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Presenters and
Panelists
 Holt
Anderson
Holt Anderson is executive director of
the North Carolina Healthcare
Information and Communications Alliance,
Inc. (NCHICA), a private, nonprofit
consortium of healthcare providers,
payers, corporate partners, professional
associations and government agencies
with the mission of improving healthcare
in NC by accelerating the adoption of
information technology.
Holt is on the Advisory Councils for
the IBM Nationwide Health Information
Network (NHIN) Architecture Prototype
contract with the Office of the National
Coordinator for Health Information
Technology (ONC), and the RTI
International “Privacy and Security
Solutions for Interoperable Health
Information Exchange†contract for AHRQ
and ONC.
He also serves on the Advisory
Council for the North Carolina Center
for Nursing; the American Academy of
Nursing-RWJF Technology Targets Advisory
Council; the Executive and Steering
Committees and a Co-chair of the
Regional Affiliates Work Group for WEDI;
a member of the Working Group for
Connecting Communities for the eHealth
Initiative. He is a consultant to the
Quality of Care and Performance
Improvement Committee of the North
Carolina Medical Society.
He previously has served on the
Steering Committee for the NC
Immunization Registry and the Boards for
the Southern Technology Council, the
Computer-based Patient Records Institute
(CPRI), and was a Governor's appointee
to the Southern Governors' Association
Task Force on Medical Technology. He
served on the Social & Ethical Issues
Task Force for North Carolina Vision
2030 and a Legislative Study Commission
for Digitization of the State Archives.
 Kate
Berry
As senior vice president of Business
Development and Alliances, Kate Berry is
responsible for managing the national
roll out of SureScripts' community
adoption and utilization programs, a
uniquely collaborative methodology of
working closely with a wide range of
stakeholders in each community to build
awareness and support for improving the
prescribing process and adopting
electronic prescribing. She is also
responsible for managing the
relationships with physician technology
companies that are connected to
SureScripts to accelerate the adoption
and optimal use of electronic
prescribing including understanding
change management, workflow integration,
physician deployments,
physician-pharmacy communications, and
connectivity best practices. In
addition, she is responsible for
SureScripts' strategies for working with
personal health record companies,
hospitals and regional health
information organizations, and
pharmaceutical benefits management
companies and payers to develop new
business opportunities around new
services that SureScripts is offering in
the marketplace.
Berry joined SureScripts after a
career in healthcare management
consulting and as a non-profit
executive. As a healthcare consultant,
she worked with hospitals, health
systems, medical groups, medical
associations, pharmaceutical companies
and others in the industry on strategic
and business planning, partnerships and
affiliations, governance and management
restructuring, clinical service line
plans, and growth strategies. At the
American Red Cross, she served as
executive vice president of External
Affairs and Chief of Staff. As such, she
was responsible for corporate strategy,
communications and marketing, government
relations, integrated growth and
development, international policy and
relations, and global safety and
security and played a key role in
developing a new strategic plan for the
biomedical services enterprise.
Berry holds a masters degree in
public policy from Duke University.
 Richard
S. Bakalar, MD
Richard Bakalar joined IBM's
Healthcare and Life Sciences team after
26 years of military service in the U.S.
Navy Medical Corps. He has extensive
experience in clinical medicine,
diagnostic imaging, applied information
technology, and Telehealth. He is board
certified in internal and nuclear
medicine. He served as the executive
assistant to Navy Surgeon General for
Global Telemedicine initiatives. He
established the Navy's Telemedicine
Business Office to coordinate Navy-wide
Telehealth activities to design, field
and manage its Global Digital
Teleradiology PACS network for 30 Navy
ships, 23 shore-based medical facilities
and three medical centers. He is a
subject matter expert to National
Alliance for Health Information
Technology and the National Research
Council which conducts independent
assessments of National Institute for
Standards and Technology (Information
Technology Laboratory). He is the
president of the American Telemedicine
Association.
Dr. Bakalar is the Chief Medical
Officer on IBM's Innovation team. He the
senior clinical advisor to the U.S. and
Canadian Healthcare Business Consulting
Services teams which focus on clinical
transformation strategy within patient
centric networks, including electronic
Patient Heath Records. He has consulted
on enterprise diagnostic imaging
strategic planning engagements in Canada
and is a member of the Society for
Imaging Informatics in Medicine's Hot
Topic Expert Panel.
 George
L. Kerns
George Kerns is president and CEO of
Fusepoint Managed Services, a
Toronto-based managed services provider.
He was formally the president and CEO of
Digex, a provider of managed enterprise
hosting services to companies with
mission-critical applications. Digex, a
Maryland-based public company, was
acquired by MCI in late 2003. He left
MCI in mid-2004 after leading the
integration of Digex into MCI.
Prior to Digex, he served as chief
operating officer of HarvardNet, a
business DSL provider; vice president of
services of Phase Forward, an
application service provider for
pharmaceutical, medical device and
bio-tech companies running clinical
trials over the Internet; and chief
operations executive for BBN/GTE
Internetworking, one of the first full
service Internet Service Providers.
Prior to working with Internet
businesses, he worked for several years
in the wireless industry: as vice
president of Infrastructure and
Engineering for EDS Personal
Communications, a financial
clearinghouse, fraud prevention and
billing service provider for wireless
carriers; and, as chief information
officer for Contel Cellular/GTE Mobile
Communications, the second largest
wireless carrier at the time.
He started his career as an
information technology consultant. He
worked for several years with Accenture
and Deloitte Consulting before founding
Strategic Systems Consulting. Consulting
engagements were principally provided to
large companies for the design,
development and implementation of
complex business applications.
He earned a BS degree in Mathematics
from Furman University and a MBA degree
with a concentration in Management
Sciences from the University of Georgia.
Joseph
Lagioia
 Joseph Lagioia is the founder of the
Tnemara Group and an active member of
the National Association for Corporate
Directors. He has over 28 years of
business management, operations and
information technology deployment
experience across a wide range of
industries and clients. His hands-on
experience includes responsibility for
large P&L management in several
countries, as the CEO of a mid-sized
services company in Spain and as an
Advisory Board member for companies in
the UK, The Netherlands, France, and
Germany. His positions with Ernst &
Young, Oracle Corporation, KPMG, and
BearingPoint (formally KPMG Consulting)
have included managing partner, global
partner-in-charge, senior vice
president, and regional vice president.
Lagioia has resided in several major
cities across the USA and spent over 8
years working in Vienna, Austria;
Madrid, Spain; and Paris, France.
He received his Bachelor of Science
degree and his Master of Administration
degree from the University of Maryland.
 Martin
J. Menard
Martin Menard is director of the
Product Capability Group, a part of the
Information Services and Technology
Group (ISTG) at Intel Corporation. He is
responsible for information solutions
for Intel's product planning and design
engineering groups, including platform
planning, engineering team management
and operations, and engineering
computing. His group supports 25,000
employees globally, including 12,000
engineers working in scientific
computing.
He previously was director for
Productivity Programs for ISTG with
responsibility for defining product
roadmaps and the distribution of all IT
products and services. He also led IT
Flex, an IT consulting organization that
provides custom-built hardware and
software technology solutions to Intel's
business units worldwide.
Menard joined Intel in 1983 as a
training manager supporting Intel's
worldwide manufacturing organization. In
his 20 year career at Intel, Menard has
held numerous management positions in
e-business, product marketing, and
information technology. He also was an
early pioneer in building the Intel
Internet presence, in particular the
developer and support sites for
engineering professionals who design
Intel products.
Prior to joining Intel, he consulted
with the pulp and paper industry
supporting new capacity and Greenfield
start-up projects throughout North
America. Menard received a MBA from
Arizona State's executive MBA program.
Carla Smith
Carla Smith joined Booz Allen in July
2002, and is a member of the
Organization Change (OC) Team. She works
with clients to increase organization
effectiveness and teamwork capacity by
changing human behavior, as well as
policies, processes and procedures. She
combines her security and privacy
technical expertise with her passion for
people to help manage complex change
issues within systems at the
megacommunity, organization, group,
interpersonal and individual levels. She
focuses on the human factors in addition
to the trends, needs, best practices and
solutions for healthcare domain and
other sector clients.
Smith helps clients embrace the
adoption of health information
technology (HIT). She monitors issues
such as privacy, security,
interoperability standards and quality.
She has extensive relationships with
industry stakeholders and keeps her
pulse on the transformation components
underway in healthcare, social and
entitlement programs.
Smith has worked in client delivery
on an account, overseas in a field
office, and in corporate headquarters,
building a well-rounded perspective on
successful business operations. Prior to
joining Booz Allen, Ms. Smith served two
years as a Senior Industry Consultant
within the EDS Government Global
Industry Group. In this role she
identified corporate resources,
innovative solutions, and capabilities
to meet healthcare client needs.
Smith is pursuing a masters of
science in organization development from
American University / National Training
Laboratory. She received her Global
Security Essential Certification through
the SANS (SysAdmin, Audit, Network,
Security) Institute program in 2004.
And, she is a frequent speaker at
conferences and is a member of several
professional organizations including the
International Association of Privacy
Professionals; the Chesapeake Bay
Organization Development Network; and
the Academy of Management.
 Rita D. Zielstorff,
RN
Rita Zielstorff has over 35 years'
experience with clinical information
systems, with a focus in medical,
nursing and patient/consumer computing
in both community-based and inpatient
environments. She is currently a manager
at PricewaterhouseCoopers (PwC) in the
Digital Health Communityâ„¢ group, part of
the Health Industries Advisory practice.
Prior to joining PwC, she was a senior
product manager and application designer
at Healthvision, Inc. an e-health vendor
firm whose technology is focused on
connecting communities. Before that she
was a corporate manager in the clinical
information systems research and
development group at Partners Healthcare
System in Boston, and before that she
served as assistant director at
Massachusetts General Hospital's
Laboratory of Computer Science.
Zielstorff holds a master degree in
nursing, and is an elected fellow of
both the American College of Medical
Informatics and the American Academy of
Nursing.
Smith School of
Business
 Howard
Frank, PhD
Howard Frank has been dean of the Robert
H. Smith School of Business since 1997.
Previously, he was director of the
Defense Advanced Research Projects
Agency's (DARPA) Information Technology
Office, where he was responsible for
DARPA's research in advanced computing,
communications, software, language
systems, and human-computer interaction.
Before joining DARPA, Frank was
founder, chairman, and CEO of Network
Management, Inc.; president and CEO of
Contel Information Systems (a subsidiary
of Contel); president, CEO, and founder
of Network Analysis Corporation; a
visiting consultant within the Executive
Office of the President of the United
States in charge of network analysis
activities; and an associate professor
at the University of California,
Berkeley. He is a Fellow of the
Institute of Electrical and Electronic
Engineers, a Fellow of the Institute for
Operations Research and the Management
Sciences (INFORMS), and a member of the
National Academy of Engineering. Frank
is a former senior fellow and current
board member of the Wharton School's SEI
Center for Advanced Studies in
Management.
►Read more
about Dean Howard Frank.
 Ritu
Agarwal, PhD, Program Co-Chair
Ritu Agarwal is the Dean's Professor of
Information Systems and director of
the Center for Health Information and
Decision Systems at the Robert H. Smith
School of Business. She has published
over 50 papers on information technology
in journals such as Information
Systems Research, MIS Quarterly,
Communications of the ACM, Journal of
Management Information Systems, Decision
Sciences, IEEE Transactions, and
Decision Support Systems. Her
research focuses on how organizations
derive value from information technology
through adoption, diffusion and creative
use, and the design and structuring of
IT activities to maximize business
innovation. She received her PhD from
Syracuse University.
 G.
"Anand" Anandalingam, PhD
Anand Anandalingam is the chair of
the department of decision and
information technologies and the Ralph
J. Tyser Professor of Management Science
at the Robert H. Smith School of
Business, University of Maryland. His
research focuses on telecommunication
networks, and electronic markets'
design, economics, industry analysis,
strategy, and policy. He also works on
global information systems strategy.
Anandalingam has published more than 75
papers in refereed journals, and has
guest-edited volumes on electronic
markets for Management Science,
and on hierarchical optimization for
Annals of Operations Research. He is a
senior member of the Institute of
Electrical and Electronics Engineers,
and INFORMS (Institute for Operations
Research and the Management Science).
Anandalingham serves on the editorial
board of Telecommunications Systems,
and Networks and Spatial Economics,
and as the associate editor of
Operations Research. His PhD in
operations research is from Harvard
University.
 Arjang
Assad, PhD
Arjang Assad has conducted research in
operations management, optimization of
distribution systems, and mathematical
programming. He has published over 60
research articles and six scholarly
books and compilations in these areas.
His last book focuses on award-winning
implementations of management science
models. From 1994 through 1997, Assad
directed the IBM Total Quality Project,
which won the 1996 innovative
instruction award from the Maryland
Association of Higher Education.
He has been an associate editor for
Transportation Science, Production
and Operations Management, Operations
Research, and the INFORMS Journal
on Computing. His teaching awards
include the Allen J. Krowe Award for
Innovation in Teaching and the 1999
Lilly-Center for Teaching Excellence
Fellowship. Assad has worked with an
extensive array of manufacturing
companies through consulting activities,
group research projects, and executive
programs. His PhD is in management
science from Massachusetts Institute of
Technology.
 Joseph
Bailey, PhD, Program Co-Chair
Joe Bailey is research associate
professor of Decision and Information
Technologies and the director of the
Center for Electronic Markets and
Enterprises, Robert H. Smith School of
Business. His research and teaching
interest span issues in
telecommunications, economics, and
public policy with an emphasis on the
economics of the Internet, particularly
technologies and market opportunities
that promote the benefits of
interoperability. He is currently
studying issues related to the economics
of electronic commerce and how the
Internet changes competition and supply
chain management. He earned his PhD
from the Massachusetts Institute of
Technology.
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