Management & Organization

Smith Undergrads Participate in Innovation Immersion Experience

The innovation immersion experience was part of the College Park Scholars Business, Society and Economy program at the University of Maryland’s Robert H. Smith School of Business. Established by Dr. Mark Wellman, director of the Business, Society and Economy Program, the innovation experience helped students better understand how firms compete and use innovation to create sustainable competitive advantages.

Professor Emeritus Ken G. Smith Receives National Educator Award from Academy of Management

The Academy of Management will honor Professor Emeritus Ken G. Smith with its Distinguished Educator Award in San Antonio next month. The Academy of Management, the oldest and largest scholarly management association in the world with nearly 20,000 members, selected Smith for his work developing doctoral students and junior faculty.

Smith Business Close-Up: The Gender Wage Gap

In this edition of Smith Business Close-Up with the University of Maryland’s Robert H. Smith School of Business, Cristian Dezsö talks about the wage gap between men and women and how the children of CEO come into play. The gap between wages earned by men and women is still a pervasive worldwide phenomenon. But new research finds that when an organization’s male CEO has a daughter, the relative pay for women at those firms goes up, narrowing the gap.

Smith Business Close-Up: Preventing Employee Sabotage

Thursday, March 10, 2011, 7:30 p.m.; Sunday, March 13, 2011, 7:30 a.m.

Preventing Employee Sabotage

 
 

Why does it pay to be nice to your waiter? Because if you don’t, he’ll spit in your soup. That’s a concern not only for diners, but managers, who know that great customer service is key to building brand and customer loyalty. Most companies hope their employees are behaving in a friendly, professional and patient manner toward customers, and fulfilling their requests. But sometimes employees actively sabotage customers.

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