The Journal of Service Research invites the submission of original manuscripts. Articles for the journal are expected to be "academic" in terms of rigor, but "managerial" in terms of readability and practical content.

Articles of any length will be considered, as long as the contribution to length ratio remains high. The journal employs a double blind review process, and each article is sent to three reviewers. Prospective authors should submit the article electronically in MS Word, JMR/JM format to:

A. Parasuraman, Editor
Journal of Service Research
jsr@miami.edu