JSR Advisory Board

Len Berry (Texas A&M, USA) (Marketing)

Richard Chase (University of Southern California, USA) (Operations)

Kevin Clancy (Copernicus Marketing Consulting and Research, USA)

Claes Fornell (University of Michigan, USA) (Marketing)

Christian Gronroos (Swedish School of Economics, Finland) (Service Management)

Patrick Harker (Wharton, USA) (Operations)

Richard L. Oliver (Vanderbilt University) (Marketing)

Adrian Payne (Cranfield University, UK) (Relationship Management)

Roland Rust (University of Maryland, USA) (Marketing)

Benjamin Schneider (University of Maryland, Valtera Corporation, USA) (Human Resources)

Jagdish Sheth (Emory University, USA) (Relationship Management)

Jim Spohrer (IBM Almaden Research Center, USA)

Barton Weitz (University of Florida, USA) (Marketing)

Anthony Zahorik, (ACNeilsen Burke Institute, USA)

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JSR Editorial Review Board

Eugene Anderson (Michigan, USA) (Marketing)

Tor Wallin Andreassen (Norwegian School of Management, Norway) (Marketing)

 Eric Arnould, (Arizona, USA) (Retailing and Consumer Sciences)

Len Berry (Texas A&M, USA) (Marketing)

Mary Jo Bitner (Arizona State, USA) (Marketing)

Ruth Bolton (Arizona State, USA) (Marketing)

Michael Brady (Florida State, USA) (Marketing)

Rod Brodie (Auckland, New Zealand) (Marketing)

Stephen W. Brown (Arizona State, USA) (Marketing)

Steve P. Brown (Houston, USA) (Marketing)

Richard Chase (Southern California, USA) (Operations)

Charles Colby (Rockbridge Associates, USA)

Peter Danaher (Auckland, New Zealand) (Marketing)

Ko de Ruyter (Maastricht, Netherlands) (Marketing)

Naveen Donthu (Georgia State, USA) (Marketing)

James Drew (Verizon, USA)

Bo Edvardsson (Karlstad, Sweden) (Service Management)

James Fitzsimmons (Texas, USA) (Operations)

Gila E. Fruchter (Bar-Ilan, Israel) (Marketing)

Olivier Furrer (Nijmegen, Netherlands) (Marketing)

Steve Gilbert (Texas at Austin, USA) (Operations)

Evert Gummesson (Stockholm, Sweden) (Service Management)

Thorsten Hennig-Thurau (Bauhaus University, Germany) (Marketing-Media Research)

Charles Hofacker (Florida State, USA) (Electronic Commerce)

John Hogan (Boston College, USA) (Marketing)

Maria Holmlund-Rytkönen (Swedish School of Economics, Finland) (Service Management)

Michael Johnson (Michigan, USA) (Marketing)

Robert Johnston (Warwick, USA) (Operations)

P.K. Kannan (Maryland, USA) (Electronic Commerce)

Ujwal Kayande (Penn State, USA) (Marketing)

Timothy Keiningham (IPSOS Loyalty, USA)

Sheryl Kimes (Cornell, USA) (Operations)

Ray Kordupleski (Customer Value Management, USA)

Michel Kostecki (Neuchâtel, Switzerland) (Marketing)

Piyush Kumar (Georgia, USA) (Marketing)

Shun-Yin Lam (Nanyang, Singapore) (Marketing)

Katherine Lemon (Boston College, USA) (Marketing)

Ben Liu (Butler, USA) (Marketing)

Christopher Lovelock (Yale, USA) (Service Management)

Gary Loveman (Harrah's Entertainment, USA)

Anna Mattila (Penn State, USA) (Hospitality-Service Management)

Richard Metters (Emory, USA) (Operations)

Peter Mills (Oregon, USA) (Management)

Vikas Mittal (Pittsburgh, USA) (Marketing)

Richard W. Oliver (American Graduate School of Management, USA) (Strategy)

Paddy Padmanabhan (INSEAD, Singapore) (Marketing)

Xing Pan (Indiana, USA) (Marketing)

John Pelligrino (MeadWestvaco, USA)

Linda Price (Arizona, USA) (Marketing)

Anat Rafaeli (Technion, Israel) (Management)

Arvind Rangaswamy (Penn State, USA) (Electronic Commerce)

Brian Ratchford (Maryland, USA) (Marketing)

Aleda Roth (Arizona State, USA) (Operations)

Inger Roos (Karlstad, Sweden) (Service Management)

Roland Rust (Maryland, USA) (Marketing)

Benjamin Schneider (Maryland, Valtera Corporation, USA) (Human Resources)

Steven Shugan (Florida, USA) (Marketing)

Jagdip Singh (Case Western Reserve, USA) (Marketing)

Teresa Swartz (Cal Poly-San Luis Obispo, USA) (Marketing)

David Tansik (Arizona, USA) (Human Resources-Operations)

Steven Taylor (Illinois State, USA) (Marketing)

Nikos Tsikriktsis (London Business School, United Kingdom) (Operations)

Michael Tsiros (Miami, USA) (Marketing)

Steve Vargo (Hawaii at Manoa, USA) (Marketing)

Sajeev Varki (Rhode Island, USA) (Marketing)

Peter Verhoef (Groningen, Netherlands)

Rohit Verma (Utah, USA) (Operations)

Glenn Voss (North Carolina State, USA) (Marketing)

Janet Wagner (Maryland, USA) (Marketing)

Jochen Wirtz (National University, Singapore) (Marketing)

Jinhong Xie (Florida, USA) (Marketing)

Anthony Zahorik (AC Nielsen Burke Institute, USA)

Valarie Zeithaml (North Carolina, USA) (Marketing)

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