Smith School Hosts Annual CIO Forum

The Smith School hosted another successful eighth annual CIO Forum Friday, Nov. 9, 2007 at Van Munching Hall, presented by the Center for Electronic Markets and Enterprises (CEME) and the Center for Health Information and Decision Systems (CHIDS). Technology and innovation were the themes of the daylong event. The keynote speech was given by Lemuel Lasher, chief innovation officer and president of Computer Sciences Corp.’s Office of Innovation. Lasher talked about his unique position as a chief innovation officer and was very well-received by the audience of more than 100 attendees from the CIO Forum and 50 participants from the Smith CIBER's Globalization &  Innovation Conference, which was held in conjunction with the forum.

William O’Leary, director of Health and Human Services, Microsoft U.S. Public Sector

Dr. Brian R. Jacobs, chief medical information officer, Children’s National Medical Center

Joshua Epstein, Center for Social Dynamics

Howard Burde, Partner & Health Law Practice Group Leader, Blank Rome LLP

Lasher discussed how important innovation is in the workplace and explained how CSC has effectively incorporated innovation into its organizational strategy. "Innovation results from the creative application of intellectual capital in a disciplined manner to a problem,"  said Lasher. Lasher likened innovation to photosynthesis, a metaphor that others built upon throughout the day. For innovation to occur, Lasher said that you need four things: a grain of sand in the oyster (an idea), creativity, intellectual capital, and discipline. It's not really about getting there first, it's about having the right business model, he said. Lasher also talked about how at CSC they look for the 'next practice' -- an incredibly unique and practically applicable idea -- instead of just settling for the 'best practice' that everyone is doing because it works.

Attendees learned about "Innovating with Information Technology in Healthcare," from William O'Leary, director of Health and Human Services, Microsoft U.S. Public Sector. O'Leary's talk about a consumer-centered connected health and human services vision was followed by a panel discussion, "Information Technology and Public Health," moderated by Smith's Dr. Galit Shmueli. Panelists included Howard Burde, Partner & Health Law Practice Group Leader, Blank Rome LLP; Joshua Epstein, Center for Social Dynamics, The Brookings Institution; and Dr. Brian R. Jacobs, chief medical information officer, Children's National Medical Center. Panelists discussed how information technology is changing the health care industry. Jacobs said that medical errors are the #5 cause of death in this country and one-third of patients say that they have had a health care error. Why so many medical errors? Jacobs gives a few examples of problems: handwriting illegibility, scattered patient information and lack of access to the most recent and best information for doctors to use in the decision-making process.

During lunch, attendees met up with those from the Smith CIBER's Globalization & Innovation Conference and listened Harvey Seifter, founder and director of the Creativity Connection, for a luncheon keynote, "Using Creativity to Find Innovation." Seifter encouraged the audience to tap into their inner creativity and said that an artist uses skills, processes and experiences to foster innovation and there is no more chaotic place than that of a blank canvas... "every artist is a quintessential problem-solver," he said.

Harvey Seifter, founder and director of the Creativity Connection

Speakers, panelists and attendees were able to network and mingle throughout the day.

"The Innovative CIO" panel discussion included panelists (l to r) Dr. Jeffrey Huskamp; CIO, University of Maryland; Barbie S. Bigelow, CIO, Lockheed Martin’s Electronic Systems; Robert Spicer, CIO, Chevy Chase Bank; and Ray Wulff, CIO, British Embassy / British Defence Staff – U.S.

After the forum, there was an international career fair held in conjunction with the CIBER Globalization & Innovation Conference.

The afternoon panel discussion, "The Innovative CIO" was moderated by Smith's Dr. Joe Bailey and included panelists Barbie S. Bigelow, CIO, Lockheed Martin’s Electronic Systems; Dr. Jeffrey Huskamp; CIO, University of Maryland; Robert Spicer, CIO, Chevy Chase Bank; and Ray Wulff, CIO, British Embassy / British Defence Staff – U.S. All panelists agreed that the CIO position is ripe with opportunities for innovation. Huskamp said that CIOs are in a unique position because they meet regularly with all stakeholders in an organization and can "connect the dots" and see possibilities that others may not. Spicer said that it is important for the CIO to be part of the executive team so he/she can listen to the business issues of the organization in order to come up with innovative solutions. Wulff added that it is critical to do a comprehensive inventory of resources not only within your organization but also with your partners. "You may have resources where you might not expect," said Wulff. "Don't rely only on what's at arm's length." Acknowledging that at Lockheed Martin their work really is rocket science, Bigelow said, "Innovation from where I sit is about technology, but also about finding a better way to do things." Adding that you get a better solution the more diverse the ideas that go into it.

CIOs gained insight into how to involve new business models and new business practices built on the capabilities of new information technologies, and forum sessions addressed how to inculcate a culture of innovation in an organization.

Established in 1999, the CIO Forum is a yearly meeting of top chief information officers, technology strategists, and academic researchers, in mid-Atlantic states. Events are highly interactive and focus on the most important issues confronting technology strategists in the emerging digital economy, including e-commerce, the IT talent shortage, Internet strategy, multi-sourcing, next generation architectures, and other topics. Check back next summer for details and registration information for the 9th Annual CIO Forum.

Lem Lasher's presentation is available online (PDF)