Call for Papers

October 2-5, 2008 ♦ Washington, DC, USA

CURRENT TOPICS:

 

Service Marketing

Service Information Technology

Service Innovation

Service Science

Empirical Studies of Service

Theoretical Perspectives on Service

Service Engineering

Service Design

Service Productivity

Healthcare Service

 

 

 

Service Operations

Service Human Resources

E-Service

Customer Relationship Management

Globalization

Government Policy

Public Sector

E-Government

Trade in Service

Other topics in service research

 

Preference for academic abstracts will be given to more rigorous analytical, empirical and behavioral approaches.  Reviews of major research areas are especially encouraged.  Case studies by business practitioners are also encouraged, and this year a "Best Practitioner Paper" will be awarded at the conference.

The conference will highlight the latest thinking in service, particularly those that combine aspects of technology, social science, and business.  Conference attendees will consist of both academicians and practitioners, and we ask that the 25-minute presentations be understandable to both groups.

Because there will be no published proceedings, we encourage authors to submit their best work, providing it will not have been published by the date of the conference.

Abstracts may be submitted ONLY via the online form.  They should be no longer than 1 page. Sample abstracts that were accepted into the 2007 program are provided below.

Sample Academic Abstract

Sample Practitioner Abstract

The deadline for submissions is March 1, 2008 at 23:59, Eastern-Standard Time. The conference committee will select abstracts on a competitive basis, and authors will be notified by May 1, 2008.