Articles:

"The Impact of E-Commerce on Competition in the Retail Brokerage Industry," Information Systems Research, (September 2005) (with Y. Bakos, W. Oh, G. Simon, S. Viswanathan, and B. Weber) (forthcoming).

"The Information Systems Identity Crisis: Focusing on High-Visibility and High-Impact Research," MIS Quarterly, Vol. 29, No. 3 (September 2005), pp. 381-398 (with R. Agarwal)

"The Global Impact of the Internet: Widening the Economic Gap Between Wealthy and Poor Nations?" Prometheus, Vol. 21, No. 1, 2003 (with R. Sylla).

"Using Real Options Analysis for Evaluating Uncertain Investments in Information Technology: Insights from the ICIS 2001 Debate," Communications of AIS, Vol. 9, Article 9, 2002 (with P. Tallon, R. Kauffman, A. Whinston, and K. Zhu).

"The Board of Directors and the Management of Information Technology," Communications of AIS, Vol. 8, Article 26, 2002 (with A. Kambil).

"Information Technology and Physical Space," Communications of the ACM, Vol. 44, No. 11 (November 2001), pp. 89 - 96.

"Appropriability Value from CRS Ownership in the Airline Industry," Organization Science, Vol. 12, No. 6 (Nov.-Dec. 2001), pp. 702 - 728 (with K. Duliba and R. Kauffman).

"New Organization Forms and Workgroups," in Research on Managing Groups and Teams, Nancy Griffiths (ed.), JAI Press, Inc., 2000 (with Raghu Garud).

"Implementation in a World of Workstations and Networks," Information and Management, Vol. 38, No. 2 (December 2000), pp. 119 - 128 (with V. Spitler).

"Influences on the Corporate Adoption of Web Technology," Communications of the ACM, Vol. 43, No. 11 (November 2000) (with A. Kambil, A. Kamis, and M. Koufaris).

"Technology Use and Performance: A Field Study of Broker Workstations," Decision Sciences, Vol. 30, No. 2 (1999) (senior author with V. Spitler).

"What is a Virtual Organization," Stern Business, (Summer 1998) (with R. Garud).

"Differential and Cross-Competitive Performance Effects of Airline Computer Reservation Systems," ICIS Proceedings, 1996 (with R. Kauffman and K. Duliba).

"How Open Data Networks Influence Business Performance and Market Structure," Communications of the ACM, Vol. 39, No. 5 (May 1996), pp. 86 - 96 (senior author with D. Berndt and G. Truman).

"A Reengineering Framework for Evaluating a Financial Imaging System." Communications of the ACM, Vol. 39, No. 5 (May 1996), pp. 86 - 96 (senior author with D. Berndt and G. Truman).

"The T-Form Organization," Stern Business, Winter 1996, pp. 36 - 40.

"France's Grass-Roots Data Net," IEEE Spectrum, November 1995, pp. 71 - 77 (senior author with H. Levecq, L. Streeter, and R. Kraut).

"Toward a Logical/Physical Theory of Spreadsheet Modeling," ACM Transactions on Information Systems, Vol. 13, No. 1 (January 1995)m pp. 1 - 37 (with Thomas Isakowitz and Shimon Schocken).

"Marketing and Technology Strategy in a 'Medium-Tech' Startup," Information and Management, Vol. 27, No. 4 (October 1994), pp. 246 - 257.

"The Role of Information Technology in Organization Design," JMIS, Vol. 10, No. 4 (Spring 1994), pp. 9 - 23 (senior author with J. Baroudi).

"The Impact of Information Technology on Organizational Flexibility," Journal of Organizational Computing, Vol. 4, No. 2 (1994), pp. 155 - 176 (senior author with M. Olson).

"The Big-Bang-for-Your-Buck Theory," Journal of Business Strategy, Vol. 14, No. 4 (July/August 1993), pp. 46 - 49 (with P. Weill).

"Market Expert Surveillance System," Communications of the ACM, Vol. 36, No. 12 (December 1993), pp. 27 - 34.

"The Business Value of Information Technology" A Historical Perspective and Thoughts for Future Research," in Banker, R. et al. (eds), Strategic Information Technology Management, Harrisburg, PA: Idea Group Publishing, 1993.

"Integrating Mathematical and Symbolic Models Through AESOP: An Expert for Stock Options Pricing," Information Systems Research, Vol. 3, No. 4 (December 1992), pp. 359 - 378 (with J. Clifford and R. Srikanth).

"The Declining Price of Personal Computers: The Question of When to Invest," Human Systems Management, Vol. 9, No. 3 (1990), pp. 187 - 194 (with B. Ronen and Y. Eden).

"Success Factors for Strategic Information Systems," Information and Management, Vol. 21, No. 3 (October 1991) (with H. Krcmar).

"Implementing Packaged Software," MIS Quarterly, Vol. 12, No. 4 (December 1989), pp. 537 - 549 (Senior author with E. Walton).

"Spreadsheet Analysis and Design," Communications of the ACM, Vol. 32, No. 1 (January 1989), pp. 84 - 93 (with B. Ronen and M. Palley).

"Plant Management, the Locus of Decision Making and the Information Services Department," JIMS, Vol. 3, No. 3 (Winter 1986 - 1987), pp. 24 - 48 (Senior author with M. Palley).

"Utilizing Information Technology: Guidelines for Managers," Sloan Management Review, Vol. 28, No. 1 (Fall 1986), pp. 39 - 47.

"Developing Strategic Information Systems," in W. Guth (ed.), Handbook of Business Strategy, New York: Warren Gorham and Lamont, 1985 (with J. Turner).

"Designing Expert Systems in a Business Environment," in L. Pau (ed.), Artificial Intelligence in Economics and Management, Amsterdam: Elsevier, 1986 (with J. Clifford and M. Jarke).

"A Structural Model of Implementation," in R.L. Schultz and M.J. Ginzberg (eds.), Applications of Management Science, London: JAI Press, 1984 (with R.L. Schultz and M.J. Ginzberg).

"Organizational Power and the Information Services Department," Communications of the ACM, Vol. 27, No. 1 (January, 1984), pp. 58 - 65.

"The Impact of Office Automation on the Organization: Some Implications for Research and Practice," Communications of the ACM, Vol. 25, No. 11 (November 1982), pp. 838 - 847 (with M. Olson).

"System Response Time, Operator Productivity and Job Satisfaction," Communications of the ACM, Vol. 26m No. 11 (November 1983), pp. 972 - 986 (with R. Barber).

"Top Management Problem Solving and Information Systems," in H. Ansoff, A. Bosman, and P. Storm (eds.), Understanding and Managing Strategies for Change, Amsterdam: North-Holland, 1982.

"Designing Systems that will be Used," in G. Salvendi (ed.), The Handbook of Industrial Engineering, New York: John Wiley & Sons, 1982.

"Alternative Structures for the Management of Information Processing," in R. Goldberg and H. Lorin (eds.), The Economics of Information Processing, Vol. 2 (1982), New York: John Wiley & Sons.

"A Corporate Strategy for the Control of Information Processing," Sloan Management Review, (Spring 1982), pp. 25 - 36 (Senior author with J. Turner).

"An Experimental Investigation of Computer-Based Graphics in Decision-Making," Management Science, Vol. 27, No. 7 (July 1981), pp. 757 - 768.

"The Impact of the Mode of Information Presentation on Learning and Performance," Management Science, Vol. 26, No. 10 (October 1980), pp. 982 - 993 (Senior author with N. Nielsen).

"The Implementation of an Operations Research Model in the Brokerage Industry," TIMS Studies in the Management Sciences, No. 13 (1979), pp. 139 - 154.

"Performance in a Complex Management Game," Simulation and Gaming, Vol. 10, No. 1 (March 1979), pp. 61 - 74.

"Empirical Evidence for a Model of Implementation," MIS Quarterly, Vol. 2 (June 1978), pp. 27 - 42.

"The Use of an Information Storage and Retrieval System in Medical Research," Communications of the ACM, Vol. 21, No. 3 (March 1978), pp. 197 - 205.

"The Evolution of an Information System: From Keyman to Every Person," Sloan Management Review, Vol. 19, No. 2 (Winter 1978), pp. 39 - 52.

"Unsuccessful Implementation: The Case of a Computer Based Order Entry System," Decision Sciences, Vol. 9, No. 2 (April 1978), pp. 69 - 79.

"The Stage Hypothesis and the S-Curve: Some Contradictory Evidence," Communications of the ACM, Vol. 20, No. 4 (April 1977), pp. 254 - 259 (Senior author with J. Sutton).

"On the Failure to Implement Structured Programming and Other Techniques," Proceedings of the ACM Annual Conference, (1975), pp. 291 - 293.

"A Multiple-Criterion Scoring Approach to Information System Project Selection," INFOR, Vol. 14, No. 1 (February 1976), pp. 1 - 12 (Senior author with J.R. Moore).

"The Implementation of Computer-Based Models," Management Accounting (February 1976), pp. 49 - 50.

"A Structured Programming Experiment," The Computer Journal, Vol. 19, No. 2 (April 1976), pp. 136 - 138 (Senior author with R. Kaplan).

"The Use of an Accounting Information System, Action, and Organizational Performance," The Accounting Review, Vol. 50, No. 4 (October 1975), pp. 735 - 746.

"Sales Response as a Function of Territorial Potential and Sales Representative Workload," Journal of Marketing Research, Vol. XII (August 1975), pp. 298 - 305 (Senior author with C. Weinberg and K. Clowes).

"Behavioral Factors in System Implementation," in R. Schultz and D. Slevin (eds.), Implementing Operations Research/Management Science: Research Findings and Implications, New York: American Elsevier, Inc. (1975).

"Performance and the Use of Information Systems," Management Science, Vol. 21, No. 8 (April 1975), pp. 908 - 919.

"Frameworks for Information Systems," INFOR, Vol. 12, No. 3 (October 1974), pp. 245 - 260 (Senior author with K. Clowes and R. Kaplan).

"Systems Quality, User Reactions and the Use of Information Systems," Management Informatics, Vol. 3, No. 4 (August 1974), pp. 207 - 212.

"Measuring User Reactions to Computer Operation," Sloan Management Review, Vol. 15, No. 3 (Spring 1974), pp. 59 - 67.

"Software Monitors," Infotech State-of-the-Art Report 19, Computer Systems Measurement, Infotech, United Kingdom, (1974).

"Integrating the Computer into a Business School Curriculum," Decision Sciences, Vol. 5, No. 2 (April 1974), pp. 268 - 283 (Senior author with J.C. Larreche and D.B. Montgomery).

"A Study of Computer Use in a Graduate School of Business," Communications of the ACM, Vol. 17, No. 4 (April 1974), pp. 268 - 283 (Senior author with D.B. Montgomery and J.C. Larreche).

"An Empirical Study of a Framework for Information Systems," Decision Sciences, Vol. 5, No. 1 (January 1974), pp. 102 - 114.

"A Descriptive Model of Information Systems in the Context of the Organization," Proceedings of the Wharton Conference on Research on Computers in Organizations, 1973, in Data Base, Vol. 5, No. 2 (Winter 1973), pp. 27 - 36.

"A CRT Report Generating System," Communications of the ACM, Vol. 17, No. 1 (January 1974), pp. 47 - 48.

"The Problems and Politics of Change: Power, Conflict and the Information Services Subunit," in F. Gruenberger (ed.), Efficient vs. Effective Computing, Prentice-Hall (1973).

"Performance Evaluation of Data Base Systems," Infotech State-of-the-Art Report 15, Data Base Management, Infotech, United Kingdom (1973).

"A Method of Software Evaluation: The Case of Programming Language Translators," Computer Journal, Vol. 16, No. 3 (August 1973), pp. 226 - 231 (Senior author with L. Presser).

"Computer Utilization in Local Governments: A Critical View and Synthesis of Research," Irvine University of California Public Policy Research Organization (1973) (Co-authored with K. Kraemer, R. Hackathorn, and R. Emery).

"User Reactions and the Management of Information Services," Management Informatics, Vol. 2, No. 1 (August 1973), pp. 165 - 172.

"Computers in the Service of Man: The Computer Professional in an Alien Subculture," Proceedings of the 1973 ACM Annual Conference, pp. 381 - 386.

"Technological Consulting in a Grass Roots Action Oriented Organization," Sloan Management Review (Fall 1972), pp. 17 - 36 (Senior author with R. Plimpton).

"Influencing Computer Decisions," Special Libraries (July/August 19721), pp. 281 - 284.

"Synthetic Modules for Performance Evaluation," Proceedings of the 1972 ACM Annual Conference, pp. 1041 - 1058.

"Performance Evaluation and the Management of Information Services," Data Base, Vol. 4, No. 1 (Spring 1972), pp. 1 - 8.

"Performance Evaluation and Monitoring," Computing Surveys, Vol. 3, No. 3 (September 1971), pp. 79 - 81.

"A User Oriented Approach to Systems Design," Chicago: Proceedings of the 1971 ACM Annual Conference, pp. 325 - 338.

"The Evaluation of a Time-Sharing Computer Using a Synthetic Job," Mexico City: Proceedings: Primera Exposition International de Computacion Para Latinoamerica, (1971), pp. 573 - 582.

"An On-Line User Information Facility for the MULTICS Time-Sharing Systems," (Project MAC TM-348, 1967). (Co-authored with S. Mathison and P. Walker).