Conference Program

October 2-5, 2008 • Washington, DC, USA

Sunday, October 5, 2008

08:00 Continental Breakfast Hyatt Regency Bethesda
08:30 - 09:15 PLENARY SESSION 5
“The Veritas Adventure: Experiences in the Export of Professional Services” David Hashim, Founding Principal and Chief Executive Officer, Veritas Design Group, Malaysia
Hyatt Regency Bethesda
09:15 - 10:00 PANEL DISCUSSION 5
“The Veritas Adventure: Experiences in the Export of Professional Services”
David Hashim (Veritas Design Group, Malaysia), Gaurav Bhalla (TNS, USA), Linda Schmid (Independent International Trade Policy & Development Consultant, USA)
Hyatt Regency Bethesda
10:00 - 10:30 Morning Break Hyatt Regency Bethesda
10:30 - 11:15 PLENARY SESSION 6
“Non-Market Based Service Systems: The Next Service Frontier” Mark P. Haselkorn, Professor and Director, Pacific Rim Visualization and Analytics Center, Interdisciplinary Program on Humanitarian Relief, University of Washington, USA
Hyatt Regency Bethesda
11:15 - 12:00 PANEL DISCUSSION 6
“Non-Market Based Service Systems: The Next Service Frontier”
Mark P. Haselkorn (University of Washington, USA), Ray Fisk (Texas State University-San Marcos, USA), Louiqa Raschid, (University of Maryland, USA)
Hyatt Regency Bethesda
12:00 - 12:15 Conference Closing