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Smith Operations
Smith Operations (formerly Faculty Services) is a division of the Office
of Administration charged with providing facilities and operations support
to all Faculty and Staff of the Robert H. Smith School of Business. Smith
Operations also serves as the first point of contact for many external
visitors (student, faculty, and business professionals) to the Smith School.
Staff
Lee Comstock
Director of Operations
301-405-7134
Tina Marie Rollason
Facilities Coordinator
301-405-1021
Tyrone Hagans
Office Clerk
301-405-4941
Anne Stevens
Office Clerk
301-405-2304
Terrill Drake
Director of
Special Events
301-405-9645
Amanda Baker
Assistant Director of Special Events
301-405-0161
Services
Business Cards
Faculty and staff wishing to order business cards should fill out
this online business card order form,
which will be processed and sent to Anne Stevens. Please allow 3-4 weeks for
delivery.
Supply Request
Faculty and staff wishing to order supplies should fill out
this online supply request form, which
will be processed and sent to Anne Stevens. Please refer to your Office Max
or Rudolph's catalog when placing the order.
Meeting Room Reservations
To reserve a room in Van Munching Hall, send a request by e-mail to
astevens@rhsmith.umd.edu. Make
sure to include the date, time, and size of the room needed and name of the
event. You will receive a room assignment or regrets by e-mail.
Mail Distribution
Mailboxes for all faculty, instructors, and PhD teaching assistants as well
as for program offices and centers are located in room 2410A. Mail is picked
up and delivered by the University Mail Services twice daily, at
approximately 10 a.m. and 2 p.m. Incoming mail is distributed to mailboxes
by the staff of Smith Operations promptly upon delivery. The mail room is
accessible at all times with the use of any old-wing VMH office key. Members
of the new wing must have an additional mail room key. Shady Grove campus
mail is picked up and dropped off in room 2410 each Monday, Wednesday, and
Friday.
All incoming packages are logged into a daily journal by the staff of
Smith Operations. Like other mail items, packages are placed in the
mailboxes upon delivery. However, written notices are placed in the
mailboxes in lieu of packages which are too large.
Acceptable outgoing mail includes: stamped mail, express mail, bulk mail,
international mail, and regular first and third class mail. Stamped mail and
regular first and third class mail may be placed in the outgoing mail bins
in room 2410A. Currently, UPS provides express mail services to the college.
Outgoing UPS packages should be placed in the drop box at the top of the
stairs on the second floor near the Office of Smith Operations.
For special instructions and restrictions on outgoing mail (specifically
express mail, bulk mail, and international pieces weighing over 1 lb.),
please see the staff of Smith Operations or contact the University Mail
Services at 5-4473.
Supplies Warehouse
Smith Operations stores and distributes immediate-use office supplies to
faculty and staff. To request supplies, to stock for your department, please
submit a completed Supplies Request Form to Smith Operations. (These forms
are available in 2410 or fill our our online
request form.) Requests for supplies are fulfilled within approximately
24-48 hours. Items which are requested and are not stocked in Smith
Operations will require special ordering from the University General Stores.
Distribution of these items usually takes place within one week.
In addition, Smith Operations will coordinate business card, letterhead,
envelope, and other printing orders with our printers (Diversified
Marketing). To request business cards or other printed items, please forward
the desired text to Smith Operations or fill out the
online request form. Generally, printed
items are delivered within three weeks.
Instructional Aids
Exam booklets and scantron forms are also available from Smith Operations.
Scantrons are processed by the Department of Academic Information Services
of the College of Computer and Space Sciences. Please contact AITS at 5-2934
with questions regarding this process.
Teaching Evaluation Administration
Teaching Evaluation packets are compiled and distributed by the staff of
Smith Operations with oversight from the Teaching Enhancement Committee.
Teaching Evaluations are administered each semester during the last two
weeks of classes. Each semester, all faculty receive a letter from the
Office of the Dean which outlines the procedures and dates of administration
for the evaluations.
Copy Services
A division of the University Business Services is housed within room 1406
VMH. Copy Services, formally known as Media Express, is a full service
copying center which can provide regular or color copies, optical scanning,
scan to e-mail, transparencies, bound copies, or course packets for sale in
the Reckord Armory or University Book Center. Copy requests should be placed
with Copy Services or the request can be e-mailed to
vmcopies@mercury.umd.edu. Each
faculty member is requested to use their FRS account number for billing
purposes. Special rates have been negotiated by the School with Copy
Services. If you have copyrighted material that you would like to be copied
for mass distribution or inclusion in a course packet, please submit a
completed Copyright Permission Form (also available from Copy Services)
along with the Copy Request form.
Facilities Management
The staff of Smith Operations is responsible for placing all service calls
to the Department of Physical Plant and Department of Communication
Services. Further, Smith Operations serves as the headquarters for the
current Building Maintenance Technician. Thus, all requests pertaining to
office keys, name plate issues, office moves, furniture, and
telecommunications equipment should be directed to Smith Operations. Any
problems or concerns with classroom or building maintenance should be
directed to Smith Operations. The Department of Physical Plant is
immediately notified of any problems; response time varies depending upon
the situation.
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