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Service Sciences, Management and Engineering
Service Sciences, Management and Engineering (SSME) is an initiative geared
towards the enhancement of services through the application of computer science,
operations research industrial engineering, business strategy, management
sciences, social and cognitive sciences, and legal sciences. At the Smith
School, the Center for Excellence in Service emphasizes the revenue side of
service-providing methods by which companies can grow their businesses through
better service. The Center combines its research with the leading annual
international service research conference, Frontiers in Service Conference,
the leading international journal on service, Journal of Service Research,
and a cutting-edge MBA curriculum, all of which put the Center at the
forefront of service science.
SSME Links:
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