The Frontiers in Service Conference features a unique international mix of
business people and academics, and a cross-functional list of topics, including
service marketing, service operations, service human resources, service
information technology, e-service, service innovation, and customer relationship
management. Speakers at the conference include many of the leading service
experts, including high-ranking executives and prominent academics from around
This year's 17th annual conference will take place in Washington, DC
on October 2 -5, 2008.