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Overview
Founded in 1992 by Roland Rust, the
Frontiers in Service Conference is
considered by many to be the world's
leading annual conference on service
research. The conference has a very
global nature-- last year's conference
drew over 300 attendees from 40
countries.
It is sponsored annually by the Center
for Excellence in Service at the
University of Maryland.The Frontiers
in Service
Conference features a unique
international mix of business people and
academics, and a cross-functional list
of topics, including service marketing,
service operations, service human
resources, service information
technology, e-service, service
innovation, and customer
relationship management. Speakers at the
conference include many of the leading
service experts, including high-ranking
executives and prominent academics from
around the world.
This year's 17th annual conference
will take place in Washington, DC
on October 2 -5, 2008.
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