The second cohort Smith School's Leadership Academy graduated on December 20, 2013. Seventeen Smith School staff members were invited to participate in the cohort after a competitive application process.
The Human Resources Department designed this page to provide you with all of the resources needed to effectively and efficiently facilitate the PRD process. The PRD process is also an essential part of a supervisor’s responsibility and allows employees to better monitor and improve their own performance. PRD is the mechanism used to provide ongoing interaction, recognize staff members’ performance, and identify training and development needs.
Important note from Dale O. Anderson, Director of University Human Resources
as of March 30, 2013
Under campus policy, supervisors who do not conduct final PRD evaluations for their employees are ineligible for merit increases in years that merit funds are provided for by the Chancellor’s salary guidelines.
PRD MUST BE RETURNED TO Smith School HR: Friday, May 11, 2013. NO EXCEPTIONS.
PLEASE RETURN PRD Evaluation Forms with all signatures and ratings.
Should you have any questions about the PRD process, please contact:
Bobvita (Vita) Salters at X5-9571 or Monica Harvey at X5-2665
New Supervisors: Please sign up for PRD training at training.umd.edu.
If you are in need of PRD refresher training, you may contact UHR at:
301-405-5686 or 301-405-0001
UMD–Smith Leadership Academy
As part of your Action Plan discussions and development with your staff that are performing at a higher level, we encourage you to consider the UMD-Smith Leadership Academy program, offered in the fall, as an option for further developing skills (customer service, leadership, teamwork, strategy, financial acumen, project management) and awareness of the Smith School. Recommendations in the Action Plan for employees to attend the Leadership Academy are contingent upon continued strong performance.
Robert H. Smith School of Business Departments
Office of the Dean
Accounting & Information Assurance (AIA)
Decision, Operations & Information Technology (DO&IT)
Logistics, Business & Public Policy (LBPP)
Management & Organization (M&O)
Center for Social Value Creation (CSVC)
Masters Programs Office
Office of Career Services
Development & Alumni Relations
Finance & Administration
Office of Smith Programs & Events
Office of Smith IT
Office of Executive Programs
In addition to including the links to the multitude of excellent resources and forms that the University of Maryland Human Resources Department provides for the entire campus, we have also developed 4 other helpful PRD tools:
- Self Evaluation Form (OPTIONAL) - this tool gives you the opportunity to speak up about your performance and to note any challenges or concerns that you might have.
- Work Plan Examples & Template (OPTIONAL) - an easy to use form that makes it easier for you and your supervisor to break down goals into actionable and measurable tasks.
- Avoiding Performance Review Bias - this handout outlines “effects” and “tendencies” that might occur when writing a performance evaluation, therefore helping you write fair and equitable performance reviews.
- Phrases and Questions to Inspire Positive Dialogue - this tool gives you tips on how to observe and communicate performance, good and challenging, throughout the year and in the moment. The handout also includes questions to ask that are appreciative in nature versus coming from a place of judgment or negativity. These questions can be helpful in your personal life too, so give them a try!
Important University of Maryland Human Resources PRD Links
- Am I eligible to apply for the program if my one-year anniversary with the school is after the application deadline but before the start of the program?
- How often will this program be offered?
- Is it possible for an employee and his/her supervisor to attend in the same cohort?
- After completion of the program, what are the outcomes? What does it signify?
- Will I receive a certificate for completing the program?
- Could you have recommendations from both your supervisor and a senior leader?
- Who is serving on the selection committee?
- How much time should participants expect to dedicate to their Action Learning Projects throughout the program?
- How big is the cohort?
- Will there be pre-reading and other prep work?
- Does the curriculum take into account that people come from all different backgrounds, not just business?
- Was this program modeled after a program at another school?
Am I eligible to apply for the program if my one-year anniversary with the school is after the application deadline but before the start of the program?
Applicants must have completed their one-year anniversary with the school before the application deadline.
How often will this program be offered?
For the 2013-14 school year, the program is being offered once during the school year. It is not running during the summer term.
Is it possible for an employee and his/her supervisor to attend in the same cohort?
It is possible for an employee and his/her supervisor to participant in the same cohort if both participants are comfortable with this arrangement. Given the value of applying the learning to personal experience inside the classroom and actively participating in class discussions, some participants may feel most comfortable participating in a cohort separate from a colleague with whom they work closely.
After completion of the program, what are the outcomes? What does it signify?
The Leadership Academy provides an opportunity to invest in an individual’s personal and professional development. Participants completing the program achieve a more holistic perspective on The Smith School and how their roles fit into the broader mission and business of the school and the university. Knowledge, skills and networks developed over the course of the course of the program allow participants to not only be more effective in their roles but also to make their day-to-day work experience more enriching.
Will I receive a certificate for completing the program?
Yes, you will receive a certification of completion from the Smith Office of Executive Programs.
Could you have recommendations from both your supervisor and a senior leader?
Yes, you may have two recommendations, though it’s not required. The quality and strength of the supervisor recommendation(s) are important factors in the selection criteria.
Who is serving on the selection committee?
The five-person selection committee is comprised of both senior staff and faculty members and the selection process is facilitated by Smith Human Resources. The application pool and the selection process discussions are kept confidential within the committee.
How much time should participants expect to dedicate to their Action Learning Projects throughout the program?
Approximately ten hours per week.
How big is the cohort?
The cohort can be anywhere from 12-20 participants.
Will there be pre-reading and other prep work?
Yes, each class will have articles and/or chapters assigned as pre-reading in order to allow participants to make the most of their time in the classroom by participating in discussion and applying concepts during in-class exercises. Pre-reading allows more content to be covered in the program, allows participants to apply new concepts to projects and exercises during the program, helping to create a more applied and integrated learning experience.
Does the curriculum take into account that people come from all different backgrounds, not just business?
Yes, participants come from a range of professional and educational backgrounds. Where possible, faculty tailor the curriculum to Smith and incorporate the experiences of participants into the class. Small group discussions and team exercises allow for a valuable exchange of ideas and allow participants to contribute based on their experiences and learn from each other.
Was this program modeled after a program at another school?
This program was modeled after Smith School executive education programs with Fortune 500 clients. Our programs incorporate lectures, case studies, hands-on exercises and an experiential Action Learning Project in order to integrate real-world experiences, facilitate learning through a variety of modes including learning by doing, and allow participants to apply their learning to real and immediate business challenges.
Dr. Joseph P. Bailey
Research Associate Professor, Decision, Operations & Information Technologies
Professor Bailey is the director for the Center for Electronic Markets & Enterprises at the Smith School. He earned his Ph.D. from Massachusetts Institute of Technology.
Bailey's research and teaching interests span issues in telecommunications, economics, and public policy with an emphasis on the economics of the Internet. This area includes an identification of the existing public policies, technologies, and market opportunities that promote the benefits of interoperability. Bailey is currently studying issues related to the economics of electronic commerce and how the Internet changes competition and supply chain management.
Dr. Gilad Chen
Ralph J. Tyser Professor of Organizational Behavior and Chair, Management and Organization
Dr. Chen received his doctoral degree in Industrial/Organizational Psychology from George Mason University in 2001. He teaches courses on a variety of organizational behavior, human resource management, and methodological topics.
Dr. Chen’s research is focused on work motivation, adaptation, teams and leadership, with particular interest in understanding the complex interface between individuals and the socio-technical organizational context. He has won several research awards, including the 2007 Distinguished Early Career Contributions Award from the Society for Industrial and Organizational Psychology, and the 2008 Cummings Scholar Award from the Organizational Behavior Division of the Academy of Management.
Dr. Curt Grimm
Dean's Professor of Supply Chain and Strategy, Logistics, Business & Public Policy
Professor Grimm received his Ph.D. in economics from the University of California-Berkeley, with primary focus on industrial organization. From 1995-2003, Professor Grimm served as Logistics, Business and Public Policy department chair. He was named one of the University of Maryland’s 2010-2011 Distinguished Scholar-Teachers.
Professor Grimm has conducted extensive research in both supply chain and strategic management. His research has focused on the interface of business and public policy with strategic management, with a particular emphasis on competition, competition policy, deregulation and microeconomic reform both in the U.S. and overseas. This research has resulted in four books and more than 80 published articles.
Dr. P.K. Kannan
Ralph J. Tyser Professor of Marketing Science and Chair, Marketing Department
Professor Kannan’s teaching interests include marketing modeling, pricing, customer relationship management, new product development, and Internet retailing. He has taught these courses in executive programs for Black & Decker, Home Depot, ARINC, McCormick, and Northrup Grumman. He has corporate experience with Tata Engineering and Ingersoll-Rand and has consulted for companies such as Frito-Lay, Pepsi Co, Giant Food, Black and Decker, SAIC, Fannie Mae, and IBM.
His current research stream focuses on new product/service development, design and pricing digital products and product lines, marketing and product development on the Internet, e-service, and customer relationship management (CRM) and customer loyalty.
Dr. Joyce E. A. Russell
Vice Dean and Distinguished Tyser Teaching Fellow, Management and Organization
Dr. Russell is a licensed Industrial and Organizational Psychologist and has over 25 years of experience consulting with both private and public sector organizations. She has successfully taught in Executive Development programs, EMBA, MBA, PhD, and undergraduate programs and has published over 50 articles, books, or book chapters and has presented her research at national and regional conferences.
Her expertise is primarily in the areas of leadership and management development, negotiation tactics, executive coaching, training, career development, work teams, and change management. Some of her clients have included: Lockheed Martin, Marriott, Oak Ridge National Laboratory, National Institute of Health, Frito-Lay, Quaker Oats, M&M Mars, ALCOA, Entergy, Yodlee, Black & Decker, Boeing Corporation, Hughes Network Systems, McCormick, Nextel, Tennessee Valley Authority, State of Tennessee, Bell-South, L.M. Berry & Company, Bryce Corporation, among others.
Dr. Alexander J. Triantis
Professor Triantis’s research focuses on corporate investment, financing, and risk management strategies, and particularly on the development and application of real options analysis to value investment opportunities and companies. His articles have been published in leading journals, including the Journal of Accounting and Economics, Journal of Finance, Journal of International Economics, Journal of Law and Economics, Management Science, and Review of Financial Studies.
He served two terms as Editor of Financial Management (1999-2005) and serves on other journal editorial boards. Triantis has twice received the Smith School's Krowe Award for Teaching Excellence, and served as Finance Department Chair from 2006 to 2011.
Dr. Ken White
Associate Dean, MBA & MS
A results-oriented higher education leader with over 20 years of experience, Ken White is Associate Dean of MBA & MS programs. He is responsible for leading the School’s full time and part time MBA programs as well as the MS programs in Supply Chain Management, Finance, Accounting, Information Systems, and Marketing Analytics.
In addition to his associate dean role, White teaches communication and public relations in the Smith School’s MBA and Executive Programs. He earned his Ph.D. in Communication from the University of Missouri. He is a contributing writer to the Washington Post’s “Career Coach” column and a frequent guest on Maryland Public Television’s Your Money and Business where he shares his expertise in executive communication and personal branding.
Application materials should be submitted to the Office of Human Resources & Organizational Effectiveness (VMH 3570X) no later than August 2, 2013 at 5 p.m.
Please submit materials physically or via e-mail to: firstname.lastname@example.org. Please ensure that the documents are scanned to show all necessary signatures.
- Supervisor’s nomination and strong letter of support
- The supervisor and/or senior leader’s letter of support should be in Microsoft Word format and include the following:
- A strong recommendation for your staff member's participation
- A description of how your staff member will add value to the departmental unit or college
- High commitment to the Robert H. Smith School of Business, its purpose and values
- The supervisor and/or senior leader’s letter of support should be in Microsoft Word format and include the following:
- Official application to include a written statement of interest from the employee (500 words or less)
- The written statement of interest must include the following:
- A description of how your participation will add value to the department, division or college, and the university
- A description of how this institute will add value to your professional endeavors
- A description of your current and past experiences along with your significant professional accomplishments
Selection Committee Process
The selection committee is comprised of both senior staff and faculty members and the selection process is facilitated by Smith Human Resources. The application pool and the selection process discussions are kept confidential within the committee. The selection committee will evaluate each nomination solely on the merit of criteria presented.
The UMD-Smith Leadership Academy curriculum consists of a half-day orientation, six full-day courses, a half-day preparation session for the final presentation, and a final half-day session for action learning presentations, delivered across a three-month period. Students will be required to attend every session in order to receive the certificate of completion.
- Sept. 20, 2013 (half day)
- Sept. 26-27
- Oct. 24-25
- Nov. 13-14
- Dec. 6 (half day)
- Dec. 20 Final Action Learning Presentations (half day)
This course will examine the fundamentals of project management. We will learn the full life-cycle of project management from coalescing around a project definition, staffing the project team, identifying success metrics, developing an action plan, anticipating issues and risks, and successfully concluding a project. We will learn this material in an interactive way by using mini-cases within the class as well as a day-long project plan.
To be a successful manager, you need to master the skills that characterize strategic thinking--from examining situations to interpreting information--and know how to apply those skills on the job. This course will highlight the importance of utilizing strategic thinking and methods within a holistic, collaborative perspective, one that recognizes a balance between efficiency, and effectiveness; between planning and action; between problem solving and problem dissolving; the voice of the process and the voice of the customer; and between short-term and long-term implications for the organization. This approach is not only relevant; it is essential to organizations and individuals in seeking to create a viable future.
Customer Service Excellence
How marketing in service organizations, and specifically higher education, differs from marketing in goods producing organizations. Strategies and tactics for addressing these challenging differences are discussed and exercises are employed to reinforce the concepts of service marketing. How to use the “GAPS” model to identify and analyze service problems, ascertain alternative solutions, and choose and implement the best solution. Marketing research techniques and tools unique to service marketing are covered.
Leadership: Negotiating Organizational Change
The focus of this full-day session is on providing participants with an understanding of the critical skills needed of leaders today (e.g., transformational leadership, emotional intelligence, utilizing power and influence tactics). Participants will examine the key elements of effective leadership, and how different sources of power can best be utilized to influence positive organizational change and outcomes. The session will also include brief self-assessments, and video-based exercises to better understand and exercise various leadership concepts and principles.
This course provides an overview of key concepts and performance measures used in accounting and finance. Students will learn about the various responsibilities of financial managers, and the role of finance in managing a business, specifically an academic institution. Topics covered include understanding the budget process, constructing an income statement, evaluating proposed initiatives/programs, and more. By the end of the course, participants should be able to:
- appreciate how an institution finances its operations and funds growth
- understand how financial techniques are used to improve decision making
- communicate with the finance office using the concepts and terminology of finance
This highly experiential workshop will improve participants’ negotiation skills. By using assessment tools, skill-building exercises, and exercise debriefings, the workshop will increase participants’ negotiating self-confidence and improve their capacity to achieve win-win solutions to individual, team, and organizational problems. As a result of taking this course, participants will be able to (1) diagnose their own negotiation and conflict style tendencies (e.g., their strengths and development needs in various negotiation areas), (2) better understand the negotiation process, bargaining strategies, tactics, and their effects; (3) analyze conflict situations and effectively prepare for a variety of individual and team negotiations; (4) develop and implement a plan for improving their negotiation skills; and (5) improve their ability to negotiate desired outcomes in work situations while developing partnering relationships.
This session will help participants prepare for their final presentations as they learn communications skills that are essential in business. Participants will learn how to tailor each communication to the person or people with whom they are speaking and how to position themselves and their message in a consistently positive manner. Participants will take part in hands-on exercises to illustrate the teaching. The goal is to help participants present a message with professionalism, grace and style and capture and keep the attention of the listener.
Office of Human Resources & Organizational Effectiveness
Address: Suite 2416, Van Munching Hall
Hours: Monday - Friday, 8 a.m. - 5 p.m.