Past Conferences

2014 Frontiers in Service Conference

23rd Annual Frontiers in Service Conference
June 26-29, 2014
University of Miami, Miami, USA

Sponsored by The Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, USA, University of Miami, INFORMS, The American Marketing Association, and IBM. [Program]

2013 Frontiers in Service Conference

22nd Annual Frontiers in Service Conference
July 4- July 7, 2013
National Taiwan University, Taiwan

Sponsored by The Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, USA, National Taiwan University, INFORMS, The American Marketing Association, National Science Council- Taiwan, and IBM. [Program]

2012 Frontiers in Service Conference

21st Annual Frontiers in Service Conference
June 14 – June 17, 2012
College Park, Maryland USA

Sponsored by The Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, USA, INFORMS, The American Marketing Association and IBM. [Program]

2011 Frontiers in Service Conference

20th Annual Frontiers in Service Conference
June 30 - July 3, 2011
Columbus, Ohio, USA

Sponsored by The Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, USA, Initiative for Managing Services, Fisher College of Business, Ohio State University and The American Marketing Association. [Program]

2010 Frontiers in Service Conference

19th Annual Frontiers in Service Conference
June 10-13, 2010
Karlstad, Sweden

Sponsored by The Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, USA, CTF - Service Research Center Karlstad University, IBM, INFORMS and The American Marketing Association. [Program]

2009 Frontiers in Service Conference

18th Annual Frontiers in Service Conference
October 29 - November 1, 2009
Honolulu, HI, USA

Sponsored by The Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, USA, The Shidler College of Business, University of Hawaii at Manoa, IBM, Shidler CIBER, Service Research and Innovation Initiative (SRII), INFORMS and The American Marketing Association. [Program]

2008 Frontiers in Service Conference

17th Annual Frontiers in Service Conference
October 2-5, 2008
Washington, DC, USA

Sponsored by The Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, USA, IBM, National Science Council, Taiwan, Smith CIBER, INFORMS and The American Marketing Association. [Program]

2007 Frontiers in Service Conference

16th Annual Frontiers in Service Conference
October 4-7, 2007
San Francisco, California, USA

Sponsored by The Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, USA, IBM Research, and The American Marketing Association. [Program]

2006 Frontiers in Service Conference

15th Annual
Frontiers in Service Conference
June 29 - July 2, 2006
Brisbane, Australia

Sponsored by The Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, USA, UQ Business School, University of Queensland, Australia, and The American Marketing Association. [Program]

2005 Frontiers in Services Conference

14th Annual Frontiers in Services Conference
October 6-9, 2005
Tempe, AZ

Sponsored by The Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, Center for Services Leadership, W. P. Carey School of Business, Arizona State University, and The American Marketing Association. [Program]

2004 Frontiers in Services Conference

13th Annual Frontiers in Services Conference
October 28-31, 2004
Miami, FL

Sponsored by the Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, the University of Miami School of Business, and the American Marketing Association. [Program]

2003 Frontiers in Services Conference

12th Annual Frontiers in Services Conference
October 23-26, 2003
Washington, DC

Sponsored by the Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, in cooperation with the American Marketing Association. [Program]

2002 Frontiers in Services Conference

11th Annual Frontiers in Services Conference
June 27-29, 2002
Maastricht, The Netherlands

Sponsored by the Center for Excellence in Service, University of Maryland, College Park and Maastricht University, the Netherlands in co-operation with the American Marketing Association (AMA). [Program]

2001 Frontiers in Services Conference

10th Annual Frontiers in Services Conference
October 25-28, 2001
Washington, DC

Sponsored by the Center for Excellence in Service, Robert H. Smith School of Business, University of Maryland, in cooperation with the American Marketing Association, the conference was held in Bethesda, MD and the University of Maryland. [Program]