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Smith Operations
Smith Operations (formerly Faculty Services) is a division of the Office of
Finance and Administration charged with providing facilities and operations support to all
Faculty and Staff of the Robert H. Smith School of Business. Smith Operations
also serves as the first point of contact for many external visitors (student,
faculty, and business professionals) to the Smith School.
Staff
Services
Business Cards
Faculty and staff wishing to order business cards should fill out
this online business card order form. Please allow 3-4 weeks for
delivery.
Supply Request
Faculty and staff wishing to order supplies should fill out
this online supply request form. Please refer to your Office
Max or Rudolph's catalog when placing the order.
Meeting Room Reservations
To reserve a room in Van Munching Hall, send a request by e-mail to
Smith_Operations@rhsmith.umd.edu. Make
sure to include the date, time, and size of the room needed and name of the
event. You will receive a room assignment or regrets by e-mail.
Mail Distribution
Mailboxes for all faculty, instructors and program offices and centers are located in room
1308. Mail is picked up and
delivered by the University Mail Services twice daily, at approximately 10 a.m.
and 2 p.m. Incoming mail is distributed to mailboxes by the staff of Smith
Operations promptly upon delivery. The mail room is accessible at all times via
University ID card swipe. Shady Grove campus mail is picked up and dropped off
in room 2410 each Monday, Wednesday, and Friday.
All incoming packages are logged into a daily journal by the staff of Smith
Operations. Like other mail items, packages are placed in the mailboxes upon
delivery. However, written notices are placed in the mailboxes in lieu of
packages which are too large.
Acceptable outgoing mail includes: stamped mail, express mail, bulk mail,
international mail, and regular first and third class mail. Stamped mail and
regular first and third class mail may be placed in the outgoing mail bins in
room 1308. Currently, UPS provides express mail services to the college.
Outgoing UPS packages should be placed in the drop box at the top of the stairs
on the second floor near the MBA Recruiting Office.
For special instructions and restrictions on outgoing mail (specifically
express mail, bulk mail, and international pieces weighing over 1 lb.), please
see the staff of Smith Operations or contact the University Mail Services at
5-4473.
Supplies Warehouse
Smith Operations stores and distributes immediate-use office supplies to faculty
and staff. To request supplies, to stock for your department, please submit a
completed Supplies Request Form to Smith Operations. (These forms are available
in 1306 or fill our our online request
form.) Requests for supplies are fulfilled within approximately 24-48 hours.
Items which are requested and are not stocked in Smith Operations will require
special ordering from the University General Stores. Distribution of these items
usually takes place within one week.
In addition, Smith Operations will coordinate business card, letterhead,
envelope, and other printing orders with our printers (Diversified Marketing).
To request business cards or other printed items, please forward the desired
text to Smith Operations or fill out the online request form. Generally, printed items are delivered within three
weeks.
Instructional Aids
Exam booklets and scantron forms are also available from Smith Operations.
Scantrons are processed by the Department of Academic Information Services of
the College of Computer and Space Sciences. Please contact AITS at 5-2934 with
questions regarding this process.
Teaching Evaluation Administration
Teaching Evaluation packets are compiled and distributed by the staff of Smith
Operations with oversight from the Teaching Enhancement Committee. Teaching
Evaluations are administered each semester during the last two weeks of classes.
Each semester, all faculty receive a letter from the Office of the Dean which
outlines the procedures and dates of administration for the evaluations.
Copy Services
A division of the University Business Services is housed within room 1406 VMH.
Copy Services, formally known as Media Express, is a full service copying center
which can provide regular or color copies, optical scanning, scan to e-mail,
transparencies, bound copies, or course packets for sale in the Reckord Armory
or University Book Center. Copy requests should be placed with Copy Services or
the request can be e-mailed to
vmcopies@mercury.umd.edu. Each faculty member is requested to use their FRS
account number for billing purposes. Special rates have been negotiated by the
School with Copy Services. If you have copyrighted material that you would like
to be copied for mass distribution or inclusion in a course packet, please
submit a completed Copyright Permission Form (also available from Copy Services)
along with the Copy Request form.
Facilities Management
The staff of Smith Operations is
responsible for placing all service calls to Facilities Management. All
requests pertaining to office keys, name plate issues, office moves,
furniture, and telecommunications equipment should be directed to Smith
Operations. Any problems or concerns with classroom or building
maintenance should be directed to Smith Operations. Facilities
Management is immediately notified of any problems; response time varies
depending upon the situation. For building emergencies after hours, please call
301-405-2222.
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