Faculty Profile

Dr. Debra L. Shapiro
Director of PhD Programs
Clarice Smith Professor of Management & Organization

Ph.D., Northwestern University

4520 Van Munching Hall
Phone: (301) 405-9781
E-mail: dshapiro@rhsmith.umd.edu
Curriculum Vitae

Debra Shapiro

Debra L. Shapiro received her Ph.D. in Organization Behavior from the J.L. Kellogg Graduate School of Management at Northwestern University in 1986, and in July of that year joined the Management faculty at the Kenan-Flagler Business School (KFBS) at the University of North Carolina (UNC) at Chapel Hill. In December 2000, after receiving an endowed research chair, Dr. Shapiro became the Willard J. Graham Distinguished Professor of Management at KFBS. Professional service provided by Dr. Shapiro includes, among many other things, her being: Associate Dean for Ph.D. Programs at KFBS from 1998-2001; in all executive board positions, including Chair, of the Conflict Management Division of The Academy of Management (1988-1994); an elected member of UNC-Chapel Hill's 9-member Chancellor Advisory Council (for the 2001-2002 academic year) and an elected Representative-at-Large member of the Academy of Management's (AOM's) 11-member Board of Governors (2002-2005). Additionally, Dr. Shapiro was on the editorial board of the Academy of Management Review (1998-2002) and, currently, is an Associate Editor of Academy of Management Journal and editorial board member of Journal of Management, Journal of Organizational Behavior, and Journal of International Business Studies.

Dr. Shapiro has published over 60 journal articles and book chapters on the topics of managing conflict (e.g., employee perceptions of injustice, resistance to organizational change), negotiations, and cross-cultural challenges associated with conflict-management issues. Her work appears in many of the premier scholarly journals including Administrative Science Quarterly, Academy of Management Journal, Academy of Management Review, Organizational Behavior and Human Decision Processes, Journal of Applied Psychology, and Journal of Personality and Social Psychology, among others. Additionally, Dr. Shapiro was a Guest-Editor (with R. Steers and R. Mowday) of the Academy of Management Review's 2004 Special Issue on "The future of work motivation theory" and is senior editor of "Managing Multinational Teams: Global perspectives" (published by Elsevier/JAI Press in July 2005).

Dr. Shapiro was a recipient of the 1997 Ph.D. Teaching Award at KFBS; and is a three-time recipient of Best Paper Awards from the AOM's Conflict Management Division (in 1991, 1992, and 1996) and the 1999 recipient of the Best Empirical Paper Award from the International Association for Conflict Management. Dr. Shapiro is an elected member of the Society of Organizational Behavior. According to the Institute for Scientific Research in fall 2002, Dr. Shapiro's body of work has been cited over 1000 times.  Dr. Shapiro joined the management faculty of the Robert H. Smith School of Business at the University of Maryland in August 2003.

Primary Research Areas

  • Managing conflict in organizations and teams
  • Cross-functional or international-diversity
  • Negotiations and third-party interventions

Selected Publications

Shapiro, D.L., Von Glinow, M.A., & Cheng, J.L. 2005. Managing multinational teams: Global perspectives. United Kingdom: Elsevier/JAI Press.

Shapiro, D.L. 2004. A guilty conscience needs no accuser, but rather, a community. Journal of Management Inquiry, 13(4): 304-311.

Von Glinow, M.A., Shapiro, D.L., & Brett, J.M. 2004. Can we talk, and should we?: Managing emotional conflict in multicultural teams. The Academy of Management Review, 29(4): 578-592.

Steers, R., Mowday, R., & Shapiro, D.L. 2004. The future of work motivation theory. Academy of Management Review, 29(3): 379-387.

Shapiro, D.L., Furst, S., Spreitzer, G., & Von Glinow, M.A. 2002. Teams in the electronic age: Is team identity and high-performance a risk? Journal of Organizational Behavior, 23: 455-468.

Shapiro, D.L. (with Brockner, J. et al.). 2001. Culture and procedural justice: The moderating influence of power distance on reactions to voice. Journal of Experimental Social Psychology, 37: 300-315.

Lovelace, K., Shapiro, D.L., & Weingart, L.R. 2001. Maximizing crossfunctional new product teams' innovativeness and constraint adherence: A conflict communications perspective. The Academy of Management Journal, 44(4): 479-493. (This received the Best Empirical Paper Award at the 1999 annual meeting of the International Association for Conflict Management.)

Honors and Awards

Elected to the membership of the Society of Organizational Behavior. June 2003

Elected to the Board of Governors of the Academy of Management as a Representative-at-Large. April 2002

Named the Willard J. Graham Distinguished Professor of Management, University of North Carolina-Chapel Hill. December 2000

Recipient of the Best Empirical Paper Award from the International Association of Conflict Management. 1999

Recipient of the Best Paper Award from the Conflict Management Division of the Academy of Management. 1991, 1992, and 1996

Consulting Work

U.S. Bankruptcy Court, Sara Lee, IBM, Allstate, and others, on issues regarding managing change, conflict/resistance, and team-issues