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Frontiers in
Service Conference
Overview
Founded in 1992 by Roland Rust, the
Frontiers in Service Conference is
considered by many to be the world's
leading annual conference on service
research. The conference has a very
global nature, and generally draws
attendees from 35 countries or more from
around the world. It is sponsored
annually by the Center for Excellence in
Service at the University of Maryland.
The Frontiers in Service Conference
features a unique international mix of
business people and academics, and a
cross-functional list of topics,
including service science, service marketing, service
operations, service human resources,
service information technology,
e-service, service innovation, and
customer relationship management.
Speakers at the conference include many
of the leading service experts,
including high-ranking executives and
prominent academics from around the
world.
2009
Frontiers in Service Conference
18th Annual
Frontiers in Service Conference
October 29 -
November 1,
2009, Honolulu, Hawaii, USA
Co-sponsored
by:
Shidler College of Business
University of
Hawaii at Manoa
Center for Excellence in Service
Robert H. Smith School of Business
University of Maryland
Co-chairs: Steve Vargo (University of Hawaii at Manoa) and Roland Rust (University of Maryland)
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For more information, contact
Carrie Baran at
cbaran@rhsmith.umd.edu or
301.405.8502
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