Can game theory help decision makers? “Sometimes” seemed to be the answer, in a wide-ranging dialogue between Dr. Thomas Schelling, recipient of the 2005 Nobel Prize in Economics, and William Mayer, senior partner of Park Avenue Equity Partners and former dean of the Smith School. The discussion was held at the BB&T Colloquium on Capitalism, Ethics and Leadership on Thursday, November 8, 2012.
Rick Clinton, associate director of knowledge management for Verizon Wireless, has a big job. And he’s part of a big team—over 1,000 people manage the business of customer service, building tools and offering content that supports call centers on the company’s 800 line and technical support line, as well as on Verizon’s website.
The research program at the Smith School of Business is excellent across many different fields. This issue of Research@Smith deals with topics as disparate as healthcare management, capital controls and enhancing service productivity.
About the University of Maryland's Robert H. Smith School of Business
The Robert H. Smith School of Business is an internationally recognized leader in management education and research. One of 12 colleges and schools at the University of Maryland, College Park, the Smith School offers undergraduate, full-time and part-time MBA, executive MBA, online MBA, specialty masters, PhD and executive education programs, as well as outreach services to the corporate community. The school offers its degree, custom and certification programs in learning locations in North America and Asia.