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Current Projects
The
project involves studying the impact of external and internal
coordination mechanisms in offshore software teams on project
quality and cycle times. External coordination is important to
resolve open issues between the vendor team located offshore and the
client organization. Internal coordination is necessary to ensure
the development team is able to manage project interdependencies.
Current analysis is being conducted on 85 projects collected from
Indian offshore vendors. With Sanjay Gosain and David Darcy.
Contracts in the offshore domain are usually fixed price (FP) or
time and materials (T&M). The incentives for offshore vendors are
clearly influenced by the choice of contract for a project. In an
incomplete contracting environment where quality provisioning is
costly, we analyze the effect of contract choice on the quality of
service provided by the vendor. In addition, we study whether there
are any significant returns to providing higher quality for the
vendor. With Balaji Koka (Arizona State University).
The
Indian software exports industry has grown at a rate of roughly 45%
over the last 10 years and has become recognized as a market leader
in the IT services area. I analyze firm performance in this market
using resource-based theory on industry data from 1996 through 2004.
Specifically, I study how valuable and non-substitutable resources
such as software processes and reputation lead to sustained
competitive advantage. With Gordon Gao and Ritu Agarwal
We
study the assimilation of e-procurement technologies in
organizations in the US using prior theory from innovation
diffusion. In particular, we study how assimilation proceeds
differentially across pre-order, order and post-order technologies
procurement technologies. Additionally, we also model the impact of
e-procurement adoption on organizational performance. With Seunghee
Yu (HKUST), Sandra Slaughter and Tridas Mukhopadhyay (Carnegie
Mellon University).
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