|
Overview
Founded in 1992 by Roland Rust, the Frontiers in Service Conference is
considered by many to be the world's leading annual conference on service
research. The conference has a very global nature-- last year's conference drew
over 300 attendees from 40 countries. It is sponsored annually by the Center
for Excellence in Service at the University of Maryland.
The Frontiers in Service Conference features a unique international mix of
business people and academics, and a cross-functional list of topics, including
service marketing, service operations, service human resources, service
information technology, e-service, service innovation, and customer relationship
management. Speakers at the conference include many of the leading service
experts, including high-ranking executives and prominent academics from around
the world.
This year's 17th annual conference will take place in Washington, DC
on October 2 -5, 2008.
|
