Ritu Agarwal

Professor and Robert H. Smith Dean's Chair of Information Systems
Decision and Information Technologies Department

Phone: (301) 405-3121
Fax: (301) 405-8655
E-mail: ragarwal@rhsmith.umd.edu

[Education ] [Research Interests] [Recent Research] [Current Editorial Activities]
[Current Professional Activities] [Book Chapters and Reports] [Vita]

Education

Research Interests

Recent Research

Current Editorial Activities           

Current Professional Activities

Recent Research: Journal Publications

L. Maruping and R. Agarwal, “Supporting Team Interactions with Technology: A Task-Technology Fit Perspective,” Journal of Applied Psychology, in press.

W. Lewis, R. Agarwal, and V. Sambamurthy, “Spheres of Influence on Beliefs about Technology Use: An Empirical Study of Knowledge Workers,” MIS Quarterly, Vol. 27, No. 4, 2003.

R. Agarwal and V. Venkatesh, “Assessing a Firm’s Web Presence: A Heuristic Evaluation Procedure for the Measurement of Usability,” Information Systems Research, Vol. 13, No. 2, 2002, 168-188.

R. Agarwal and V. Sambamurthy, “Principles and Models for Designing the IT Function,” MIS Quarterly Executive, Vol. 1, No. 1, 2002, 1-16

E. Carmel and R. Agarwal, “The Maturation of Offshore Sourcing of Information Technology Work,” MIS Quarterly Executive, Vol. 1, No. 2, 2002, 65-78.

R. Agarwal and T.W. Ferratt, “Enduring Practices for Managing IT Professionals,” Communications of the ACM, Vol. 45, No. 9, 73-79, 2002.

R. Agarwal and T.W. Ferratt, “Crafting an HR Strategy to Meet the Need for IT Workers,” Communications of the ACM, Vol. 44, No. 7, July 2001, 59-64.

E. Carmel and R. Agarwal, "Tactical Approaches for Alleviating Distance in Global Software Development," IEEE Software, Vol. 18, No. 2, March/April 2001, 22-29.

R. Agarwal and E. Karahanna, “Time Flies When You’re Having Fun: Cognitive Absorption and Beliefs about Information Technology Usage,” MIS Quarterly, Vol. 24, No. 4, December 2000, 665-694.

R. Agarwal, V. Sambamurthy, and R. Stair, “The Evolving Relationship between General and Specific Computer Self-Efficacy: An Empirical Investigation,” Information Systems Research, Vol. 11, No. 4, December 2000, 418-430.

R. Agarwal and J. Prasad, “A Field Study of the Adoption of Software Process Innovations by Information Systems Professionals,” IEEE Transactions on Engineering Management, Vol. 47, No. 3, August, 2000, 295-308.

Recent Research: Conference Proceedings and Presentations

C. Angst and R. Agarwal, “Acquiescence, Conformity, or Routine: Central and Peripheral Routes to Faithful Technology Usage,” Workshop of the Special Interest Group on Diffusion, Transfer, and Implementation of IT, Washington DC, December 2004.

R. Agarwal, C. Angst, and V. Sambamurthy, “It’s Not to Whom you Go, It’s Who You Know: Social Referents and Normative and Informational Influence in Technology Acceptance Attitudes and Behaviors,” INFORMS Conference on Information Systems and Technology, October 2004.

Deng, N., and R. Agarwal, “Knowledge Transfer in Outsourced Software Development: A Contingency Perspective,” Academy of Management Annual Conference, New Orleans, LA, August, 2004.

F. Ye and R. Agarwal, “Strategic Partnerships in IT Outsourcing: A Social Capital Perspective,” Proceedings of the International Conference on Information Systems, Seattle, WA, December 2003.

“Moving Beyond the Individual in Innovation Adoption Research: Multiple Levels of Analysis,” Invited Panelist, Workshop of the Special Interest Group on Diffusion, Transfer, and Implementation of IT, Barcelona, Spain, December 2002.

R. Agarwal and T. W. Ferratt, “Toward understanding the relationship between IT human resource management systems and retention: an empirical analysis based on multiple theoretical and measurement approaches,” Proceedings of the ACM Special Interest Group on Computer Personnel Research, ACM Press, May, 2002, 126-138.

R. Agarwal, P. De, and T.W. Ferratt, “Explaining an IT professional's preferred employment duration: empirical tests of a causal model of antecedents,” Proceedings of the ACM Special Interest Group on Computer Personnel Research, ACM Press, May, 2002, 14-24.

F. Rodhain and R. Agarwal, “Mine or Ours? Email Privacy Expectations, Employee Attitudes, and Perceived Work Environment Characteristics, Proceedings of the 25th Hawaii International Conference on System Sciences, Hawaii, January 2002.

Chapters in Books and Reports
 

Agarwal, R. and Angst, C., “Technology-Enabled Transformations in U.S. Health Care: Early Findings on Personal Health Records and Individual Use,” forthcoming, Advances in Management Information Systems, 2005.

R. Agarwal, A. Rai, and V. Sambamurthy, “Unleashing the Power of Enterprise Value Nets,” SIM International, 2005.

R. Agarwal, “Teamwork in the Netcentric Organization,” International Handbook of Organizational Teamwork and Cooperative Working, D. Tjosvold, K. Smith, and M. West (eds.), Wiley, 2004. 

R. Agarwal and V. Sambamurthy, “Organizing the IT Function for Business Innovation Leadership,” SIM International, 2002. 

E. Carmel and R. Agarwal, The Globalization of America’s Information Technology Work, 2000. 

R. Agarwal and V. Sambamurthy, “Organizing For Hypercompetition: A Guidebook of Practice for the IT Function,” SIM International, 2000. 

R. Agarwal, “Individual Adoption of New Information Technology,” in Framing the Domains of IT Management Research: Glimpsing the Future through the Past, R.W. Zmud (ed.), Pinnaflex, 2000. 

R. Agarwal and T.W. Ferratt, Coping with IT Labor Scarcity: Strategies and Practices for Effective Recruitment and Retention, Pinnaflex Publishing, 1999. 

R. Agarwal and T.W. Ferratt, “Recruiting, Developing, and Retaining A World-Class IT Staff: An Analysis Of IT Human Resource Strategies,” SIM International, 1998.

R. Agarwal and T.W. Ferratt, “Recruiting, Retaining, and Developing a World-Class IT Staff: A Study of Innovative and Effective Practices,” SIM International, 1997.