Dr. Joyce E. A. Russell
Dr. Russell is the Vice Dean at the Robert H. Smith School of Business where
she is responsible for overseeing the MBA, MS, UG, EMBA and Global programs in the
She is also a Ralph J. Tyser Distinguished Teaching Fellow in the Robert H. Smith
School of Business at the University of Maryland. Since joining the UM faculty,
she has consistently been honored for being one of the outstanding (Top 15%) Teachers.
She has also been selected three times for the Allen J. Krowe Award for Teaching
Excellence given for Outstanding Teaching among tenured, tenure-track, and teaching
professors. :: show more
Dr. Russell is the Director of the Executive Coaching and Leadership Development
Programs for the Smith School EMBA programs located in College Park and in Beijing,
China. She was also the Director of a similar program at The University of Tennessee.
As the Director of all of these Coaching programs, she has provided executive coaching
for hundreds of executives over the past decades as well as selected and trained
numerous executive coaches.
She is a licensed Industrial and Organizational Psychologist and has over 25
years of experience consulting with both private and public sector organizations.
Her expertise is primarily in the areas of leadership and management development,
negotiation tactics, executive coaching, and career development. Some of her clients
have included: National Institute of Health, Lockheed Martin, Marriott, Oak Ridge
National Laboratory, National Security Agency, Frito-Lay, Quaker Oats, M&M Mars,
ALCOA, Entergy, Yodlee, Black & Decker, Boeing Corporation, Hughes Communications,
McCormick, Sprint/Nextel, Tennessee Valley Authority, State of Tennessee, Bell-South,
L.M. Berry & Company, MedChi, and Bryce Corporation.
Dr. Russell writes a weekly Career Coach column and a monthly online chat for
The Washington Post and can often be seen on Maryland Public Television offering
her insights on negotiations and leadership development. Prior to joining UM, she
was a tenured full Professor in the College of Business Administration at The University
of Tennessee. At UT, she received numerous teaching and research awards for her
work with Executive MBAs, MBAs, doctoral students, and undergraduates. Some of them
include: The University of Tennessee National Alumni Association Outstanding Teaching
Award, the College of Business Administration’s John B. Ross Award for Outstanding
Teaching among senior, tenured professors, the Tennessee Organization of MBAs Outstanding
Teaching Award, the UT Chancellor’s Award for Excellence in Team Development and
Team Teaching of the Integrated MBA Curriculum, and the College of Business William
B. Stokely Research/Teaching Scholar Award.
Dr. Russell has published over 50 articles, books, or book chapters and has presented
her research at national and regional conferences. She served as the Associate Editor
for the Journal of Vocational Behavior, and on the editorial boards of the
Journal of Applied Psychology, Human Resource Management Review, and Performance Improvement
Quarterly. She received her Ph.D and M.A. degrees in Industrial & Organizational
Psychology from The University of Akron, Ohio and her B.A. degree in Psychology
from Loyola College in Maryland.
Dr. Karen Wouters
Dr. Karen Wouters is a Tyser Teaching Fellow and Academic Director of the Smith
Experience and MBA Consulting Program at the University of Maryland’s Robert H.
Smith School of Business. Prior to joining the Smith School, she was a research
associate at the Vlerick Management School, a top-ranked school in Europe. Her expertise
is primarily in the areas of leadership development, executive coaching, learning
from on-the-job experiences and e-learning.
Dr. Wouters received her Ph.D. in Applied Economic Sciences with a major in Organizational
Behavior from Ghent University, Belgium, her M.S. in Human Resource Management from
the University of Antwerp, Belgium and her B.S. in Educational Sciences from the
University of Leuven, Belgium. :: show more
Dr. Wouters has successfully taught in Executive Development, MBA and undergraduate
programs on Leadership, Human Capital Management and Leadership Development. She
has been honored for being one of the Outstanding (Top 15%) teachers at the Smith
She has been actively involved and served as a coach in Smith’s Executive Education
Programs. Additionally, she has provided consulting services in the area of training
and development to both public- and private-sector organizations in the United States
and Europe. Some of the organizations that she worked with include: Anne Arundel
Medical Center, DPP, NIH, Lockheed Martin and SAIC.
Dr. Wouters has written articles in the areas of e-learning, vocational training,
on-the-job learning and executive coaching, and has presented her research at national
and international conferences. One of her articles was given the 2002 Highly Commended
Award by Emerald Literati Club. In 2006 and 2008 she received the “Global Forum
Best Paper” and the “Best Paper In Management Development” from the Academy of Management.
Dr. J. Gerald Suarez
Dr. J. Gerald Suarez is a premier educator, speaker and consultant in the fields
of Organizational Design, Systems Thinking and Total Quality Management. Suarez
joined Smith in 2005 as Executive Director of the multidisciplinary Quality Enhancement
Systems and Teams (QUEST) Honors Fellows program. He was a Ralph J. Tyser Teaching
Fellow and an Executive Education Senior Fellow. From 2008 to 2010 he served as
Associate Dean of External Strategy, leading the offices of marketing communications,
recruitment and career services. Suarez earned the prestigious Allen J. Krowe Teaching
Excellence Award and has been consistently selected a Top 15% Faculty Member at
the Smith School. He teaches at the corporate, executive MBA, custom EMBA, international,
and undergraduate levels. He was selected by Lockheed Martin as a Visiting Technical
Fellow. :: show more
Prior to joining the Smith School, Suarez served under two administrations in
the White House as the Director of Presidential Quality -- the first such post in
the institution’s history. In this capacity, he initiated efforts to inculcate systems
thinking and organizational redesign into the White House Communications Agency,
the White House Military Office and the Executive Office of the President of the
United States. He also served as Director of Customer Support and Organizational
Development for the White House Military Office. Suarez traveled aboard Air Force
One and Presidential helicopters in numerous missions worldwide. He received many
Presidential awards and commendations for his work, including the Exceptional Civilian
Service Medal, the White House Distinguished Service Award, the Commander-in-Chief
Coin, and the White House Certificate for Meritorious Service.
Prior to his White House assignments, Suarez worked for the Office of the Under
Secretary of the Navy’s Total Quality Leadership Office and for the Navy Personnel
Research and Development Center in San Diego, California. In these roles, he served
as a researcher, instructor and consultant for both the Department of the Navy and
the Department of Defense (DoD).
Suarez has been active academically in both the United States and abroad. For
ten years, he was a Visiting Professor at the Asturias Business School in Spain
and was presented with the 49th Jovellanos Award in 2002 and the 4th Dali Original
Sculpture Award in 2008 for his significant contributions to the advancement of
social responsibility. At the National Graduate School of Quality Systems Management,
he led the development of the institution's academic vision as the Chief Academic
Officer, and was subsequently named Faculty Member of the Decade (1993-2003). Suarez
has traveled to Shanghai and Tianjin, China as an educator and consultant, and in
2006 he designed and delivered an accelerated MBA train-the-trainer program to a
select team of faculty members of the Islamic University of Gaza in Cairo, Egypt.
Suarez has produced several publications and instructional videotapes on teamwork,
organizational redesign, and how to manage fear in the workplace. He collaborated
with the late W. Edwards Deming and served as facilitator during his famous 4-day
quality seminars. His publications and training strategies for educating the Defense
workforce in quality management received DoD-wide distribution. His work has been
showcased in international publications such as the Harvard Deusto Business Review
as well as in national publications such as Quality Progress, the Journal for Quality
and Participation and Executive Excellence. His research on “Fear in the Workplace”
was featured on public television and showcased in the commercially available video
series, "Better Management for a Changing World."
Suarez holds a master's degree and a Ph.D. in Industrial-Organizational Psychology
from the University of Puerto Rico, and he has been certified as a Chief Information
Officer by The National Defense University Information Resources Management College.
He is a frequent keynote speaker at national and international conferences. Currently
he resides in Fairfax County, Virginia with his wife and three children.
Dr. Cynthia Kay Stevens
Dr. Cynthia Kay Stevens is Associate Professor of Human Resource Management and
Organizational Behavior at the Robert H. Smith School of Business, University of
Maryland, where she has been on the faculty since 1990. She received her Ph.D. in
psychology from the University of Washington and holds a Master’s degree in social
psychology from Miami University (Ohio). She has taught in the Smith School’s MBA,
EMBA, and Ph.D. programs; in addition, she has taught in EMBA programs at Seattle
University, University of Iowa, and Wuhan University, China.
Dr. Stevens’s research focuses on the cognitive and social factors that influence
individual and group decisions and behavior. She has studied these processes in
the context of negotiation skill development (skill acquisition, maintenance and
transfer), staffing (interviews, job search and choice, recruitment), and work-group
settings (influence of personalities on teams, impact of difficult coworkers on
work-group functioning). :: show more
Dr. Stevens has written over 30 scholarly articles and
book chapters, and her work has appeared in outlets such as the Journal of Applied
Psychology, Personnel Psychology, Public Personnel Management, Organizational Behavior
& Human Decision Processes, and the Academy of Management Journal. In 1999, she
was recognized as one of the top 10 women scholars published in Journal of Applied
Psychology and Personnel Psychology during the preceding 10 years. In addition,
she holds memberships in and has presented her research at national conferences
of the Academy of Management, the Society for Industrial/Organizational Psychology,
and the American Psychological Association.
Dr. Stevens has taught in numerous corporate development programs, including:
CSX’s Business Leadership Program, Black & Decker’s Technical Operations and Business
Education (TOBE) Program, Force 3’s Leadership Program, Lockheed Martin’s Fundamentals
of Leadership Program, McCormick’s Senior Leadership Development Program, Northrop
Grumman’s IMPACT program, Anne Arundel Medical Center’s Leadership Institute, the
Maryland Motor Vehicle Administration’s senior leadership development program, ARINC
University (for director-level leadership development), Washington Post-Newsweek
Interactive’s mid-management development program, Maryland State’s Government Executive
Institute, and Millennium Resource’s Leading with Dignity™ program. She has also
served as a coach to over 75 managers and executives, and consulted with organizations
ranging in size from 15 to 35,000 employees. Her consulting work focused on using
multi-rater assessments and coaching to improve leadership skills, strategic human
resource management, designing and implementing effective performance management
systems, and workforce diversity.
Dr. Stevens teaches MBA and Ph.D. seminars on negotiations, leadership development,
managing difficult employees, decision making, and human resource management. She
has also conducted training on topics including managing group processes, salary
negotiation, performance review processes, interviewing skills, and employee development.
She received the Smith School’s Krowe Award for outstanding teaching in 1992 and
1996, as well as the Phi Kappa Phi Mentor Award for outstanding teaching and a Teaching
and Learning Quality Award for outstanding syllabus construction.
Dr. Alexander J. Triantis
Alex Triantis is a Professor of Finance at the Robert H. Smith School of Business
at the University of Maryland. He received his Ph.D. from Stanford University in
1988. Prior to joining University of Maryland’s faculty in 1996, he was a visiting
scholar at the MIT Sloan School of Management, and an Assistant and Associate Professor
at the University of Wisconsin. He served as Chair of the Smith School’s Finance
Department from 2006-2011.
Professor Triantis has published numerous articles related to corporate finance
and valuation in leading academic journals including Journal of Accounting and Economics,
Journal of Finance, Journal of International Economics, Journal of Law and Economics,
Management Science, and the Review of Financial Studies, and in practitioner journals
such as RISK, Journal of Applied Corporate Finance and Mergers and Acquisitions.
His research has been featured in Business Week, CFO magazine, Financial Times,
New York Times, Wall Street Journal, and numerous other periodicals. :: show more
He is currently on the Editorial Advisory Board of the Journal of Applied Corporate Finance, and
a Senior Editor of Production and Operations Management. He has also served as Editor
of Financial Management (1999-2005) and Associate Editor of Management Science.
Professor Triantis has consulted and provided executive training in the areas
of corporate finance and valuation, including issues related to capital investment
decision making, financing strategies, risk management, real options analysis, derivatives
pricing, and project finance. Clients have included multinational corporations and
organizations such as Accenture, Airbus Industrie, BHP Billiton, CSX, Dupont, Ernst
& Young, Hyatt, Jefferies and Company, Lockheed Martin, Marriott International,
Morgan Stanley, Northrop Grumman, PricewaterhouseCoopers, U.S. Dept. of Energy,
and the World Bank. He is a frequent speaker at domestic and international conferences
and executive forums. He has received numerous awards and citations for teaching
excellence, including being a two-time recipient of Smith School’s top award (Krowe
Award), and being named by Business Week as an Outstanding Professor at the University
of Wisconsin and the University of Maryland.