Logistics, Business & Public Policy

Some Fliers Hate Baggage Fees, But They Work

Customers have kvetched about airline baggage fees since American Airlines started charging people for even one checked bag in 2008, but the practice has swept the industry. Last month, JetBlue started charging passengers for luggage, leaving Southwest standing alone as the only company to let all passengers check a bag or two without an extra charge. Although many travelers grumble about the fees, new research from Smith School professor Martin Dresner shows they are effective. Read more...

Smith Presents Teaching Excellence Awards

The Robert H. Smith School of Business at the University of Maryland is recognized as one of the top research institutions in the world, but it is also a place where students can learn from some of the best teachers in the business. Each year, Smith awards three different honors to its faculty members who have demonstrated a passion for teaching excellence: The Distinguished Teaching Awards, the Krowe Teaching Excellence Awards and the Legg-Mason Award.

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