Ninth Annual CIO Forum
“Empowering Consumers with Information Technology”
The University of Maryland's Robert H. Smith School of Business hosted yet another
successful CIO Forum Friday, Nov. 7, 2008 at Van Munching Hall, presented by the
Center for Electronic Markets and Enterprises
(CEME), the Center for Health Information
and Decision Systems (CHIDS), and the
Dingman Center for Entrepreneurship.
With the daylong event’s theme as “Empowering consumers with information technology,”
the keynote speech was given by Jim Mazarakis, chief technology officer and vice
president of T. Rowe Price Group, Inc. Mazarakis began the day with a presentation
that prepared the attendees for a day of consumer technology-based discussion. He
reviewed “prehistoric” versions of modern-day electronics, taking the time to list
and show images of each antiquated piece of technology that has now been synergized
into a device such as the iPhone or the Blackberry. He also made mention of Web
2.0, wherein many services available online are synergized into comprehensive, information-packed
programs, some of which are even able to interact with other household appliances
via wireless Internet. An example given is the Beyond Microwave, which uses barcoding
and information found online to “know” how cook certain foods.
Mazarakis led the discussion one step further, encouraging audience participation
as he asked what technology they would like to see in the near future. Many responses
focused around saving time and sources of energy; one participant looked forward
to implantable GPS devices for pets, and later, people. Another looks forward to
controlling her house’s climate remotely from her Blackberry. Others briefly discussed
the possibility and merits of a universal Internet currency to transcend paper money.
Attendees later heard from other venerable speakers, including Charles Beard,
the chief information office of SAIC, who led an engaging discussion titled, “It’s
All About Trust.” Senior Vice President and Chief Information Office of the
University of Maryland Medical System, Jon Burns, addressed information technology
in health care with his talk: “Driving Change in the 21st Century Practice of Medicine.”
John Chickering, CRM, CDIA and vice president of Fidelity Investments, stuck close
to the event’s theme with his dialogue, “Thoughts and Questions on Empowering Customers
The afternoon panel discussion, “Creating Trust in Online Settings” was moderated
by Smith's Dr. Il-Horn Hann, and included panelists Joel Selzer, CEO, Ozmosis, Inc.;
David Silversmith, former CIO, Carfax; Lygeia Ricciardi, Special Advisor, Center
for Democracy and Technology (CDT); Peter G. Helten, Director of Strategy & Product
Planning, Sage Software Healthcare, Inc.; and Steven L. Woda, Chairman, buySAFE.
Attending CIOs gained insight into how to engage and empower consumers through
advances in the multi-faceted world of information technologies, and the forum session
addressed protecting consumer information in a world where personal information
is readily available online.
Established in 1999, the CIO Forum is a yearly meeting of top chief information
officers, technology strategists, and academic researchers, in mid-Atlantic states.
Events are highly interactive and focus on the most important issues confronting
technology strategists in the emerging digital economy, including e-commerce, the
IT talent shortage, Internet strategy, multi-sourcing, next generation architectures,
and other topics. Please check back next summer for details and registration information
for the Tenth Annual CIO Forum.