discusses how creating social value is an important business strategy In this edition of Smith Business Close-Up Melissa Carrier discusses how creating social value is an important business strategy and one the Smith School is focused on as it prepares students to lead in a world that needs both economic prosperity and transformative social change. Carrier is joined by Yonas Beshawred, a Smith senior. 4:29 Brent Goldfarb, business plan, funding, investment. entrepreneurship, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no Big news for entrepreneurs: Don’t waste your time on a business plan. In this edition of Smith Business Close-Up, Dr. Brent Goldfarb talks about his new research that finds the way a business plan is written has no bearing on whether a company receives funding. Business Education Technology 940AA4BD-1B09-47DB-94F2-DC995A639C08-427-000059B57CD58EA7-FFA Fri, 13 Mar 2009 16:29:38 -0400 Perfect the Business, Not the Business Plan Big news for entrepreneurs: Don’t waste your time on a business plan. In this edition of Smith Business Close-Up, Dr. Brent Goldfarb talks about his new research that finds the way a business plan is written has no bearing on whether a company receives funding. 4:29 Brent Goldfarb, business plan, funding, investment. entrepreneurship, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Dr. Gerald Suarez and student Yana Jmourko talk about Shutter 4 Scholars, a project that came out of the Smith School’s QUEST (Quality Enhancement Systems and Teams) program. Business Education Technology FC88F9AC-D48D-411A-9637-C63ABB06A766-427-000059B66F28303C-FFA Fri, 13 Mar 2009 16:27:02 -0400 Dr. Gerald Suarez and student Yana Jmourko talk about Shutter 4 Scholars, a project that came out of the Smith School’s QUEST program. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Dr. Gerald Suarez and student Yana Jmourko talk about Shutter 4 Scholars, a project that came out of the Smith School’s QUEST (Quality Enhancement Systems and Teams) program. 5:50 gerald suarez, QUEST, yana jmourko, shutters 4 scholars, photography, social value creation, ukraine, orphans, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no Pressure on China's manufacturing sector following the U.S. economic crisis presents both opportunities and challenges. Ralph J. Tyser Professor for Strategy and Organization Anil Gupta explains why the time and conditions are right for China to become an innovation leader. Business Education Technology 02E9B729-1205-4F41-9AD3-19B285B0E168-427-000059B76AF9790A-FFA Fri, 13 Mar 2009 16:27:07 -0400 Anil Gupta explains why the time and conditions are right for China to become an innovation leader. Pressure on China's manufacturing sector following the U.S. economic crisis presents both opportunities and challenges. Ralph J. Tyser Professor for Strategy and Organization Anil Gupta explains why the time and conditions are right for China to become an innovation leader. 2:52 Anil Gupta, China, innovation, strategy, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Dr. Michael Ball discusses the viability of slot auctions and how they came about as a solution to easing congestion at LaGuardia, Newark and Kennedy airports. Business Education Technology 66407EC6-BE76-4061-9F85-093CAC4D4B8E-427-000059B86A82173A-FFA Fri, 13 Mar 2009 16:27:11 -0400 Dr. Michael Ball discusses the viability of slot auctions and how they came about as a solution to easing congestion at LaGuardia, Newark and Kennedy airports The Federal Aviation Administration and the Department of Transportation were poised to auction landing and take-off time slots at New York’s major airports on January 12 before a last-minute court-ordered stay halted the action. Airport slots have never been auctioned, anywhere in the world, and a group of professors from the University of Maryland was instrumental in designing the process. The auction plan will now become a proposal under the Obama administration, where it may die. In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Dr. Michael Ball discusses the viability of slot auctions and how they came about as a solution to easing congestion at LaGuardia, Newark and Kennedy airports. Ball is the Orkand Corp. Professor of Management Science and co-director of NEXTOR, the National Center of Excellence for Aviation Operations Research. He’s been leading the project to study ways to reduce congestion at the New York area airports for the past four years and pulled in Smith School colleague S. Raghu Raghavan, associate professor of management science, to design the auction, along with two University of Maryland economists who worked on the process and will manage the auction. The slot auctions have proved a contentious solution, but one the FAA hopes will ease delay problems and serve as a successful model for other airports. 4:35 Micahel Ball, airlines, regulation, auctions, slot, new york, airport, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no Comcast Center was full of good cheer as the Smith School celebrated the commencement of 200 undergraduates, 120 MBAs, 48 MS in Business/Accounting students, and two doctoral students on December 21, 2008. Business Education Technology AE639ECA-C038-4D2E-BFE4-128CE20C1E92-427-000059B94DFB6F09-FFA Fri, 13 Mar 2009 16:27:15 -0400 Developer Richard Perlmutter shares seven tips for a successful life 13:49 Richard Perlmutter, career, life, success, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no When there is a problem in the workplace, employees have two options: remain silent or speak up. Unfortunately, many employees choose to remain silent, to the great detriment of the organizations for which they work. Their silence keeps management from receiving critical information that would allow their organizations to improve or address problems before they have adverse effects. Reducing employee silence, then, is a key concern for managers. Subrahmaniam Tangirala, assistant professor of management and organization at the Smith School, examined how the effects of individual-level variables such as professional pride, loyalty to the organization and individual perceptions of organizational fairness and supervisor status affected employee silence. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Employee_Silence.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Managing Employee Silence 4:43 employee silence, human resources, problems, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no Consumers often feel like they are in control of the purchasing process. But in fact there are many ways in which consumer behavior is influenced without the consumer's knowledge and outside their control. Mimicry—that human tendency to mirror the behavior of others around us—has some significant effects on consumer choice and preference. How this happens is the subject of a new study by Rosellina Ferraro, assistant professor of marketing at Smith. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Mimicry.mp3 Thu, 12 Mar 2009 13:15:50 -0400 "I want that too!" 4:16 consumer, behavior, mimicry, purchasing, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no At the Smith School's Town Hall meeting on September 26, Haluk Unal, professor of finance, presented a thoughtful analysis of the current financial crisis—and came to some conclusions that might surprise you. It is clear that an unprecedented re-imagining of the nation's entire financial system is thrashing its way to a painful birth, and nobody quite knows what comes next. But to anticipate what comes next, you have to understand how we got here. Or, as Haluk Unal, Smith School professor of finance, puts it: "Why are we in this mess, and what needs to be done next?" More faculty opinions on the financial crisis are availble at the Smith School Web site. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/townhall/unal-all-v2-townhall1.m4v Thu, 12 Mar 2009 13:15:50 -0400 How did we get here? 29:28 financial, crisis, faculty perspective, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no At the Smith School's Town Hall meeting on September 26, Haluk Unal, professor of finance, presented a thoughtful analysis of the current financial crisis—and came to some conclusions that might surprise you. It is clear that an unprecedented re-imagining of the nation's entire financial system is thrashing its way to a painful birth, and nobody quite knows what comes next. But to anticipate what comes next, you have to understand how we got here. Or, as Haluk Unal, Smith School professor of finance, puts it: "Why are we in this mess, and what needs to be done next?" More faculty opinions on the financial crisis are availble at the Smith School Web site. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/townhall/unal-all-v2-townhall1.mp3 Fri, 13 Mar 2009 16:44:46 -0400 How did we get here? 29:28 financial, crisis, faculty perspective, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no Airlines want to sell their seats to the right customers at the right time for the right price. The more fare classes or products they have, the more difficult it is to optimize the revenue for each product. That is, airlines have turned to complex mathematical models for revenue management. Hotels, cruise lines and car rental companies all useo forecast demand for their product into the future. Unfortunately, forecasting is notoriously difficult and demand estimates are inaccurate. Side-stepping the problem of demand forecasting can provide a robust solution to these difficulties, according to research at Smith by Michael Ball, Orkand Corporation Professor of Management Science, and Itir Karaesmen, assistant professor of management science, with doctoral students Yingjie Lan and Huina Gao, who have developed models that use minimal demand information for revenue management. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Revenue_Management.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Optimize Your Product Revenue 4:21 revenue management, airline, forecasting, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no Three economists agree that the United States is in for a recession that won't pick up any time soon. Thanks to a spiraling housing decline, tightening credit crisis, and financial turmoil, the U.S. economy can expect it will be a long road to recovery. In this episode of Your Money and Business, Professor Peter Morici of the Robert H. Smith School of Business discusses the economy with University of Maryland's Ed Montgomery, dean of the College of Behavioral and Social Sciences, and others. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Morici.mp3 Thu, 12 Mar 2009 13:15:50 -0400 A recession? 14:11 financial, crisis, faculty perspective, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no Three economists agree that the United States is in for a recession that won't pick up any time soon. Thanks to a spiraling housing decline, tightening credit crisis, and financial turmoil, the U.S. economy can expect it will be a long road to recovery. In this episode of Your Money and Business, Professor Peter Morici of the Robert H. Smith School of Business discusses the economy with University of Maryland's Ed Montgomery, dean of the College of Behavioral and Social Sciences, and others. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Morici.m4v Thu, 12 Mar 2009 13:15:50 -0400 A recession? 14:11 financial, crisis, faculty perspective, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no Do stocks picked by skilled fund managers outperform those picked by unskilled managers? Russ Wermers, associate professor of finance at Smith shows undeniable evidence that they do. To this end, his award-winning statistical model predicts – more accurately than any prior model – the future performance of individual stocks based on how heavily they are held or purchased by both successful and unsuccessful fund managers. Even when adjusted for risk, Wermers' model beats former methods by as much as eight percent per year. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Mutual_Fund_Portfolio_Disclosure.mp3 Thu, 12 Mar 2009 13:15:50 -0400 How Much Experience Does Your Fund Manager Have? 4:28 mutual funds, stocks, investment, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no In an age of increasing Web-focused attention, the publishing industry is struggling to maximize - and even maintain - hardcopy sales. The quandary: how can publishers prevent digital content from cannibalizing the market for printed material while still providing customers with new product options? P.K. Kannan, Smith's Harvey Sanders Associate Professor of Marketing, helped the National Academies Press (NAP) develop a strategy that successfully maximized revenue from both. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Online_Pricing.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Outlook for the Publishing Industry 5:03 publishing, online, print, Web, books, PDF, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no Competition is the name-of-the-game when it comes to being a successful in today's fast-paced business world. Top players such as Southwest, Target and Nike have successfully edged out rivals with fast implementation of cutting-edge ideas. According to a study by Ken Smith, Dean's Chair and Professor of Management and Organization, and Curt Grimm, Dean's Professor of Supply Chain and Strategy, such big players are actually aiding their biggest competitors. Coined the "Red Queen" effect, the brutal pace of competition creates stronger and fitter industries and firms as a whole. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Red_Queen_Effect.mp3 Thu, 12 Mar 2009 13:15:50 -0400 How Are You Aiding Your Biggest Competitors? 5:22 competition, red queen effect, management, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no Here's the paradox: the more aggressively a firm competes, the greater its performance. But by competing so aggressively, it also forces its rivals to compete more aggressively, thus improving their performance, too. At the same time, if competition is too intense, it can be difficult for any firm to make money. Case in point: the U.S. airline industry. In this Smith Business Video View, Dr. Curt Grimm talks about how the brutal pace of competition, while it may have negative as well as positive effects for individual firms, creates stronger and fitter industries as a whole. He points to the airline industry as an example. Grimm, the Dean's Chair Professor of Supply Chain and Strategy, has conducted extensive research in both supply chain and strategic management. His research has focused on the interface of business and public policy with strategic management, with a particular emphasis on competition, competition policy, deregulation and microeconomic reform both in the U.S. and overseas. This research has resulted in four books and more than 80 published articles. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Grimm.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Staying Competitive and Profitable 4:31 airline, competition, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no Here's the paradox: the more aggressively a firm competes, the greater its performance. But by competing so aggressively, it also forces its rivals to compete more aggressively, thus improving their performance, too. At the same time, if competition is too intense, it can be difficult for any firm to make money. Case in point: the U.S. airline industry. In this Smith Business Video View, Dr. Curt Grimm talks about how the brutal pace of competition, while it may have negative as well as positive effects for individual firms, creates stronger and fitter industries as a whole. He points to the airline industry as an example. Grimm, the Dean's Chair Professor of Supply Chain and Strategy, has conducted extensive research in both supply chain and strategic management. His research has focused on the interface of business and public policy with strategic management, with a particular emphasis on competition, competition policy, deregulation and microeconomic reform both in the U.S. and overseas. This research has resulted in four books and more than 80 published articles. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Grimm.m4v Thu, 12 Mar 2009 13:15:50 -0400 Staying Competitive and Profitable 4:31 airline, competition, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no One of the biggest issues facing companies today is the war for top talent. Companies around the world are competing for the best and brightest employees. They have to work harder than ever before to recruit and retain the best, even in a contracting economy. In this Smith Business Video View, Dr. Joyce Russell uncovers why the war for talent exists and how to win. Russell is a Distinguished Tyser Teaching Fellow and a senior executive education fellow in Smith’s management and organization department. She is consistently honored as one of the school's top teachers. Her expertise is primarily in the areas of leadership and management development, executive coaching, negotiation tactics, training and career development, work teams, and change management. An author of more than 50 articles, books and book chapters, Dr. Russell is currently the associate editor for the Journal of Vocational Behavior and has served on the editorial boards of the Journal of Applied Psychology, Human Resource Management Review and Performance Improvement Quarterly. Business Education Technology 2B4A4C47-7922-4F2D-BF3C-F3B3E11BEA84-844-000007202F56C84E-FFA Mon, 27 Apr 2009 12:51:44 -0400 Attracting and Retaining Top Employees 6:09 HR, jobs, employee, hire, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no One of the biggest issues facing companies today is the war for top talent. Companies around the world are competing for the best and brightest employees. They have to work harder than ever before to recruit and retain the best, even in a contracting economy. In this Smith Business Video View, Dr. Joyce Russell uncovers why the war for talent exists and how to win. Russell is a Distinguished Tyser Teaching Fellow and a senior executive education fellow in Smith’s management and organization department. She is consistently honored as one of the school's top teachers. Her expertise is primarily in the areas of leadership and management development, executive coaching, negotiation tactics, training and career development, work teams, and change management. An author of more than 50 articles, books and book chapters, Dr. Russell is currently the associate editor for the Journal of Vocational Behavior and has served on the editorial boards of the Journal of Applied Psychology, Human Resource Management Review and Performance Improvement Quarterly. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Russell.m4v Thu, 12 Mar 2009 13:15:50 -0400 Attracting and Retaining Top Employees 6:09 HR, jobs, employee, hire, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no New technology has made it easy to create digital versions of music, newspapers, magazines, books, television shows and movies - but not without challenges, such as how to make the content readily available to consumers while fairly compensating the producers. This issue has been raised by striking Hollywood writers, whose demands include a cut of the profits studios reap from digitized content. In this Smith Business Video View, P.K. Kannan, Harvey Sanders Associate Professor and Director of the Center for Excellence in Service, discusses the opportunities and challenges created by the increasing digitization of content and how consumers, retailers and those that produce the original content can best capitalize. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Kannan2.mp3 Thu, 12 Mar 2009 13:15:50 -0400 New Opportunities with Digital Downloads 5:11 online, books, downloads, advertising, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no New technology has made it easy to create digital versions of music, newspapers, magazines, books, television shows and movies - but not without challenges, such as how to make the content readily available to consumers while fairly compensating the producers. This issue has been raised by striking Hollywood writers, whose demands include a cut of the profits studios reap from digitized content. In this Smith Business Video View, P.K. Kannan, Harvey Sanders Associate Professor and Director of the Center for Excellence in Service, discusses the opportunities and challenges created by the increasing digitization of content and how consumers, retailers and those that produce the original content can best capitalize. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Kannan2.m4v Thu, 12 Mar 2009 13:15:50 -0400 New Opportunities with Digital Downloads 5:11 online, books, downloads, advertising, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no Recent Smith School research by Associate Professor of Finance Steve Heston is the first to show evidence of seasonality in one stock relative to other stocks. In a forthcoming paper Heston models a permanent seasonal effect of expected returns that is tied to the month of the year. Now, it may be possible to design an investment strategy that captures the benefits of seasonal variation. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Seasonality_in_Stock_Market.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Invest by the Zodiac 4:56 stock, investments, prediction, finance, broker, latest news, maryland, university, research, Smith School, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Growing up, quickly we realize that emotions have no place in the workplace. In fact, you were likely encouraged to ignore your feelings in favor of more "logical and analytical behavior." However, according to Myeong-Gu Seo, an assistant professor of management and organization at the Smith School, people who are able to more accurately describe their feelings performed better in stock investing. Find out how understanding emotions can translate in to dollars and cents in your pocket. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Emotional_Decision_Making.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Being in touch with your feelings pays off 4:09 decisions, emotions, EQ, workplace, latest news, maryland, university, research, Smith School, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Online feedback mechanisms have become an important tool for consumers to gauge the relative risk of dealing with people they may never meet in person. But relying on these online mechanisms may leave us misinformed, as customers only see what people are willing to report. Chrysanthos Dellarocas , an associate professor of information systems at the Smith School, allows users of bidirectional feedback mechanisms to see a more reliable picture of what is happening in private transactions by taking into account the response that never gets posted -- silence. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Online_Feedback.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Read between the lines in online feedback mechanisms 5:28 eBay, online feedback, latest news, maryland, university, research, Smith School, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no We're well into the political primaries season and the races have political advertisements out in force and promising only to intensify leading up to the general election in November. Candidates, political parties and issue groups are expected to spend a record $3 billion on ads to sway voters, according to Campaign Media Analysis, which tracks politics and public affairs advertising. In this Smith Business Video View, Smith marketing faculty member Dr. Hank Boyd discusses the marketing strategy behind political advertising, how voters should interpret ads, and where to get accurate information on candidates. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Boyd2.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Negative ads make a lasting impression 6:54 political, advertising, elections, campaign, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no We're well into the political primaries season and the races have political advertisements out in force and promising only to intensify leading up to the general election in November. Candidates, political parties and issue groups are expected to spend a record $3 billion on ads to sway voters, according to Campaign Media Analysis, which tracks politics and public affairs advertising. In this Smith Business Video View, Smith marketing faculty member Dr. Hank Boyd discusses the marketing strategy behind political advertising, how voters should interpret ads, and where to get accurate information on candidates. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Boyd2.m4v Thu, 12 Mar 2009 13:15:50 -0400 Negative ads make a lasting impression 6:54 political, advertising, elections, campaign, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no Manufacturers and retailers invest billions in feature ads -- so maximizing their effectiveness is important for retailers. How can you best grab the attention of the consumer in product promotion ads? In this Smith Business Video View, Jie Zhang, assistant professor of marketing at the Smith School and a recognized marketing expert, discusses the five key elements to think about when creating an advertisement. Assistant Professor Zhang's recent research projects focus on online promotion customizations and shopping behavior, and various topics that aim at improving decision making for retail management. She is a recognized expert in applying econometric and statistical models to study consumers' purchase behavior and response to various promotion programs. Her research has won the Procter and Gamble Marketing Innovation Research. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Zhang2.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Bring in customers with Sunday circulars 3:59 advertising, marketing, feature, circular, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no Manufacturers and retailers invest billions in feature ads -- so maximizing their effectiveness is important for retailers. How can you best grab the attention of the consumer in product promotion ads? In this Smith Business Video View, Jie Zhang, assistant professor of marketing at the Smith School and a recognized marketing expert, discusses the five key elements to think about when creating an advertisement. Assistant Professor Zhang's recent research projects focus on online promotion customizations and shopping behavior, and various topics that aim at improving decision making for retail management. She is a recognized expert in applying econometric and statistical models to study consumers' purchase behavior and response to various promotion programs. Her research has won the Procter and Gamble Marketing Innovation Research. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Zhang2.m4v Thu, 12 Mar 2009 13:15:50 -0400 Bring in customers with Sunday circulars 3:59 advertising, marketing, feature, circular, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no Microfinance is often considered one of the most effective, flexible and sustainable strategies in the fight against global poverty. It consists of making small loans, usually less than $200, to individuals, usually women, to establish or expand a small, self-sustaining business. In this Smith Business Video View, Smith MBA student and entrepreneur Cherry Kwunyeun discusses microfinance, how she started her own business that uses microfinance to support small women-run enterprises, and how other entrepreneurs can turn their idea into a successful business venture. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Kwunyeun.mp3 Thu, 12 Mar 2009 13:15:50 -0400 A strategy to fight global poverty 5:19 house, real estate, economy, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no Microfinance is often considered one of the most effective, flexible and sustainable strategies in the fight against global poverty. It consists of making small loans, usually less than $200, to individuals, usually women, to establish or expand a small, self-sustaining business. In this Smith Business Video View, Smith MBA student and entrepreneur Cherry Kwunyeun discusses microfinance, how she started her own business that uses microfinance to support small women-run enterprises, and how other entrepreneurs can turn their idea into a successful business venture. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Kwunyeun.m4v Thu, 12 Mar 2009 13:15:50 -0400 A strategy to fight global poverty 5:19 house, real estate, economy, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no The current housing downturn and the damage it's inflicting on the economy do not appear to be over. With risky, adjustable-rate mortgages still being offered, foreclosure rates could climb even higher. That's a big reason why the stocks of the nation's 20 largest homebuilders have fallen an average 65% since the start of 2007. Is there any good news in all of this? In this Smith Business Video View, Professor Albert "Pete" Kyle discusses the housing marketet - options for potential buyers/sellers, What is causing the downturn, has the war in Iraq impacted the situation and how the greater Baltimore/Washington, D.C. area is fairing compared to other regions throughout the country. Professor Kyle is the Smith Chair Professor of Finance and a recognized expert in venture capital and private equity, corporate finance, option pricing, market microstructure, and asset pricing. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Kyle2.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Better off renting? 5:51 house, real estate, economy, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no The current housing downturn and the damage it's inflicting on the economy do not appear to be over. With risky, adjustable-rate mortgages still being offered, foreclosure rates could climb even higher. That's a big reason why the stocks of the nation's 20 largest homebuilders have fallen an average 65% since the start of 2007. Is there any good news in all of this? In this Smith Business Video View, Professor Albert "Pete" Kyle discusses the housing marketet - options for potential buyers/sellers, what is causing the downturn, has the war in Iraq impacted the situation and how the greater Baltimore/Washington, D.C. area is fairing compared to other regions throughout the country. Professor Kyle is the Smith Chair Professor of Finance and a recognized expert in venture capital and private equity, corporate finance, option pricing, market microstructure, and asset pricing. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Kyle2.m4v Thu, 12 Mar 2009 13:15:50 -0400 Better off renting? 5:51 house, real estate, economy, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no The Sarbanes-Oxley Act of 2002 has had a significant unintended side effect: More and more firms are voluntarily disclosing the information security measures they have in place. The finding comes from a research team including the Smith School's Lawrence Gordon, Ernst and Young Alumni Professor of Managerial Accounting, and Martin Loeb, professor of accounting and information assurance and Deloitte and Touche LLP Faculty Fellow. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_SOX.mp3 Thu, 12 Mar 2009 13:15:50 -0400 The Sarbanes-Oxley Effect 4:30 Sarbanes-Oxley Act of 2002, SOX, information security, latest news, maryland, university, research, Smith School, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no It might seem like a safe bet to mimic the trading strategies of mutual fund managers. But Russ Wermers, associate professor of finance at the Robert H. Smith School of Business, cautions investors to be wary of blindly following the herd. In a new study, he and his research team uncover compelling evidence that indicates fund managers, herding together, are destabilizing the markets. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Mutual_Funds2.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Our experts caution investors to be wary of blindly following the herd. 4:06 mutual funds, investing, trading, strategies, stock market, latest news, maryland, university, research, Smith School, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Enter a big-box electronics store and you are likely to find customers poring over displays of cell phones, digital music players and DVD players, trying to determine which product is right for them. Yet despite their efforts, many of these consumers will ultimately be unhappy with the product they take home. So how can sellers make sure everyone goes home happy? New research from Rebecca Hamilton, associate professor of marketing at the Robert H. Smith School of Business, finds experience plays a critical role. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Product_Experiences.mp3 Thu, 12 Mar 2009 13:15:50 -0400 How product experience affects customer satisfaction. 4:24 customer, product, marketing, experience, latest news, maryland, university, research, Smith School, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Some experts say it isn't what you know, but who you know that really counts. Do social networking sites bring entrepreneurs together to help small businesses find potential customers and investors -- or are they more hype than substance? In this Smith Business Video View, Tyser Teaching Fellow Oliver Schlake discusses the growing popularity of online sites such as LinkedIn, the importance of networking, and his take on whether or not virtual networking is as effective as face-to-face interaction. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Schlake.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Making the connection - it's who you know. 5:12 Social networking, LinkedIn, MySpace, Facebook, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no Some experts say it isn't what you know, but who you know that really counts. Do social networking sites bring entrepreneurs together to help small businesses find potential customers and investors -- or are they more hype than substance? In this Smith Business Video View, Tyser Teaching Fellow Oliver Schlake discusses the growing popularity of online sites such as LinkedIn, the importance of networking, and his take on whether or not virtual networking is as effective as face-to-face interaction. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Schlake.m4v Thu, 12 Mar 2009 13:15:50 -0400 Making the connection - it's who you know. 5:12 Social networking, LinkedIn, MySpace, Facebook, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no What do the recent manufacturing problems in China mean for U.S. businesses and consumers? In this Smith Business Video View, Professor Anil Gupta discusses the outsourcing of manufacturing to China, how this impacts U.S. business and China's role in the global economy. Anil K. Gupta is the Ralph J. Tyser Professor of strategy and entrepreneurship at the Smith School. He is the research director of the Dingman Center for Entrepreneurship and also the research director for the Center for International Business Education and Research (CIBER). He is a recognized expert in the fields of strategy, globalization, innovation and entrepreneurship and organization design. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Gupta.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Is the problem as serious as the media suggests? 5:12 China, recalls, manufacturing, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no What do the recent manufacturing problems in China mean for U.S. businesses and consumers? In this Smith Business Video View, Professor Anil Gupta discusses the outsourcing of manufacturing to China, how this impacts U.S. business and China's role in the global economy. Anil K. Gupta is the Ralph J. Tyser Professor of strategy and entrepreneurship at the Smith School. He is the research director of the Dingman Center for Entrepreneurship and also the research director for the Center for International Business Education and Research (CIBER). He is a recognized expert in the fields of strategy, globalization, innovation and entrepreneurship and organization design. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Gupta.m4v Thu, 12 Mar 2009 13:15:50 -0400 Is the problem as serious as the media suggests? 5:12 China, recalls, manufacturing, latest news, maryland, university, research, Smith School, business, leaders, faculty, professors, experts Robert H. Smith School of Business no Who are customer service leaders? What do consumers expect and what can you do to make sure your customers stay happy? In this Smith Business Video View, Smith School marketing professor Janet Wagner discusses new trends in customer service and what businesses can learn from success stories like Southwest Airlines, Yahoo! and the U.S. Postal Service. Professor Wagner is the associate chair of marketing and an associate professor at the Smith School and a recognized expert in services marketing. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Wagner2.mp3 Thu, 12 Mar 2009 13:15:50 -0400 How can you make your customers happy? 5:02 marketing, customer, loyalty, service, latest news, maryland, university, research, Smith School, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Who are customer service leaders? What do consumers expect and what can you do to make sure your customers stay happy? In this Smith Business Video View, Smith School marketing professor Janet Wagner discusses new trends in customer service and what businesses can learn from success stories like Southwest Airlines, Yahoo! and the U.S. Postal Service. Professor Wagner is the associate chair of marketing and an associate professor at the Smith School and a recognized expert in services marketing. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Wagner2.m4v Thu, 12 Mar 2009 13:15:50 -0400 How can you make your customers happy? 5:02 marketing, customer, loyalty, service, latest news, maryland, university, research, Smith School, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Social venturing is a popular buzz word, but why are so many companies concerned with being socially responsible today? In this Smith Business Video View, Melissa Carrier, associate director of the Dingman Center for Entrepreneurship, discusses the important role social responsibility plays in business, how people can become more socially responsible and what we are learning from local businesses about corporate social responsibility. Carrier is a recognized expert in acquisitions and divestitures, venture investments, partnerships, new product launches, system implementations, and marketing. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Carrier.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Optimizing your work environment 4:24 social responsibility, environment, business, latest news, maryland, university, research, Smith School, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Social venturing is a popular buzz word, but why are so many companies concerned with being socially responsible today? In this Smith Business Video View, Melissa Carrier, associate director of the Dingman Center for Entrepreneurship, discusses the important role social responsibility plays in business, how people can become more socially responsible and what we are learning from local businesses about corporate social responsibility. Carrier is a recognized expert in acquisitions and divestitures, venture investments, partnerships, new product launches, system implementations, and marketing. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Carrier.m4v Thu, 12 Mar 2009 13:15:50 -0400 Optimizing your work environment 4:24 social responsibility, environment, business, latest news, maryland, university, research, Smith School, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no In today's world of 24/7 communication, consumers are bombarded by television, radio, newspaper, and online advertising--receiving approximately 3,000 messages each day. Breaking through this clutter is critical for businesses trying to reach their customers and differentiate themselves from the competition. In this Smith Business Video View with the University of Maryland's Robert H. Smith School of Business, Kathy Boyle discusses untraditional ways companies can target their audience in today's increasingly competitive advertising age. Kathy Boyle is an adjunct faculty member at the Smith School and a recognized strategic marketing communications expert. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Boyle.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Stealth marketing - untraditional ways to target your audience 4:52 marketing, product placement, advertising, customer, consumer, latest news, maryland, university, research, Smith School, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no In today's world of 24/7 communication, consumers are bombarded by television, radio, newspaper, and online advertising--receiving approximately 3,000 messages each day. Breaking through this clutter is critical for businesses trying to reach their customers and differentiate themselves from the competition. In this Smith Business Video View with the University of Maryland's Robert H. Smith School of Business, Kathy Boyle discusses untraditional ways companies can target their audience in today's increasingly competitive advertising age. Kathy Boyle is an adjunct faculty member at the Smith School and a recognized strategic marketing communications expert. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Boyle.m4v Thu, 12 Mar 2009 13:15:50 -0400 Stealth marketing - untraditional ways to target your audience 4:52 marketing, product placement, advertising, customer, consumer, latest news, maryland, university, research, Smith School, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Until recently few private equity firms expressed worry about what lawmakers in Washington could do to slow the success of the buyout market. A bill that was recently introduced in Congress took many private equity executives by surprise and could potentially impact the way private equity firms sell shares to the public. In this Smith Business Video View, Albert "Pete" Kyle discusses private equity billionaires, the loophole in the tax code that allows America's very wealthy to pay a much lower tax rate than working people and what lawmakers are doing about it. Kyle is the Smith Chair Professor of Finance and a recognized expert in venture capital and private equity, corporate finance, option pricing, market microstructure, and asset pricing. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Kyle.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Loopholes in tax codes for private equity firms - no more? 5:49 private equity firm, tax code, loophole, investment, finance, latest news, maryland, university, research, Smith School, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Until recently few private equity firms expressed worry about what lawmakers in Washington could do to slow the success of the buyout market. A bill that was recently introduced in Congress took many private equity executives by surprise and could potentially impact the way private equity firms sell shares to the public. In this Smith Business Video View, Albert "Pete" Kyle discusses private equity billionaires, the loophole in the tax code that allows America's very wealthy to pay a much lower tax rate than working people and what lawmakers are doing about it. Kyle is the Smith Chair Professor of Finance and a recognized expert in venture capital and private equity, corporate finance, option pricing, market microstructure, and asset pricing. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Kyle.m4v Thu, 12 Mar 2009 13:15:50 -0400 Loopholes in tax codes for private equity firms - no more? 5:49 private equity firm, tax code, loophole, investment, finance, latest news, maryland, university, research, Smith School, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Over the past 10 years, big-box retailers such as Wal-Mart and Home Depot have grown tremendously, dominating the market for many products and establishing themselves as the crucial link between manufacturers and consumers. As such, they are increasingly powerful and important to manufacturers. A new decision support tool developed by marketing professor P.K. Kannan promises to help manufacturers design new products that will ensure they satisfy their first-line customers -- those big-box retailers. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Big_Box.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Designing products for major retailers 4:10 product, manufacture, marketing, Home Depot, Wal-Mart, latest news, maryland, university, research, Smith School, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Marketers have long believed that consumers make product buying decisions in two stages, selecting first from a large set and second from a smaller set. Now, thanks to Internet commerce - and the rich data collected through online transactions - new light can be shed on exactly what happens in each of those decision stages. A new study by Wendy Moe, assistant professor of marketing, identifies ways in which managers can use this new data to devise better targeting strategies. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Online_Buying.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Strategies to target your audience 4:31 online, marketing, banner, consumer, behavior, advertising, latest news, maryland, university, research, Smith School, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no What would happen if you compared stock trades made by small retail investors to those made by large institutional investors over a 20-year period? Soeren Hvidkjaer, assistant professor of finance, found a surprisingly persistent pattern that has one group outperforming the other. The research is also adding insight into one of the most important debates in finance. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Small_Investors.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Are small investors making the wrong bets? 5:03 investment, small business, stock market, wall street, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no China has been the biggest business story for the past few years and is on track to become the world's biggest economy over the next 40 years, says Tien Wong CEO of Opus8, Inc., a Chevy Chase, Md.-based private investment firm specializing in middle market buyouts, private equity and venture capital investment, and an Entrepreneur in Residence at the Dingman Center for Entrepreneurship at the Smith School. In this Smith Business Video View, Tien Wong, discusses emerging markets in China, his entrepreneurial experience in that country and his insight on China's economy. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Wong.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Opportunity knocks as Chinese middle class begins massive expansion 5:55 China, economy, globalization, Opus8, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no China has been the biggest business story for the past few years and is on track to become the world's biggest economy over the next 40 years, says Tien Wong CEO of Opus8, Inc., a Chevy Chase, Md.-based private investment firm specializing in middle market buyouts, private equity and venture capital investment, and an Entrepreneur in Residence at the Dingman Center for Entrepreneurship at the Smith School. In this Smith Business Video View, Tien Wong, discusses emerging markets in China, his entrepreneurial experience in that country and his insight on China's economy. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Wong.m4v Thu, 12 Mar 2009 13:15:50 -0400 Opportunity knocks as Chinese middle class begins massive expansion 5:55 China, economy, globalization, Opus8, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Consumers around the nation are faced with rising utility costs. Residential customers of Maryland's largest electricity provider will see their bills increase by as much as 50 percent this summer under a plan that state regulators recently approved. In this Smith Business Video View Charles Olson, Tyser Teaching Fellow and a recognized expert in the field of energy economics, discusses Maryland's utility crisis, deregulation - and whether or not it really provided competition, lower prices and a reliable power infrastructure - and his take on whether or not Maryland power companies manipulated rates. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Olson4.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Did power companies manipulate rates? 5:46 utility, BGE, balitmore, deregulation, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Consumers around the nation are faced with rising utility costs. Residential customers of Maryland's largest electricity provider will see their bills increase by as much as 50 percent this summer under a plan that state regulators recently approved. In this Smith Business Video View Charles Olson, Tyser Teaching Fellow and a recognized expert in the field of energy economics, discusses Maryland's utility crisis, deregulation - and whether or not it really provided competition, lower prices and a reliable power infrastructure - and his take on whether or not Maryland power companies manipulated rates. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Olson4.m4v Thu, 12 Mar 2009 13:15:50 -0400 Did power companies manipulate rates? 5:46 utility, BGE, balitmore, deregulation, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Will this summer be one of record-breaking proportions for the movie industry? Only one out of 10 movies is a success, says David Waguespack, assistant professor of management and organization, and he has some predictions based on his research that assesses what makes a film successful. In this Smith Business Video View, Waguespack discusses social networks and self-confirming dynamics in Hollywood, why established business partnerships are often critical to a film's success, and what has caused some of the biggest players in Hollywood to make multimillion-dollar mistakes. Waguespack is a recognized expert in film production and distribution, Internet technology development, international patenting, and environmental management. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Waguespack.mp3 Thu, 12 Mar 2009 13:15:50 -0400 The road less traveled in Hollywood? 5:09 hollywood, movies, film, industry, social networks, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Will this summer be one of record-breaking proportions for the movie industry? Only one out of 10 movies is a success, says David Waguespack, assistant professor of management and organization, and he has some predictions based on his research that assesses what makes a film successful. In this Smith Business Video View, Waguespack discusses social networks and self-confirming dynamics in Hollywood, why established business partnerships are often critical to a film's success, and what has caused some of the biggest players in Hollywood to make multimillion-dollar mistakes. Waguespack is a recognized expert in film production and distribution, Internet technology development, international patenting, and environmental management. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Waguespack.m4v Thu, 12 Mar 2009 13:15:50 -0400 The road less traveled in Hollywood? 5:09 hollywood, movies, film, industry, social networks, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Though cybersecurity has improved since September 11, threats of terrorism, the war in Iraq, and an increasing number of computer hackers make computer networks vulnerable. In this edition of Smith Business Video View, Professor Larry Gordon discusses ways businesses can determine the optimum level of funding to adequately secure computer network systems and data. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Gordon.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Are you spending enough on cybersecurity? 4:45 cybersecurity, computers, hacking, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Though cybersecurity has improved since September 11, threats of terrorism, the war in Iraq, and an increasing number of computer hackers make computer networks vulnerable. In this edition of Smith Business Video View, Professor Larry Gordon discusses ways businesses can determine the optimum level of funding to adequately secure computer network systems and data. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Gordon.m4v Thu, 12 Mar 2009 13:15:50 -0400 Are you spending enough on cybersecurity? 4:45 cybersecurity, computers, hacking, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Today's MBAs are considering business schools not only based on the school's reputation, rankings and curriculum - but, increasingly, based on the unique experiential learning opportunities business schools offer. Businesses, too, demand that today's MBAs immediately apply the skills they learn in b-school to the day-to-day responsibilities of the company. In this Smith Business Video View, Tray Spilker a second-year MBA student, talks about the Smith School's $1.2 million Mayer Fund, his role as the fund's portfolio manager, and how today's top business students are thriving as they put theory into practice. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Spilker.m4v Thu, 12 Mar 2009 13:15:50 -0400 Smith MBA students run the $1.2 Million Mayer Fund 5:58 MBA, learning, real-world experience, Mayer Fund, Wall Street, investment, portfolio, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy, MBA Robert H. Smith School of Business no Today's MBAs are considering business schools not only based on the school's reputation, rankings and curriculum - but, increasingly, based on the unique experiential learning opportunities business schools offer. Businesses, too, demand that today's MBAs immediately apply the skills they learn in b-school to the day-to-day responsibilities of the company. In this Smith Business Video View, Tray Spilker a second-year MBA student, talks about the Smith School's $1.2 million Mayer Fund, his role as the fund's portfolio manager, and how today's top business students are thriving as they put theory into practice. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Spilker.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Smith MBA students run the $1.2 Million Mayer Fund 5:58 MBA, learning, real-world experience, Mayer Fund, Wall Street, investment, portfolio, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy, MBA Robert H. Smith School of Business no Businesses demand that today's graduates be able to immediately apply the skills they learn as students to the day-to-day demands of the company. Through unique experiential learning opportunities at the Smith School, today's business students are closing the gap between theory and practice, and knowledge and action. In this Smith Business Video View, Dr. Gerald Suarez, executive director of the QUEST program, an executive education senior fellow at the Smith School, and a recognized expert in organizational redesign and quality management, discusses the increasing demand for real-world learning experiences and what is driving this change. Suarez discusses Quality Enhancement System and Teams (QUEST) Program's reality-based learning experience that unites undergraduate students in business, engineering, and computer, mathematical and physical sciences and how students are providing real value to some of the region's top companies. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Suarez2.m4v Thu, 12 Mar 2009 13:15:50 -0400 Students are providing real value to some of the region's top companies 6:28 student, learning, real-world experience, QUEST, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy, MBA Robert H. Smith School of Business no Businesses demand that today's graduates be able to immediately apply the skills they learn as students to the day-to-day demands of the company. Through unique experiential learning opportunities at the Smith School, today's business students are closing the gap between theory and practice, and knowledge and action. In this Smith Business Video View, Dr. Gerald Suarez, executive director of the QUEST program, an executive education senior fellow at the Smith School, and a recognized expert in organizational redesign and quality management, discusses the increasing demand for real-world learning experiences and what is driving this change. Suarez discusses Quality Enhancement System and Teams (QUEST) Program's reality-based learning experience that unites undergraduate students in business, engineering, and computer, mathematical and physical sciences and how students are providing real value to some of the region's top companies. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Suarez2.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Students are providing real value to some of the region's top companies 6:28 student, learning, real-world experience, QUEST, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy, MBA Robert H. Smith School of Business no Advertisements in supermarket circulars are particularly prone to the negative effects of visual clutter because multiple ads appear in the same space, all competing for viewer attention. But advanced eye-tracking technology is helping marketers model the effects of such clutter. Michel Wedel, PepsiCo Professor of Consumer Science at the Smith School of Business, Jie Zhang, assistant professor of marketing at Smith, and Rik Pieters, University of Tilburg, analyzed the effects of five key design elements of feature ads to determine how to optimize consumer attention to display ads. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Feature_Ads.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Optimize consumer attention in display ads. 4:56 marketing, messaging, advertising, eye-tracking, technology, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy, MBA Robert H. Smith School of Business no It is often said that to be successful in Hollywood, "it's not what you know, but who you know." But a new study shows this approach to business may keep the film industry from maximizing its profit potential. The research, conducted by David Waguespack, assistant professor at Smith, and Olav Sorenson, University of Toronto, also reveals why managers in other industries may be limiting their own success by relying on the own networks and past successes. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_IMDB.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Are you limiting your success by relying only on established networks? 5:22 success, hollywood, networks, profit, corporate, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy, MBA Robert H. Smith School of Business no Product brand managers are often at odds with their corporate brand counterparts over the allocation of limited advertising budgets - with brand managers pressing product messages over the corporate branding. But product managers should take note of new research from Gabriel Biehal, associate professor of marketing at Smith, and Daniel Sheinin, University of Rhode Island, that finds important efficiencies in corporate branding when multiple products are involved. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Brand_Messaging.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Companies are increasingly spending ad money on "corporate" brand messages 5:34 marketing, brand, messaging, corporate, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy, MBA Robert H. Smith School of Business no Retail brokerage is one of the most successful examples of e-commerce, it is estimated that about 25 percent of stock trades are entered online by investors, more at brokers like Schwab, and close to 100 percent at brokers like eTrade. In this Smith Business Video View, Dr. Hank Lucas, professor and chair of information systems at the Smith School and a recognized expert on information technology, discusses how IT is impacting the securities business today. Lucas also discusses the school's 7th Annual Annual Netcentricity Conference, themed the "Transformation of Financial Markets," to be held on April 27, 2007. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Lucas.m4v Thu, 12 Mar 2009 13:15:50 -0400 Retail brokerage is one of the most successful examples of e-commerce 5:16 trading, online, finance, IT, markets, e-commerce, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy, MBA Robert H. Smith School of Business no Retail brokerage is one of the most successful examples of e-commerce, it is estimated that about 25 percent of stock trades are entered online by investors, more at brokers like Schwab, and close to 100 percent at brokers like eTrade. In this Smith Business Video View, Dr. Hank Lucas, professor and chair of information systems at the Smith School and a recognized expert on information technology, discusses how IT is impacting the securities business today. Lucas also discusses the school's 7th Annual Annual Netcentricity Conference, themed the "Transformation of Financial Markets," to be held on April 27, 2007. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Lucas.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Retail brokerage is one of the most successful examples of e-commerce 5:16 trading, online, finance, IT, markets, e-commerce, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy, MBA Robert H. Smith School of Business no Most industries use information technology to make their businesses more cost-effective, more efficient and more productive. The healthcare industry is, by many estimates, behind in the adoption of information technology. Many physicians' offices, hospitals and insurers still rely on archaic paper records systems. How this is evolving and what part government will ultimately play is an ongoing debate in Washington and within the healthcare industry. In this Smith Business Video View, Corey Angst, associate director of the Center for Health Information and Decision Systems (CHIDS) at the Smith School and a recognized expert in the barriers to health information technology adoption and diffusion, talks about the latest debate in the healthcare industry, what it means for the you – the patient, and what to expect down the road. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Angst.m4v Thu, 12 Mar 2009 13:15:50 -0400 Are digital health records in your future? 5:46 health, records, IT, digital, online, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy, MBA Robert H. Smith School of Business no Most industries use information technology to make their businesses more cost-effective, more efficient and more productive. The healthcare industry is, by many estimates, behind in the adoption of information technology. Many physicians' offices, hospitals and insurers still rely on archaic paper records systems. How this is evolving and what part government will ultimately play is an ongoing debate in Washington and within the healthcare industry. In this Smith Business Video View, Corey Angst, associate director of the Center for Health Information and Decision Systems (CHIDS) at the Smith School and a recognized expert in the barriers to health information technology adoption and diffusion, talks about the latest debate in the healthcare industry, what it means for the you – the patient, and what to expect down the road. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Angst.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Are digital health records in your future? 5:46 health, records, IT, digital, online, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy, MBA Robert H. Smith School of Business no If your brand was a person, what would this person be like? Brand personality -- an important dimension of brand equity -- is a critical component to any successful international marketing strategy. In this Smith Business Video View Amna Kirmani, marketing professor at the Smith School and a recognized expert on product branding, talks about the five dimensions of brand personality (sophistication, sincerity, excitement, competence, and ruggedness) and how the values of different countries impact global strategy. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Kirmani.mp3 Thu, 12 Mar 2009 13:15:50 -0400 If your brand was a person, what would this person be like? 5:39 marketing, brand, global, strategy, personality, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy, MBA Robert H. Smith School of Business no If your brand was a person, what would this person be like? Brand personality -- an important dimension of brand equity -- is a critical component to any successful international marketing strategy. In this Smith Business Video View Amna Kirmani, marketing professor at the Smith School and a recognized expert on product branding, talks about the five dimensions of brand personality (sophistication, sincerity, excitement, competence, and ruggedness) and how the values of different countries impact global strategy. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Kirmani.m4v Thu, 12 Mar 2009 13:15:50 -0400 If your brand was a person, what would this person be like? 5:39 marketing, brand, global, strategy, personality, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy, MBA Robert H. Smith School of Business no Nearly all entrepreneurs face challenges when it comes to finding capital for their new ventures. It takes energy and creativity to locate the necessary start-up financing. In this Smith Business Video View, Asher Epstein, managing director of the the Smith School's Dingman Center for Entrepreneurship, gives tips on ways to identify and leverage resources when launching a new business. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Epstein2.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Surviving Past Start-Up - Implementing Your Business Plan 4:47 entrepreneurship, capital, start-up, business, venture, technology, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy, MBA Robert H. Smith School of Business no Nearly all entrepreneurs face challenges when it comes to finding capital for their new ventures. It takes energy and creativity to locate the necessary start-up financing. In this Smith Business Video View, Asher Epstein, managing director of the Smith School's Dingman Center for Entrepreneurship, gives tips on ways to identify and leverage resources when launching a new business. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Epstein2.m4v Thu, 12 Mar 2009 13:15:50 -0400 Surviving Past Start-Up - Implementing Your Business Plan 4:47 entrepreneurship, capital, start-up, business, venture, technology, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy, MBA Robert H. Smith School of Business no In this Smith Business Video View, former Hewlett-Packard CEO Carly Fiorina talks about the global economy and America's role. Fiorina is the author of the recently published book, Tough Choices: A Memoir. She received her MBA from the Smith School in 1980. This is the final episode of a three-part series with Fiorina. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Fiorina3.mp3 Thu, 12 Mar 2009 13:15:50 -0400 "No country can take its past success as a guarantee of its future leadership," says Fiorina. 6:17 Carly, Fiorina, HP, globalization, economy, global, students, technology, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy, MBA Robert H. Smith School of Business no In this Smith Business Video View, former Hewlett-Packard CEO Carly Fiorina talks about the global economy and America's role. Fiorina is the author of the recently published book, Tough Choices: A Memoir. She received her MBA from the Smith School in 1980. This is the final episode of a three-part series with Fiorina. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Fiorina3.m4v Thu, 12 Mar 2009 13:15:50 -0400 "No country can take its past success as a guarantee of its future leadership," says Fiorina. 6:17 Carly, Fiorina, HP, globalization, economy, global, students, technology, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy, MBA Robert H. Smith School of Business no Investors, consumers and businesses had a number of concerns in 2006: high fuel prices, less-than-stellar job growth and volatile swings in the stock market. What are top employers looking for in an employee? In this Smith Business Video View - the third of a three part series - recruiters, students and Smith's career management team give an assessment of current job trends, and talk about how to find a job in today's competitive marketplace. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Career06-3.mp3 Thu, 12 Mar 2009 13:15:50 -0400 What are top employers looking for in an employee? 4:34 hire, job, career, help, fair, recruiter, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Investors, consumers and businesses had a number of concerns in 2006: high fuel prices, less-than-stellar job growth and volatile swings in the stock market. What are top employers looking for in an employee? In this Smith Business Video View - the third of a three part series - recruiters, students and Smith's career management team give an assessment of current job trends, and talk about how to find a job in today's competitive marketplace. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Career06-3.m4v Thu, 12 Mar 2009 13:15:50 -0400 What are top employers looking for in an employee? 4:34 hire, job, career, help, fair, recruiter, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no This holiday season, online retail sales were up 26 percent from last year to $27 billion, says Jie Zhang, assistant professor of marketing at the Smith School, in this Smith Business Video View. Zhang, a recognized expert on online marketing, says that "apparel and accessories" is now the number one selling and fastest growing area in online shopping. Watch and find out why online shopping is more popular than ever and what trends and improvements consumers can expect in 2007. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Zhang.mp3 Thu, 12 Mar 2009 13:15:50 -0400 And Valentine's Day is the most popular holiday for online shopping. 4:36 online, shopping, retail, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no This holiday season, online retail sales were up 26 percent from last year to $27 billion, says Jie Zhang, assistant professor of marketing at the Smith School, in this Smith Business Video View. Zhang, a recognized expert on online marketing, says that "apparel and accessories" is now the number one selling and fastest growing area in online shopping. Watch and find out why online shopping is more popular than ever and what trends and improvements consumers can expect in 2007. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Zhang.m4v Thu, 12 Mar 2009 13:15:50 -0400 And Valentine's Day is the most popular holiday for online shopping. 4:36 online, shopping, retail, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Advertisers were eager to pay record amounts for the Super Bowl this year, and they cashed in with an estimated 93.2 million viewers -- representing the second most-watched Super Bowl broadcast ever. More than a dozen marketers (including Anheuser-Busch, FedEx, General Motors and the Frito-Lay and Pepsi-Cola divisions of PepsiCo) paid an estimated average of $2.6 million for each 30-second commercial during Super Bowl XLI on February 4, 2007 when the Indianapolis Colts defeated the Chicago Bears in Miami. But are the ads really worth the prices advertisers are paying for them? And how are marketers trying to stand out? In this Smith Business Video View, Roland Rust, the David Bruce Smith Chair in Marketing, marketing department chair and executive director of the Center for Excellence in Service at the Smith School, gives his expert advice on why advertising during the Super Bowl is so lucrative. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Rust2.mp3 Thu, 12 Mar 2009 13:15:50 -0400 It's worth the money, says our expert. 4:58 Super Bowl, commercials, advertising, marketing, tv, ad, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Advertisers were eager to pay record amounts for the Super Bowl this year, and they cashed in with an estimated 93.2 million viewers -- representing the second most-watched Super Bowl broadcast ever. More than a dozen marketers (including Anheuser-Busch, FedEx, General Motors and the Frito-Lay and Pepsi-Cola divisions of PepsiCo) paid an estimated average of $2.6 million for each 30-second commercial during Super Bowl XLI on February 4, 2007 when the Indianapolis Colts defeated the Chicago Bears in Miami. But are the ads really worth the prices advertisers are paying for them? And how are marketers trying to stand out? In this Smith Business Video View, Roland Rust, the David Bruce Smith Chair in Marketing, marketing department chair and executive director of the Center for Excellence in Service at the Smith School, gives his expert advice on why advertising during the Super Bowl is so lucrative. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Rust2.m4v Thu, 12 Mar 2009 13:15:50 -0400 It's worth the money, says our expert. 4:58 Super Bowl, commercials, advertising, marketing, ad, tv, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no In this Smith Business Video View, former Hewlett-Packard CEO Carly Fiorina talks about her tenure at HP, her leadership style and being a woman in corporate America. Fiorina is the author of the recently published book, Tough Choices: A Memoir. She received her MBA from the Smith School in 1980. This is the second part of a three-part series with Fiorina. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Fiorina2.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Former HP CEO Carly Fiorina on her NY Times Bestselling Book: Tough Choices 5:26 Carly Fiorina, HP, Hewlett-Packard, CEO, corporate, woman, leader, book, author, executive, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no In this Smith Business Video View, former Hewlett-Packard CEO Carly Fiorina talks about her tenure at HP, her leadership style and being a woman in corporate America. Fiorina is the author of the recently published book, Tough Choices: A Memoir. She received her MBA from the Smith School in 1980. This is the second part of a three-part series with Fiorina. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Fiorina2.m4v Thu, 12 Mar 2009 13:15:50 -0400 Former HP CEO Carly Fiorina on her NY Times Bestselling Book: Tough Choices 5:26 Carly Fiorina, HP, Hewlett-Packard, CEO, corporate, woman, leader, book, author, executive, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no It's a problem that continues to plague some of today's most sophisticated organizations. No matter how hard they try, they can't get their employees to share information for the benefit of the whole. Research recently conducted in the Smith School's Netcentric Behavioral Lab suggests that companies can build an environment of knowledge sharing by developing group incentives, emphasizing group performance. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Knowledge_Sharing.mp3 Thu, 12 Mar 2009 13:15:50 -0400 If knowledge is power, when do you share it? 4:25 knowledge, sharing, groups, teams, incentives, latest news, maryland, university, research, Smith School, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Today's global business environment has many of us sitting at the negotiating table with people from different cultures. Experts have been divided on how a person's culture impacts the negotiating process, with some believing culture is always important and others calling it irrelevant. A study by Joydeep Srivistava, associate professor of marketing, on how those in the U.S. and those in South Korea bargain with each other in situations with incomplete information sheds new light on the debate. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Culture_Negotiation.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Negotiating in a global business environment. 5:03 global, culture, negotiation, bargaining, world, latest news, maryland, university, research, Smith School, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no When consumers return products such as inkjet printers, even those with no functional or cosmetic defects, the cost is significant. Most of the costs, from transporting the product back to the firm to testing and repackaging, are borne by the manufacturer. So how can retailers be persuaded to make sure their customers don't buy products that don’t match their needs, and thereby reduce the number of returns? A new study provides a solution that could result in significant savings for both manufacturers and retailers. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Product_Returns.mp3 Thu, 12 Mar 2009 13:15:50 -0400 Consumer product returns cost U.S. firms $100 billion annually. 4:54 false returns, products, consumers, retailers, reverse supply chain, latest news, maryland, university, research, Smith School, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Investors, consumers and businesses have had a number of concerns in 2006: high fuel prices, less-than-stellar job growth and volatile swings in the stock market. What are top employers looking for in an employee? In this Smith Business Video View, recruiters, students and Smith's career management team give an assessment of current job trends. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Career06-2.mp3 Wed, 20 Dec 2006 10:40:00 -0500 Career advice - tips for employers and job seekers. 3:39 job, trends, career, recruiter, 2006, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Investors, consumers and businesses have had a number of concerns in 2006: high fuel prices, less-than-stellar job growth and volatile swings in the stock market. What are top employers looking for in an employee? In this Smith Business Video View, recruiters, students and Smith's career management team give an assessment of current job trends. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Career06-2.m4v Wed, 20 Dec 2006 10:40:00 -0500 Career advice - tips for employers and job seekers. 3:39 job, trends, career, recruiter, 2006, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no In this Smith Business Video View, former Hewlett-Packard CEO Carly Fiorina talks about her tenure at HP, her leadership style and her rise to the top. Fiorina is the author of the recently published book, Tough Choices: A Memoir. She received her MBA from the Smith School in 1980. This is the first part of a three-part series with Fiorina. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Fiorina1.mp3 Thu, 14 Dec 2006 13:00:00 -0500 Carly Fiorina on her NY Times Bestselling Book: Tough Choices 7:18 Carly Fiorina, HP, Hewlett-Packard, CEO, corporate, woman, leader, book, author, executive, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no In this Smith Business Video View, former Hewlett-Packard CEO Carly Fiorina talks about her tenure at HP, her leadership style and her rise to the top. Fiorina is the author of the recently published book, Tough Choices: A Memoir. She received her MBA from the Smith School in 1980. This is the first part of a three-part series with Fiorina. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Fiorina1.m4v Thu, 14 Dec 2006 13:00:00 -0500 Carly Fiorina on her NY Times Bestselling Book: Tough Choices 7:18 Carly Fiorina, HP, Hewlett-Packard, CEO, corporate, woman, leader, book, author, executive, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Hasbro is the 800-pound gorilla of the 5-billion-dollar board game industry, owning Parker Brothers, Milton Bradley and dozens of smaller companies. Under these conditions, the challenges of successfully marketing a new board game to the mass market are enormous. In this Smith Business Video View, entrepreneurs and Smith MBAs Dominic Crapuchettes and Satish Pillalmarri, co-owners of North Star Games, discuss the challenges of starting their own business, their award-winning games Cluzzle and Wits and Wagers, and how new start-ups can stay ahead of the pack in an increasingly competitive marketplace. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_NorthStar.mp3 Tue, 05 Dec 2006 13:30:00 -0500 Advance to Go: Tips on getting ahead in a competitive marketplace 7:18 board games, family, entrepreneurs, gifts, holiday, shopping, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Hasbro is the 800-pound gorilla of the 5-billion-dollar board game industry, owning Parker Brothers, Milton Bradley and dozens of smaller companies. Under these conditions, the challenges of successfully marketing a new board game to the mass market are enormous. In this Smith Business Video View, entrepreneurs and Smith MBAs Dominic Crapuchettes and Satish Pillalmarri, co-owners of North Star Games, discuss the challenges of starting their own business, their award-winning games Cluzzle and Wits and Wagers, and how new start-ups can stay ahead of the pack in an increasingly competitive marketplace. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_NorthStar.m4v Tue, 05 Dec 2006 13:30:00 -0500 Advance to Go: Tips on getting ahead in a competitive marketplace 7:18 board games, family, entrepreneurs, gifts, holiday, shopping, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no As online advertising becomes more and more prevalent, these trends provide continued optimism for online marketers. A common practice among online advertisers is the "pop-up" ad - an online ad that immediately appears when an online visitor arrives at a particular home page. Online consumers often find this practice to be annoying. As a result, these ads can be ineffective when it comes to attracting new customers, and, worse yet, may even cause visitors to exit the site and possibly never return. In this Smith Business Video View, Wendy Moe, assistant professor of marketing will discuss "pop-up" ads and consumers' perceptions of them. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Moe.mp3 Thu, 30 Nov 2006 13:35:00 -0500 A well-timed pop-up Web promotion can in fact enhance a user's Web experience. 5:07 web, advertising, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no As online advertising becomes more and more prevalent, these trends provide continued optimism for online marketers. A common practice among online advertisers is the "pop-up" ad - an online ad that immediately appears when an online visitor arrives at a particular home page. Online consumers often find this practice to be annoying. As a result, these ads can be ineffective when it comes to attracting new customers, and, worse yet, may even cause visitors to exit the site and possibly never return. In this Smith Business Video View, Wendy Moe, assistant professor of marketing will discuss "pop-up" ads and consumers' perceptions of them. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Moe.m4v Thu, 30 Nov 2006 13:35:00 -0500 A well-timed pop-up Web promotion can in fact enhance a user's Web experience. 5:07 web, advertising, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Ted Leonsis, vice chairman of AOL, recently spoke at the Smith School's 7th Annual CIO Forum about strategically managing information technology and how the recent shift in consumer needs is changing business. In this special Smith Business Video View, watch Ted Leonsis' address to the CIO Forum. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/ted_leonsis.m4v Fri, 17 Nov 2006 12:25:00 -0500 Leonsis Speaks at 7th Annual Smith CIO Forum 55:52 AOL, Ted Leonsis, strategy, IT, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no The emergence of China in the global economy has created exceptional opportunities for American businesses. In this Smith Business Video View, Asher Epstein, managing director of the Dingman Center for Entrepreneurship at the Smith School, discusses China's emergence and how it has impacted entrepreneurship in the U.S. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Epstein.mp3 Fri, 10 Nov 2006 11:45:00 -0500 How has China's emergence impacted entrepreneurship? 4:34 china, global, entrepreneurship, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no The emergence of China in the global economy has created exceptional opportunities for American businesses. In this Smith Business Video View, Asher Epstein, managing director of the Dingman Center for Entrepreneurship at the Smith School, discusses China's emergence and how it has impacted entrepreneurship in the U.S. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Epstein.m4v Fri, 10 Nov 2006 11:45:00 -0500 How has China's emergence impacted the global economy and entrepreneurship? 4:34 china, global, entrepreneurship, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Investors, consumers and businesses have had a number of concerns in 2006: high fuel prices, less-than-stellar job growth and volatile swings in the stock market. What are top employers looking for in an employee? In this Smith Business Video View, recruiters, students and Smith's career management team give an assessment of current job trends. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_career06.m4v Tue, 31 Oct 2006 15:44:00 -0500 Career advice - tips for employers and job seekers. 4:17 career, jobs, trends, hiring, employer, recruiter, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Investors, consumers and businesses have had a number of concerns in 2006: high fuel prices, less-than-stellar job growth and volatile swings in the stock market. What are top employers looking for in an employee? In this Smith Business Video View, recruiters, students and Smith's career management team give an assessment of current job trends. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_career06.mp3 Tue, 31 Oct 2006 15:44:00 -0500 Career advice - tips for employers and job seekers. 4:17 career, jobs, trends, hiring, employer, recruiter, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no RFID (radio frequency identification) employs small tags with microchips that allow items to be identified and tracked by scanners in real time. As a result, the technology enables such efficiencies as instantaneously tracking how rapidly goods are moved to shelves, monitoring inventory levels and even automatic checkout. RFID has been embraced as the next generation of bar coding by retailers seeking to streamline cost efficiency. But RFID's potential goes much further – with researchers and early-adopters such as the faculty at the supply chain management center at the Smith School exploring RFID applications in industries from healthcare to agriculture. In this Smith Business Video View, Dr. Sandor Boyson, professor and co-director of the supply chain management center, leads Maryland Public Television reporter Charles Robinson through an introduction to RFID and demonstration of the Smith School's netcentric supply chain laboratory. Sun Microsystems has donated advanced RFID (radio frequency identification) equipment and software, making the University of Maryland's Robert H. Smith School of Business the only business school in the world with such equipment and research/educational capabilities on its campus. This gift has enabled the Smith School to create a unique, end-to-end model of the RFID supply chain – including tags, readers, and networking hardware and software that link the scanners to computer databases. The gift represents a Smith School initiative supporting leading, world-class academic, government and corporate exchanges and advancements to supply chain research. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Boyson.m4v Thu, 19 Oct 2006 13:05:00 -0500 Radio frequency identification (RFID)- the next generation of bar coding. 3:16 RFID, bar code, supply chain, SCM, logistics, Wal-Mart, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no RFID (radio frequency identification) employs small tags with microchips that allow items to be identified and tracked by scanners in real time. As a result, the technology enables such efficiencies as instantaneously tracking how rapidly goods are moved to shelves, monitoring inventory levels and even automatic checkout. RFID has been embraced as the next generation of bar coding by retailers seeking to streamline cost efficiency. But RFID's potential goes much further – with researchers and early-adopters such as the faculty at the supply chain management center at the Smith School exploring RFID applications in industries from healthcare to agriculture. In this Smith Business Video View, Dr. Sandor Boyson, professor and co-director of the supply chain management center, leads Maryland Public Television reporter Charles Robinson through an introduction to RFID and demonstration of the Smith School's netcentric supply chain laboratory. Sun Microsystems has donated advanced RFID (radio frequency identification) equipment and software, making the University of Maryland's Robert H. Smith School of Business the only business school in the world with such equipment and research/educational capabilities on its campus. This gift has enabled the Smith School to create a unique, end-to-end model of the RFID supply chain – including tags, readers, and networking hardware and software that link the scanners to computer databases. The gift represents a Smith School initiative supporting leading, world-class academic, government and corporate exchanges and advancements to supply chain research. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Boyson.mp3 Thu, 19 Oct 2006 13:05:00 -0500 Radio frequency identification (RFID)- the next generation of bar coding. 3:16 RFID, bar code, supply chain, SCM, logistics, Wal-Mart, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Dell and Wal-Mart have brought supply chain management onto the radar screen of all top executives as a key priority. Dr. Phil Evers describes the supply chain as a network of organizations involved in making a product available to the customer. Supply chains have been around forever, Evers says, but now they are becoming more powerful because we are better able to control and monitor the flow of the product and the information through advances in information technology. In this Smith Business Video View Dr. Evers, associate professor of logistics management at the Smith School and a recognized expert in two critical aspects of the supply chain: inventory and transportation, discusses what businesses need to know about supply chain management to stay competitive and profitable. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Evers.m4v Fri, 13 Oct 2006 13:30:00 -0500 Supply chain management - Dell and Wal-Mart mastered it, here's what you need to know. 8:27 supply chain, SCM, logistics, Dell, Wal-Mart, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Dell and Wal-Mart have brought supply chain management onto the radar screen of all top executives as a key priority. Dr. Phil Evers describes the supply chain as a network of organizations involved in making a product available to the customer. Supply chains have been around forever, Evers says, but now they are becoming more powerful because we are better able to control and monitor the flow of the product and the information through advances in information technology. In this Smith Business Video View Dr. Evers, associate professor of logistics management at the Smith School and a recognized expert in two critical aspects of the supply chain: inventory and transportation, discusses what businesses need to know about supply chain management to stay competitive and profitable. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Evers.mp3 Fri, 13 Oct 2006 13:30:00 -0500 Supply chain management - Dell and Wal-Mart mastered it, here's what you need to know. 8:27 supply chain, SCM, logistics, Dell, Wal-Mart, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no As a global superpower, the U.S. has the world's best universities and a strong financial system. With less than five percent of the world's population, the U.S. economy accounts for almost a third of the global economy (GDP). What does this mean in terms of international competition and the globalization and localization of American products? In this edition of Smith Business Video View, Vinod Jain -- director of Smith's Center for International Business Education and Research (CIBER) and a recognized expert in corporate strategy and international business -- will discuss globalization and localization and their importance in an American company's success. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Jain.m4v Fri, 6 Oct 2006 15:08:00 -0500 Making your product appealing in the local market is a major component of an effective global strategy. 4:44 globalization, localization, product, local, global, international, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no As a global superpower, the U.S. has the world's best universities and a strong financial system. With less than five percent of the world's population, the U.S. economy accounts for almost a third of the global economy (GDP). What does this mean in terms of international competition and the globalization and localization of American products? In this edition of Smith Business Video View, Vinod Jain -- director of Smith's Center for International Business Education and Research (CIBER) and a recognized expert in corporate strategy and international business -- will discuss globalization and localization and their importance in an American company's success. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Jain.mp3 Fri, 6 Oct 2006 15:08:00 -0500 Making your product appealing in the local market is a major component of an effective global strategy. 4:44 globalization, localization, product, local, global, international, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Do you use only half the buttons on your cell phone? Did you purchase your coffee maker because it had so many interesting options but now don't know how to use it? If so, you are not alone. Products crowded with features may be more attractive to consumers in the store, but too many features ultimately make a product overwhelming and hard to use, which leads to dissatisfaction with the product and perhaps even with the company that manufactured it. In this special Smith Business Video View, Smith marketing professors explain why too many product features result in a phenomenon called "feature fatigue." Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Rust.m4v Thu, 28 Sep 2006 15:08:00 -0500 Do you use only half the buttons on your cell phone? You are not alone. 3:29 products, marketing, consumer, feature, fatigue, featuritis, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Do you use only half the buttons on your cell phone? Did you purchase your coffee maker because it had so many interesting options but now don't know how to use it? If so, you are not alone. Products crowded with features may be more attractive to consumers in the store, but too many features ultimately make a product overwhelming and hard to use, which leads to dissatisfaction with the product and perhaps even with the company that manufactured it. In this special Smith Business Video View, Smith marketing professors explain why too many product features result in a phenomenon called "feature fatigue." Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Rust.mp3 Thu, 28 Sep 2006 15:08:00 -0500 Do you use only half the buttons on your cell phone? You are not alone. 3:29 products, marketing, consumer, feature, fatigue, featuritis, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Innovation is a key driver of success in the digital economy, and pursuing innovation means making a substantial investment in research and development. R and D alliances are a common way for firms to share costs and reduce risk to pursue innovation. But how can firms pick the partners that will benefit them the most and not end up as disappointments. New research by Rachelle Sampson, assistant professor of business, logistics and public policy, on more than one thousand alliances within the telecommunications equipment industry has identified two key factors for success. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Alliance.mp3 Tue, 19 Sep 2006 15:45:00 -0500 When pursuing innovation, alliances help firms to share costs and reduce risk. 4:13 alliances, telecommunication, innovation, share, cost, reduce, risk, teams, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no The reminder that we are all mortal, or "mortality salience," has important implications for marketers according a new study. The series of experiments found that consumers use consumption behavior as a coping mechanism for dealing with anxiety. This implies that marketers should consider how death-related anxiety might affect their target customers in making marketing decisions such as advertising buys. In this Smith Business Audio Series, Rosellina Ferraro, assistant professor of marketing, explains the effect that mortality salience has on consumer behavior. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Mortality_Salience.mp3 Tue, 19 Sep 2006 15:45:00 -0500 "Mortality salience" - the reminder that we are all mortal - affects consumer behavior. 3:48 mortality, salience, fear, death, marketing, consumer, behavior, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Most business managers understand that satisfied customers are the key to long-term success. So if the stock market is efficient, news about an improvement in a company's customer satisfaction scores should immediately make that company's stock more attractive and increase its price, right? Wrong. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Customer_Satisfaction.mp3 Fri, 15 Sep 2006 10:25:00 -0500 Investors can realize high returns with low risk by incorporating customer satisfaction scores in their stock trading strategy. 4:18 customer satisfaction, investment, stock market, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Magazines, newspapers, music, videos, books, TV shows, and even movies can be viewed online and downloaded nowadays. What does this mean for consumers and retailers? What kinds of digital products are more convenient and cost-effective in a digital format and which aren't robust enough in the virtual world? In this Smith Business Video View gain insight into digital product development with Dr. P.K. Kannan, Harvey Sanders Associate Professor of Marketing, director of the Center for Excellence in Service and a recognized expert in the field of e-commerce and new product development; specifically, price information, online product development, marketing and online consumer loyalty. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Kannan.m4v Fri, 8 Sep 2006 15:42:00 -0500 eProducts need to be robust, convenient and cost-effective to make it in the virtual world. 5:39 retailer, music, movies, download, iPod, iTunes, products, marketing, consumer, deal, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, econom Robert H. Smith School of Business no Magazines, newspapers, music, videos, books, TV shows, and even movies can be viewed online and downloaded nowadays. What does this mean for consumers and retailers? What kinds of digital products are more convenient and cost-effective in a digital format and which aren't robust enough in the virtual world? In this Smith Business Video View gain insight into digital product development with Dr. P.K. Kannan, Harvey Sanders Associate Professor of Marketing, director of the Center for Excellence in Service and a recognized expert in the field of e-commerce and new product development; specifically, price information, online product development, marketing and online consumer loyalty. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Kannan.mp3 Fri, 8 Sep 2006 15:42:00 -0500 eProducts need to be robust, convenient and cost-effective to make it in the virtual world. 5:39 retailer, music, movies, download, iPod, iTunes, products, marketing, consumer, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no In this Smith Business Video View, Dr. Joydeep Srivastava -- associate professor at the Smith School and a recognized expert in managerial and consumer decision making, bargaining and auctions, marketing distribution channels, pricing, and behavioral economics -- will discuss consumer sensitivity and negotiation tactics in this unique trade-in transaction where the buyer is also the seller. Focus on the price of the new car first, says Srivastava. Only after you have negotiated the new car price reveal that you are planning to do a trade-in, and come armed with information on the value of the new car and the trade-in, treating both as separate transactions. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Srivastava.m4v Thu, 31 Aug 2006 11:22:00 -0500 In July 2005, new car sales hit a record of 1.8 million in sales; 60 percent of these auto sales involved trade-ins and getting the best overall deal involves some planning. 4:44 used-cars, trade-ins, car, auto, dealership, consumer, sensitivity, negotiation, deal, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, econo Robert H. Smith School of Business no In this Smith Business Video View, Dr. Joydeep Srivastava -- associate professor at the Smith School and a recognized expert in managerial and consumer decision making, bargaining and auctions, marketing distribution channels, pricing, and behavioral economics -- will discuss consumer sensitivity and negotiation tactics in this unique trade-in transaction where the buyer is also the seller. Focus on the price of the new car first, says Srivastava. Only after you have negotiated the new car price reveal that you are planning to do a trade-in, and come armed with information on the value of the new car and the trade-in, treating both as separate transactions. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Srivastava.mp3 Thu, 31 Aug 2006 11:22:00 -0500 In July 2005, new car sales hit a record of 1.8 million in sales; 60 percent of these auto sales involved trade-ins and getting the best overall deal involves some planning. 4:44 used-cars, trade-ins, car, auto, dealership, consumer, sensitivity, negotiation, deal, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, econo Robert H. Smith School of Business no There is growing concern about rising utility prices as many states in the U.S. move from regulated utility rates, to allowing demand-based rates. In Maryland customers are expected to see a cost increase of almost 75 percent as a result of the move there. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Olson3.m4v Thu, 24 Aug 2006 16:42:00 -0500 In this Smith Business Video View Dr. Charles E. Olson says deregulation of utilities in Maryland was a mistake and "the legislature owes the public an apology." 5:30 utility, energy, regulation, Maryland, BGE, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no There is growing concern about rising utility prices as many states in the U.S. move from regulated utility rates, to allowing demand-based rates. In Maryland customers are expected to see a cost increase of almost 75 percent as a result of the move there. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Olson3.mp3 Thu, 24 Aug 2006 16:42:00 -0500 In this Smith Business Video View Dr. Charles E. Olson says deregulation of utilities in Maryland was a mistake and "the legislature owes the public an apology." 5:30 utility, energy, regulation, Maryland, BGE, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no In the wake of natural disasters, such as Hurricane Katrina and the 2004 Asian tsunami, the efficient access and exchange of information is crucial in relief and recovery efforts. Historically, though, computer software companies haven't addressed the development of costly disaster management software, says Dr. Louiqa Raschid, professor of decision and information technologies. In this Smith Business Video View, Dr. Raschid -- a recognized expert in information management, data integration, health information systems, and humanitarian IT applications -- will discuss how technology can make the difference between success and failure when it comes to disaster management. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Raschid.m4v Wed, 16 Aug 2006 16:08:00 -0500 In the wake of natural disasters, such as Hurricane Katrina and the 2004 Asian tsunami, the efficient access and exchange of information is crucial in relief and recovery efforts. 4:28 data management, natural disaster, hurricane, tsunami, FEMA, biodiesel, alternative, fuel, environment, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, expert Robert H. Smith School of Business no In the wake of natural disasters, such as Hurricane Katrina and the 2004 Asian tsunami, the efficient access and exchange of information is crucial in relief and recovery efforts. Historically, though, computer software companies haven't addressed the development of costly disaster management software, says Dr. Louiqa Raschid, professor of decision and information technologies. In this Smith Business Video View, Dr. Raschid -- a recognized expert in information management, data integration, health information systems, and humanitarian IT applications -- will discuss how technology can make the difference between success and failure when it comes to disaster management. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Raschid.mp3 Wed, 16 Aug 2006 16:08:00 -0500 In the wake of natural disasters, such as Hurricane Katrina and the 2004 Asian tsunami, the efficient access and exchange of information is crucial in relief and recovery efforts. 4:28 data management, natural disaster, hurricane, tsunami, FEMA, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no "Biodiesel" is an agricultural replacement for traditional petroleum diesel fuels, explains Dan Goodman, Technology Commercialization Fellow at the Smith School. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Goodman.m4v Mon, 7 Aug 2006 10:58:00 -0500 Because of rising gasoline prices and environmental concerns, Americans are constantly searching for alternative energy sources. 5:25 biodiesel, alternative, fuel, environment, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no "Biodiesel" is an agricultural replacement for traditional petroleum diesel fuels, explains Dan Goodman, Technology Commercialization Fellow at the Smith School. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Goodman.mp3 Mon, 7 Aug 2006 10:58:00 -0500 Because of rising gasoline prices and environmental concerns, Americans are constantly searching for alternative energy sources. 5:25 biodiesel, alternative, fuel, environment, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Legacy airlines are suffering and start-ups are able to grab away business with their overall lower cost of doing business - lower labor costs and simplified operations and pricing. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Dresner.m4v Fri, 28 Jul 2006 10:10:00 -0500 Dr. Martin Dresner discusses how mature airlines can improve their business and how start-ups can gain ground. 4:10 airline, flying, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Legacy airlines are suffering and start-ups are able to grab away business with their overall lower cost of doing business - lower labor costs and simplified operations and pricing. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Dresner.mp3 Fri, 28 Jul 2006 10:10:00 -0500 Dr. Martin Dresner discusses how mature airlines can improve their business and how start-ups can gain ground. 4:10 airline, flying, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Many young entrepreneurs want to jump on the globalization bandwagon right away, but Assistant Professor of Strategic Management Chris Bingham says that companies with limited resources should place strategic bets very carefully. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Bingham.m4v Fri, 14 Jul 2006 16:15:00 -0500 Should you develop your competencies domestically and possibly miss the global window of opportunity? Or take the international plunge with your fingers crossed? 5:54 globalization, international, global, strategy, strategic, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Many young entrepreneurs want to jump on the globalization bandwagon right away, but Assistant Professor of Strategic Management Chris Bingham says that companies with limited resources should place strategic bets very carefully. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Bingham.mp3 Fri, 14 Jul 2006 16:15:00 -0500 Should you develop your competencies domestically and possibly miss the global window of opportunity? Or take the international plunge with your fingers crossed? 5:54 globalization, international, global, strategy, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Motivating employees through fear may generate greater short-term gain, but research shows that the long-term results are detrimental to the company. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Suarez.m4v Fri, 7 Jul 2006 16:40:00 -0500 Dr. Gerald Suarez, Smith School senior fellow and former White House Director of Presidential Quality discusses how managers can help employees address workplace fears and remain competitive. 5:34 quality control, fear, workplace, trust, management issues, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Motivating employees through fear may generate greater short-term gain, but research shows that the long-term results are detrimental to the company. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Suarez.mp3 Fri, 7 Jul 2006 16:40:00 -0500 Dr. Gerald Suarez, Smith School senior fellow and former White House Director of Presidential Quality discusses how managers can help employees address workplace fears and remain competitive. 5:34 quality control, fear, workplace, trust, management issues, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Although she would later be fired from HP, it’s now clear the course Fiorina set during her tenure there was the right medicine for the then-faltering company, no matter how bitter it tasted at the time. Fiorina, whose memoir will be published in the fall, speaks to business school graduates – about H-P, leadership and change. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/carly-commencement-2006.m4v Mon, 26 Jun 2006 10:40:00 -0500 As the CEO and chairman of Hewlett-Packard, Carly Fiorina successfully completed the largest integration in the history of the technology industry. 9:50 Carly Fiorina, Hewlett-Packard, HP, graduation, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Although she would later be fired from H-P, it’s now clear the course Fiorina set during her tenure there was the right medicine for the then-faltering company, no matter how bitter it tasted at the time. Fiorina, whose memoir will be published in the fall, speaks to business school graduates – about H-P, leadership and change. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/carly-commencement-2006.m4a Mon, 26 Jun 2006 10:40:00 -0500 As the CEO and chairman of Hewlett-Packard, Carly Fiorina successfully completed the largest integration in the history of the technology industry. 9:50 Carly Fiorina, Hewlett-Packard, HP, graduation, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Smith School finance professors unravel some of the mystery of mutual funds-- and it involves the behavior of consumers, as well as fund managers. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Mutual_Funds.mp3 Tue, 20 Jun 2006 15:20:00 -0500 Why do mutual funds that perform well tend to continue to perform well, over multi-year periods? Are they better managed than others, or is there more to the story? 7:09 finance, mutual funds, investments, stock market, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Research from the Smith School shows that the way in which investors perceive themselves influences their investment decisions, and that has important implications for marketers. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Self_View.mp3 Tue, 20 Jun 2006 15:20:00 -0500 Do you think of yourself as a rugged individualist following your dreams? Or perhaps you see yourself as a caretaker, sacrificing for the needs of others? 4:10 self view, investments, perception, behavior, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Groundbreaking research from the Smith School reveals that a well-timed pop-up add can in fact enhance a user’s Web experience – and that’s good news for advertisers. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Popups.mp3 Tue, 20 Jun 2006 15:20:00 -0500 Web pop-up ads. You think they’re annoying, and you worry that your customers think they’re annoying. 2:47 advertising, pop-ups, banners, disruptive, consumer, marketing, behavior, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, Robert H. Smith School of Business no To improve ROI, leading firms are turning to a new customer equity model developed by world-renowned expert on the subject, Smith's Roland Rust. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Customer_Equity.mp3 Tue, 20 Jun 2006 15:20:00 -0500 Virtually every industry is undergoing a shift from a goods economy and product-based thinking to a service economy and customer-based thinking. Firms must understand their customers to survive. 9:28 ROI, customer equity, products, consumer, marketing, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Listen to the Interview on Maryland Public Television's Smith Business Close-Up with Dr. Cheryl Druehl Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Druehl.mp3 Fri, 16 Jun 2006 13:20:00 -0500 When established companies keep improving their existing products and services to meet their best customers' needs they create opportunities for competitors to offer similar, more affordable products and services to previous non-consumers. 5:25 new products, disruptive, innovation, consumer, marketing, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Watch the Interview on Maryland Public Television's Smith Business Close-Up with Dr. Cheryl Druehl Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Druehl.m4v Fri, 16 Jun 2006 13:20:00 -0500 When established companies keep improving their existing products and services to meet their best customers' needs they create opportunities for competitors to offer similar, more affordable products and services to previous non-consumers. 5:25 new products, disruptive, innovation, consumer, marketing, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Listen to the Interview on Maryland Public Television's Smith Business Close-Up with Dr. Gil Souza Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Souza.mp3 Thu, 8 Jun 2006 13:20:00 -0500 Consumer product returns reached $100 billion annually for the United States alone. These returns affect retailers, manufacturers and consumers. 5:46 product return, consumers, retail, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Watch the Interview on Maryland Public Television's Smith Business Close-Up with Dr. Gil Souza Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Souza.m4v Thu, 8 Jun 2006 13:20:00 -0500 Consumer product returns reached $100 billion annually for the United States alone. These returns affect retailers, manufacturers and consumers. 5:46 product return, consumers, retail, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Listen to the Interview on Maryland Public Television's Smith Business Close-Up with Drs. Anand Anandalingam and Hank Lucas Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Anandalingam_Lucas.mp3 Wed, 31 May 2006 10:20:00 -0500 Make a big impulse purchase over Memorial Day Weekend? Having regrets? You could be a victim of the Winner's Curse - overvaluing a good or service because of emotions, or market incentives to do the wrong thing. 7:30 auctions, buyers remorse, impulse purchase, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Watch the Interview on Maryland Public Television's Smith Business Close-Up with Drs. Anand Anandalingam and Hank Lucas Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Anandalingam_Lucas.m4v Wed, 31 May 2006 10:20:00 -0500 Make a big impulse purchase over Memorial Day Weekend? Having regrets? You could be a victim of the Winner's Curse - overvaluing a good or service because of emotions, or market incentives to do the wrong thing. 7:30 auctions, buyers remorse, impulse purchase, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Listen to the Interview on Maryland Public Television's Smith Business Close-Up with Dr. Susan Taylor, Professor and Director of the Center for Human Capital, Innovation and Technology Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Taylor.mp3 Fri, 26 May 2006 13:15:00 -0500 Innovation can mark the difference between success and failure for a company. How can you use innovation to achieve market success in today's competitive global economy? 4:19 innovation, ideas, products, new, global, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Watch the Interview on Maryland Public Television's Smith Business Close-Up with Dr. Susan Taylor, Professor and Director of the Center for Human Capital, Innovation and Technology Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Taylor.m4v Fri, 26 May 2006 13:15:00 -0500 Innovation can mark the difference between success and failure for a company. How can you use innovation to achieve market success in today's competitive global economy? 4:19 innovation, ideas, products, new, global, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Listen to the Interview on Maryland Public Television's Smith Business Close-Up with Dr. Charley Olson Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Olson2.mp3 Fri, 19 May 2006 14:01:00 -0500 Even with rising gas prices, this Smith professor says that increased gas tax could have surprising benefits. 4:45 high, gas, price, tax, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Watch the Interview on Maryland Public Television's Smith Business Close-Up with Dr. Charley Olson Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Olson2.m4v Fri, 19 May 2006 14:01:00 -0500 Even with rising gas prices, this Smith professor says that increased gas tax could have surprising benefits. 4:45 high, gas, price, tax, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Listen to the Interview Maryland Public Television's Smith Business Close-Up with Dr. Joseph P. Bailey Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Bailey2.mp3 Tue, 9 May 2006 13:01:00 -0500 Information technology has accelerated the growth of large firms in the U.S. and around the world – and changed the way many companies do business. 5:19 manager, executive coaching, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Watch the Interview on Maryland Public Television's Smith Business Close-Up with Dr. Joseph P. Bailey Business Education Technology http://www.rhsmith.umd.edu/news/rss/podcasts/SBCU_Bailey2.m4v Tue, 9 May 2006 13:01:00 -0500 Information technology has accelerated the growth of large firms in the U.S. and around the world – and changed the way many companies do business. 5:19 manager, executive coaching, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Listen to the Interview Maryland Public Television's Smith Business Close-Up with Dr. Joyce Russell Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Russell.mp3 Fri, 5 May 2006 13:59:00 -0500 Companies are turning to executive coaching to fine-tune the leadership and communication style of an elite group. 5:07 manager, executive coaching, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Watch the Interview on Maryland Public Television's Smith Business Close-Up with Dr. Joyce Russell Business Education Technology http://www.rhsmith.umd.edu/news/rss/podcasts/SBCU_Russell.m4v Fri, 5 May 2006 13:59:00 -0500 Companies are turning to executive coaching to fine-tune the leadership and communication style of an elite group. 5:07 manager, executive coaching, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Listen to the Interview Maryland Public Television's Smith Business Close-Up with Professor Brent Goldfarb Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Goldfarb.mp3 Thu, 12 Mar 2009 13:15:50 -0400 How dot.com era business strategies spread even though they were inappropriate for most businesses that tried them. The adoption of these strategies, surprisingly, may have led to too little entry in the dot.com era. 4:16 dot-com, Internet, business, boom, bust, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Watch the Interview on Maryland Public Television's Smith Business Close-Up with Professor Brent Goldfarb Business Education Technology http://www.rhsmith.umd.edu/news/rss/podcasts/SBCU_Goldfarb.m4v Thu, 12 Mar 2009 13:15:50 -0400 How dot.com era business strategies spread even though they were inappropriate for most businesses that tried them. The adoption of these strategies, surprisingly, may have led to too little entry in the dot.com era. 4:16 dot-com, Internet, business, boom, bust, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Traditional advertising isn’t enough anymore. In the digital economy, buzz-building relies on word of mouse, and online forum posters have the power to sway public opinion as never before. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Word_of_Mouse05.mp3 Fri, 14 Apr 2006 09:45:00 -0500 Traditional advertising isn’t enough anymore. In the digital economy, buzz-building relies on word of mouse, and online forum posters have the power to sway public opinion as never before. 3:57 web, advertising, online, forums, posting, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Is it possible for a product to have too many features? If it affects the product’s usability, it is—and that may leave customers dissatisfied with both the product and the company that makes it. A newstudy finds makers of cell phones, cameras, and other devices should beware of the phenomenon dubbed “feature fatigue,” or risk losing customers and market share. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Rust_Feature_Fatigue05.mp3 Fri, 14 Apr 2006 09:45:00 -0500 Is it possible for a product to have too many features? If it affects the product’s usability, it is—and that may leave customers dissatisfied with both the product and the company that makes it. A newstudy finds makers of cell phones, cameras, and other 3:29 feature fatigue, marketing, products, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Current take-off and landing slot policies at congested airports like LaGuardia and O’Hare implicitly encourage airlines to overschedule, then cancel or delay flights—leaving travelers high and dry. Market-based approaches to airport slot allocation, like slot auctions, have the potential to solve those congestion problems. Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/Research_Ball_Airport_Congestion05.mp3 Fri, 14 Apr 2006 09:45:00 -0500 Current take-off and landing slot policies at congested airports like LaGuardia and O’Hare implicitly encourage airlines to overschedule, then cancel or delay flights—leaving travelers high and dry. Market-based approaches to airport slot allocation, like 3:17 airport, airline, security, auctions, slots, congestion, FAA, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Listen to the Interview Maryland Public Television's Smith Business Close-Up with Mark Walsh, Senior Executive Fellow Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Walsh.mp3 Thu, 12 Mar 2009 13:15:50 -0400 What do consumers think of "bashing" the competition and what types of products will be most impacted by this relatively new practice? This Smith Business Close-Up Video View showcases what business leaders need to know in order to prepare for this new ty 8:09 airline, slot, auction, FAA, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Watch the Interview on Maryland Public Television's Smith Business Close-Up with Mark Walsh, Senior Executive Fellow Business Education Technology http://www.rhsmith.umd.edu/news/rss/podcasts/SBCU_Walsh.m4v Thu, 12 Mar 2009 13:15:50 -0400 What do consumers think of "bashing" the competition and what types of products will be most impacted by this relatively new practice? This Smith Business Close-Up Video View showcases what business leaders need to know in order to prepare for this new ty 8:09 marketing, advertising, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Listen to the Interview on Maryland Public Television's Smith Business Close-Up with Michael Ball, Orkand Corporation Professor of Management Science and Director of Research Business Education Technology http://realtime.rhsmith.umd.edu/media/podcasts/SBCU_Ball.mp3 Thu, 16 Mar 2006 14:45:00 -0500 Customers demand ever-shorter lead times, on-time deliveries, greater flexibility in delivery terms, and variability in product mix. To meet those requirements, businesses need a demand fulfillment system that can provide enterprise-wide visibility and ti 5:18 orders, supply chain, auction, FAA, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no Watch the Interview on Maryland Public Television's Smith Business Close-Up with Michael Ball, Orkand Corporation Professor of Management Science and Director of Research Business Education Technology http://www.rhsmith.umd.edu/news/rss/podcasts/SBCU_Ball.m4v Thu, 16 Mar 2006 14:45:00 -0500 Customers demand ever-shorter lead times, on-time deliveries, greater flexibility in delivery terms, and variability in product mix. To meet those requirements, businesses need a demand fulfillment system that can provide enterprise-wide visibility and ti 5:18 orders, supply chain, business, podcast, technology, education, latest news, maryland, university, research, Smith School, Maryland Public Television, MPT, leaders, faculty, professors, experts, digital, economy Robert H. Smith School of Business no